Context switching and method
First Claim
Patent Images
1. A context switching system for enterprise resource planning tools comprising:
- a plurality of user contexts operable within an enterprise resource planning system;
a first user context in which a user performs tasks;
an actuator in communication with a context switcher;
the actuator sending data associated with the actuator to the context switcher in response to input from the user; and
the context switcher performing a context manipulation operation so that the user may perform tasks in a second user context.
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Accused Products
Abstract
Systems and methods for context switching within enterprise resource planning systems are contemplated, including a first and second user context. A user performing tasks in the first user context actuates an actuator in communication with a context switcher. The context switcher changes the user'"'"'s user context from the first user context to the second user context in response to an event. The user is then able to perform tasks in the second user context.
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Citations
20 Claims
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1. A context switching system for enterprise resource planning tools comprising:
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a plurality of user contexts operable within an enterprise resource planning system;
a first user context in which a user performs tasks;
an actuator in communication with a context switcher;
the actuator sending data associated with the actuator to the context switcher in response to input from the user; and
the context switcher performing a context manipulation operation so that the user may perform tasks in a second user context. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A context switching system for enterprise resource planning tools comprising:
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an actuator in communication with a context switcher operable within an enterprise resource planning system;
means for performing tasks on a computing device within a first user context;
means for sending data associated with the actuator to a context switcher in response to user input;
means for the context switcher to receive data associated with the actuator; and
means for performing a context manipulation operation by the context switcher in response to the data received so that the user may perform tasks in a second user context. - View Dependent Claims (8, 9, 10, 11, 12)
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13. A method for context switching in enterprise resource planning tools comprising:
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running a first user context operable within an enterprise resource planning system;
sending data associated with an actuator in response to user input, the actuator in communication with a context switcher;
receiving the data associated with the actuator by the context switcher; and
the context switcher performing a context manipulation operation in response to the data received so that the user may perform tasks in a second user context. - View Dependent Claims (14, 15, 16, 17, 18)
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19. A method for context switching for call center applications comprising:
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running a first user context operable within an enterprise resource planning system;
sending data associated with an actuator in response to user input, the actuator in communication with a context switcher;
receiving the data associated with the actuator by the context switcher; and
the context switcher performing a context manipulation operation in response to the data received so that the user may perform tasks in a second user context, performing a context manipulation operation is selected from the group comprising;
launching a call center application in response to the user pressing a “
START”
button;
displaying a summary record for a caller in response to the user pressing a “
LAST NOTIFICATION”
button;
expanding the summary record in response to the user pressing a “
MORE”
button; and
terminating the call center application and all child user contexts in response to the user pressing a “
DONE”
button.
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20. A context switching system for call center applications comprising:
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a plurality of user contexts operable within an enterprise resource planning system;
a first user context in which a user performs tasks;
an actuator in communication with a context switcher;
the actuator sending data associated with the actuator to the context switcher in response to input from the user;
the context switcher performing a context manipulation operation so that the user may perform tasks in a second user context; and
the actuator is a button selected from the group comprising a “
START”
button that launches a call center application, a “
LAST NOTIFICATION”
button that displays a summary record for a caller, a “
MORE”
button that expands a summary record, and a “
DONE”
button that terminates the call center application and all child user contexts.
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Specification