System and Method for Dynamically Identifying, Prioritizing and Offering Reward Categories

• US 20070156530A1
• Filed: 03/14/2007
• Published: 07/05/2007
• Est. Priority Date: 11/01/2001
• Status: Abandoned Application

• Current Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Original Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Inventors: Gantert, Brian, Gula, Elizabeth, Hamilton, Stacy, Schmitt, Donald, Filak, Douglas
• Application Number:
  US11/686,203
• Publication Number:
  US 20070156530A1
• Time in Patent Office: Days
• US Class Current: 705/14.170
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0215 Including financial accounts
• CPC Class Codes: G06Q 30/0217 involving input on products or services in exchange for incentives or rewards
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03

Abstract

A system and method for identifying and offering rewards. The method comprises the steps of determining a user'"'"'s transaction history or category history, such as, for example, spending history, transaction history, merchant history, purchases history, services history, product history, channel history, frequency of spending history, SKU history , redemption history, reward earnings history, earning levels, reward categories, currency type (e.g., points, miles or cash), or any other particular related to a reward category), currency history, customer responses to questions, and/or other data or information that enables identification of relevant rewards. Next, the method dynamically prioritizes at least one reward category based on the user'"'"'s transaction history or reward category history, and determines at least one top reward category based on the dynamic prioritizing of the at least one reward category. Finally, the method dynamically rewards the user discounts, rebates, coupons, or other reward incentives based on the least one top reward category.

Claims

1. A method for identifying and offering rewards, comprising the steps of:

determining a user'"'"'s transaction history or reward category history;

dynamically prioritizing at least one reward category based on the user'"'"'s transaction history or reward category history;

determining at least one top reward category based on the dynamic prioritizing of the at least one reward category; and

dynamically rewarding the user discounts, rebates, coupons, or other reward incentives based on the least one top reward category.

2. The method of claim 1 wherein the at least one reward category is associated with a credit, debit, gift, stored value, smart, or RFID device.

3. The method of claim 2 wherein the user'"'"'s transaction history or reward category history is associated with the credit, debit, gift, stored value, smart, or RFID device.

4. The method of claim 2 wherein the step of determining the user'"'"'s transaction history or reward category history comprises determining the purchase transactions the user has conducted with the credit, debit, gift, stored value, smart, or RFID device.

5. The method of claim 2 wherein the step of determining the user'"'"'s transaction history or reward category history comprises determining the user'"'"'s redemption history, reward earnings history, earning levels, and reward categories associated with the credit, debit, gift, stored value, smart, or RFID device.

6. The method of claim 1 further comprising applying the revised or prioritized at least one reward category to subsequent purchase or reward category transactions conducted by the user.

17. The method of claim 1 wherein revising or prioritizing the at least one occurs without the user'"'"'s input.

7. A method for identifying and offering rewards, comprising the steps of:

determining at least one initial reward category associated with a user, wherein the at least one reward category is used to offer the user discounts, rebates, coupons, or other reward incentives;

determining the user'"'"'s transaction history or reward category history; and

revising or prioritizing the at least one initial reward category based on the user'"'"'s transaction history or reward category history, wherein revising or prioritizing the at least one initial reward category occurs without the user'"'"'s input.

8. The method of claim 7 wherein the at least one reward category is associated with a credit, debit, gift, stored value, smart, or RFID device.

9. The method of claim 8 wherein the user'"'"'s transaction history or reward category history is associated with the credit, debit, gift, stored value, smart, or RFID device.

10. The method of claim 8 wherein the step of determining the user'"'"'s transaction history or reward category history comprises determining the purchase transactions the user has conducted with the credit, debit, gift, stored value, smart, or RFID device.

11. The method of claim 8 wherein the step of determining the user'"'"'s transaction history or reward category history comprises determining the user'"'"'s redemption history, reward earnings history, earning levels, and reward categories associated with the credit, debit, gift, stored value, smart, or RFID device.

12. The method of claim 7 wherein the step of determining at least one reward category associated with a user comprises determining at least one reward category based on:

(1) the user'"'"'s selection or demonstrated interest, (2) the user'"'"'s transaction history, or (3) the user'"'"'s reward category history.

13. The method of claim 7 wherein the step of revising or prioritizing the at least one initial reward category comprises ordering the at least one initial program according to the frequency of transaction.

14. The method of claim 7 wherein the step of revising or prioritizing the at least one initial reward category comprises ordering the at least one initial program according to the total amount spent per category or type of transaction.

15. A system for dynamically identifying, prioritizing and offering rewards, comprising:

a processor for processing data or information relating to a user'"'"'s transactions;

a processor for identifying at least one reward category based on the user'"'"'s transaction;

a processor for prioritizing or ordering the least one reward category; and

a processor for applying the prioritized or ordered at least one reward category to the user'"'"'s subsequent transaction.

16. The system of claim 15 wherein the data or information relating to the user'"'"'s transactions is processed periodically.

18. A method for identifying and offering rewards, comprising the steps of:

determining a user'"'"'s transaction history or reward category history;

recommending or suggesting at least one reward category to the user based on the user'"'"'s transaction history or reward category history;

receiving a response from the user relating to recommended or suggested at least one reward category; and

revising or prioritizing the user'"'"'s reward categories based on the user'"'"'s response.

19. A method for identifying and offering rewards, comprising the steps of:

determining a user'"'"'s transaction history or reward category history;

dynamically prioritizing at least one reward category based on the user'"'"'s transaction history or reward category history;

determining at least one top reward category based on the dynamic prioritizing of the at least one reward category;

dynamically rewarding the user reward incentives in a first currency based on the least one top reward category, the user having a reward incentive balance of redeemable reward value; and

switching the user to a second currency for earning reward incentives, wherein switching the user comprises converting the reward incentive balance into an equivalent reward value in the second currency and rewarding future user behavior in the second currency.

20. The method of claim 19 dynamically rewarding the user reward incentives are rewarded hourly, daily, weekly, quarterly, annually, or according to any schedule, periodic, random or otherwise.