Method and system for generating a call processing record
First Claim
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1. A method for creating a call processing control record, the method comprising:
- comparing electronic schedule data with stored data to determine whether the electronic schedule data differs from the stored data; and
generating a call processing control record in response to determining the electronic schedule data differs from the stored data, the call processing record comprising an indication of an announcement to be transmitted to a caller in response to receipt of a call placed to a destination location during a defined time period.
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Abstract
Systems and methods for creating a call processing control record are disclosed. Generally, a call processing control record generator compares electronic schedule data with stored data to determine whether the electronic schedule data different from the stored data. In response to determining the electronic schedule data differs from the stored data, the call processing control record generator generates a call processing control record including an indication of an announcement to be transmitted to a caller in response to receipt of a call placed to a destination location during a defined time period.
35 Citations
20 Claims
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1. A method for creating a call processing control record, the method comprising:
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comparing electronic schedule data with stored data to determine whether the electronic schedule data differs from the stored data; and
generating a call processing control record in response to determining the electronic schedule data differs from the stored data, the call processing record comprising an indication of an announcement to be transmitted to a caller in response to receipt of a call placed to a destination location during a defined time period. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system for creating a call processing control record, the system comprising:
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a call processing control record generator operative to compare electronic schedule data with stored data to determine whether the electronic schedule data differs from the stored data and to generate a call processing control record in response to determining the electronic schedule data differs from the stored data;
wherein the call processing record comprises an indication of an announcement to be transmitted to caller in response to receipt of a call placed to a destination location during a defined time period. - View Dependent Claims (13, 14, 15, 16)
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17. A computer readable storage medium comprising a set of instructions for creating a call processing control record, the set of instructions to direct a processor to perform the acts of:
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comparing electronic schedule data with stored data to determine whether the electronic schedule data differs from the stored data; and
generating a call processing control record in response to determining the electronic schedule data differs from the stored data, the call processing record comprising an indication of an announcement to be transmitted to a caller in response to receipt of a call placed to a destination location during a defined time period. - View Dependent Claims (18, 19, 20)
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Specification