Method and system for management of terminal devices
First Claim
1. A method of management of terminal devices characterized by including:
- A. a terminal device monitoring and acquiring events generated in the terminal device under offline conditions, and reporting the events to a management side, after establishing communication with the management side;
B. said management side carrying out management of said terminal device on the basis of said events.
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Accused Products
Abstract
The present invention relates to a method and a system for management of terminal devices. The core of the present invention is as follows: a terminal device monitors and acquires events generated in the terminal device under off-line conditions, and reports the events to a management side, after establishing communication with the management side. The aforementioned management side then performs management of the terminal device. With the present invention, the terminal events can be monitored, and the terminal device can be managed based on the monitored terminal events. Thus, the adverse impact of the terminal events on the terminal device may be prevented and eliminated in a timely fashion. This reduces the probability of equipment errors, and thus improves the service quality of the service provider.
32 Citations
41 Claims
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1. A method of management of terminal devices characterized by including:
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A. a terminal device monitoring and acquiring events generated in the terminal device under offline conditions, and reporting the events to a management side, after establishing communication with the management side; B. said management side carrying out management of said terminal device on the basis of said events. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12-16. -16. (canceled)
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17. A system for management of terminal devices characterized by including a management side and a terminal device;
the terminal device monitoring and acquiring events generated in the terminal device under offline conditions, and reporting an acquisition of events to the management side;
the management side deciding a corresponding management operation according to monitoring results reported from the terminal device.- View Dependent Claims (18, 19, 20, 21, 22, 23)
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24. A method for managing a terminal device in a network, the method comprising:
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receiving one or more first instructions by a terminal device from a server via a network, the one or more first instructions being associated with at least one or more types of events to be monitored and one or more reporting criteria; monitoring the one or more types of events by the terminal device, the one or more types of events being associated with one or more events on the terminal device; reporting information associated with the one or more events from the terminal device to the server via the network based on at least information related to the one or more reporting criteria; wherein the monitoring the one or more types of events is performed during a time period when there is no communication between the terminal device and the server via the network. - View Dependent Claims (25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35)
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36. A method for managing a terminal device in a network, the method comprising:
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receiving one or more first instructions by a terminal device from a server via a network, the one or more first instructions being associated with at least one or more types of events to be monitored and one or more reporting criteria; monitoring the one or more types of events by the terminal device, the one or more types of events being associated with one or more events on the terminal device; reporting information associated with the one or more events from the terminal device to the server via the network based on at least information related to the one or more reporting criteria; receiving one or more second instructions by the terminal device from the server via the network based on at least the reported information, the one or more second instructions being related to one or more operations to be performed on the terminal device; wherein; the monitoring the one or more types of events is performed during a time period when there is no communication between the terminal device and the server via the network; the one or more operations are associated with one or more parameters or one or more applications related to the terminal device.
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37. A terminal device in a network, the terminal device comprising:
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a monitoring engine including; a processing component configured to receive one or more first instructions from a server via a network, the one or more first instructions being associated with at least one or more types of events to be monitored and one or more reporting criteria; a monitoring component coupled to the processing component and configured to monitor the one or more types of events, the one or more types of events being associated with one or more events on the terminal device; a reporting component coupled to the processing component and configured to report information associated with the one or more events from the terminal device to the server via the network based on at least information related to the one or more reporting criteria; wherein the monitoring component is configured to monitor the one or more types of events during a time period when there is no communication between the terminal device and the server via the network. - View Dependent Claims (38, 39, 40, 41)
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Specification