×

SYSTEMS AND METHODS FOR DETERMINING WHETHER TO OFFER A REWARD AT A POINT OF RETURN

  • US 20070156533A1
  • Filed: 03/26/2007
  • Published: 07/05/2007
  • Est. Priority Date: 04/18/2005
  • Status: Active Grant
First Claim
Patent Images

1. A computerized system for providing a reward to a customer desiring to return merchandise to a merchant at a point of return, the system comprising:

  • a processor configured to receive information about a merchandise return by a customer at a merchant'"'"'s point of return, wherein the merchandise return comprises one or more items that the customer desires to return to the merchant;

    a database comprising return data wherein the return data comprises information about return history of prior merchandise returns associated with the return of one or more items by customers to merchants; and

    a decision engine configured to receive the information about the merchandise return by the customer and further configured to receive the return history from the database, the decision engine configured to determine whether to issue a reward to the customer at the point of return, based at least in part on the information about the merchandise return and based at least in part on the return history, wherein the reward is provided to the customer at the point of return, based at least in part on the information about the merchandise return and based at least in part on the return history.

View all claims
  • 11 Assignments
Timeline View
Assignment View
    ×
    ×