Distributing transactions among transaction processing systems
First Claim
1. A method of distributing transactions among a plurality of transaction processing systems, the method comprising:
- automatically receiving schedule data from a first transaction processing system;
mapping the schedule data to corresponding schedule data of a second transaction processing system;
identifying scheduled handling resources for each of the transaction processing systems for a first time interval based on the schedule data from each of the transaction processing systems;
determining transaction allocations for the first time interval for each of the transaction processing systems based upon generated forecast data; and
distributing transactions among the plurality of transaction processing systems for the first time interval by producing routing decisions based upon the determined transaction allocations and the scheduled handling resources.
18 Assignments
0 Petitions
Accused Products
Abstract
A method and system to distribute transactions among a plurality of transaction processing systems is described herein. The method includes automatically receiving data from a first transaction processing system; identifying scheduled handling resources for each of the transaction processing systems for a first time interval based on the data from each transaction processing system; determining transaction allocations for each of the transaction processing systems based upon generated forecast data; and distributing transactions among the plurality of transaction processing systems by producing routing decisions based upon the determined transaction allocations and the scheduled handling resources.
95 Citations
29 Claims
-
1. A method of distributing transactions among a plurality of transaction processing systems, the method comprising:
-
automatically receiving schedule data from a first transaction processing system;
mapping the schedule data to corresponding schedule data of a second transaction processing system;
identifying scheduled handling resources for each of the transaction processing systems for a first time interval based on the schedule data from each of the transaction processing systems;
determining transaction allocations for the first time interval for each of the transaction processing systems based upon generated forecast data; and
distributing transactions among the plurality of transaction processing systems for the first time interval by producing routing decisions based upon the determined transaction allocations and the scheduled handling resources. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
-
-
20. A virtual transaction processing center comprising:
-
an interface to automatically receive schedule data from a first transaction processing system;
a mapping server to map the schedule data of the first transaction processing system to schedule data of a second transaction processing system; and
a transaction routing controller;
to identify scheduled handling resources for each of the transaction processing systems for a first time interval based on the schedule data from each of the transaction processing systems;
to determine transaction allocations for the first time interval for each of the transaction processing systems based upon generated forecast data; and
to distribute transactions among the plurality of transaction processing systems for the first time interval by producing routing decisions based upon the determined transaction allocations and the scheduled handling resources. - View Dependent Claims (21, 22, 23)
-
-
24. A machine-readable medium having stored thereon data representing sequences of instructions, the sequences of instructions, when executed by a machine cause the machine to:
-
automatically receive schedule data from a first transaction processing system;
map the schedule data to corresponding schedule data of a second transaction processing system;
identify scheduled handling resources for each of the transaction processing systems for a first time interval based on the schedule data from each transaction processing system;
determine transaction allocations for each of the transaction processing systems for the first time interval based upon generated forecast data; and
distribute transactions among the plurality of transaction processing systems by producing routing decisions based upon the determined transaction allocations and the scheduled handling resources.
-
-
25. A virtual transaction processing center to distribute transactions among a plurality of transaction processing systems, the center comprising:
-
means for automatically receiving schedule data from a first transaction processing system;
means for mapping the schedule data to corresponding schedule data of a second transaction processing system;
means for identifying scheduled handling resources for each of the transaction processing systems for a first time interval based on the schedule data from each of the transaction processing systems;
means for determining transaction allocations for each of the transaction processing systems based upon generated forecast data; and
means for distributing transactions among the plurality of transaction processing systems by producing routing decisions based upon the determined transaction allocations and the scheduled handling resources.
-
-
26. A method of distributing transactions among a plurality of transaction processing systems, the method comprising:
-
automatically receiving data from a plurality of transaction processing systems;
identifying scheduled handling resources for each of the transaction processing systems for a first time interval based on the data from each of the transaction processing systems;
determining transaction allocations for the first time interval for each of the transaction processing systems based upon generated forecast data; and
distributing transactions among the plurality of transaction processing systems for the first time interval by producing routing decisions based upon the determined transaction allocations and the scheduled handling resources. - View Dependent Claims (27, 28, 29)
-
Specification