Instant messaging confirmation and receipt

• US 20070143417A1
• Filed: 12/15/2005
• Published: 06/21/2007
• Est. Priority Date: 12/15/2005
• Status: Abandoned Application

• Current Assignee: Bellsouth Intellectual Property Corporation (AT&T, Inc.)
• Original Assignee: Bellsouth Intellectual Property Corporation (AT&T, Inc.)
• Inventors: Daigle, Brian
• Application Number:
  US11/304,341
• Publication Number:
  US 20070143417A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

Included are methods for providing information related to whether an instant messaging recipient received a message. Embodiments of the method include receiving an instant message from an instant messaging sender, wherein the instant message is configured for delivery to an instant messaging recipient and including information related to a read receipt request with the instant message. Embodiments of the method also include sending, to the instant messaging recipient, the instant message with the read receipt request and in response to a determination that the instant messaging recipient has viewed the instant message, receiving a read receipt from the instant messaging recipient, wherein the read receipt includes confirmation that the recipient viewed the sent instant message. Other methods and devices are also provided.

Claims

1. A method for providing information related to whether an instant messaging recipient received a message, the method comprising:

receiving an instant message from an instant messaging sender, wherein the instant message is configured for delivery to an instant messaging recipient;

including information related to a read receipt request with the instant message;

sending, to the instant messaging recipient, the instant message with the read receipt request; and

receiving a read receipt from the instant messaging recipient, wherein the read receipt includes confirmation that the recipient viewed the sent instant message.

2. The method of claim 1, further comprising displaying information related to the read receipt.

3. The method of claim 2, wherein displaying information related to the read receipt includes at least one of the following:

displaying the information in a popup, displaying the information in a status bar, and displaying the information with at least one indicator associated with the instant message.

4. The method of claim 1, further comprising providing an option for the instant messaging recipient to opt out of providing the read receipt.

5. The method of claim 1, further comprising providing an option to the instant messaging sender to include a read receipt request with all outgoing instant messages.

6. The method of claim 1, further comprising providing an option to the instant messaging sender to determine which outgoing instant messages include a read receipt request.

7. The method of claim 1, wherein the determination of whether the instant messaging recipient has viewed the instant message includes at least one of the following:

determining whether an instant messaging software associated with the instant messaging recipient is in focus, determining whether the instant messaging recipient is physically present at a client device to which the instant message is delivered, and determining whether the instant message is viewable on a client device associated with the instant messaging recipient.

8. The method of claim 1, further comprising withholding communication of the instant message in response to receiving a read receipt nonconfirmation from the second user.

9. A computer readable medium that includes a program for providing information related to whether an instant messaging recipient received a message, the program comprising:

logic configured to receive an instant message from an instant messaging sender, wherein the instant message is configured for delivery to an instant messaging recipient;

logic configured to include information related to a read receipt request with the instant message;

logic configured to send, to the instant messaging recipient, the instant message with the read receipt request; and

logic configured to receive a read receipt from the instant messaging recipient, wherein the read receipt includes confirmation that the recipient viewed the sent instant message.

10. The computer readable medium of claim 9, the program further comprising logic configured to display information related to the read receipt.

11. The computer readable medium of claim 10, wherein displaying information related to the read receipt includes at least one of the following:

displaying the information in a popup, displaying the information in a status bar, and displaying the information with at least one indicator associated with the instant message.

12. The computer readable medium of claim 9, the program further comprising logic configured to provide an option for the instant messaging recipient to opt out of providing the read receipt.

13. The computer readable medium of claim 9, the program further comprising logic configured to provide an option to the instant messaging sender to determine which outgoing instant messages include a read receipt request.

14. The computer readable medium of claim 9, wherein the determination of whether the instant messaging recipient has viewed the instant message includes at least one of the following:

determining whether an instant messaging software associated with the instant messaging recipient is in focus, determining whether the instant messaging recipient is physically present at a client device to which the instant message is delivered, and determining whether the instant message is viewable on a client device associated with the instant messaging recipient.

15. A method for providing information related to whether an instant message is viewed by an instant messaging recipient, the method comprising:

receiving an instant message from an instant messaging sender, wherein the instant message includes a read receipt request;

determining whether the received instant message includes information related to a read receipt request;

in response to determining that the received instant message includes information related to a read receipt request;

determining whether the instant messaging recipient has viewed the received instant message; and

in response to determining that the instant messaging recipient has viewed the received instant message, sending a read receipt to the instant messaging sender.

16. The method of claim 15, further comprising providing an option to the instant messaging recipient to reply to the received read receipt request.

17. The method of claim 15, wherein determining whether the instant messaging recipient has viewed the received instant message includes at least one of the following:

determining whether an instant messaging software associated with the instant messaging recipient is in focus, determining whether the instant messaging recipient is physically present at a client device to which the instant message is delivered, and determining whether the instant message is viewable on a client device associated with the instant messaging recipient.

18. The method of claim 15, further comprising receiving input from the instant messaging recipient, wherein the input indicates whether to respond to the received read receipt request.

19. The method of claim 15, further comprising sending a reply instant message from the instant messaging recipient to the instant messaging sender, wherein the reply message includes a read receipt corresponding to the received instant message.

20. The method of claim 15, further comprising displaying information related to the received read receipt request.