System and method for triggering a process on an enterprise system

• US 20070162913A1
• Filed: 12/28/2005
• Published: 07/12/2007
• Est. Priority Date: 12/28/2005
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: SAP AG (SAP SE)
• Inventors: Moser, Martin
• Granted Patent: US 8,386,292 B2
• Time in Patent Office: Days
• US Class Current: 719/318
• CPC Class Codes: G06F 9/542 Event management; Broadcasting; Multicasting; Notifications
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

A system and method for triggering a process in an enterprise system. The present invention includes a computer-implemented method, in which an application triggers the execution of a process in response to an external signal indicating a status change. An alternate method includes executing a process in response to an external signal and providing a user interface to each user associated with the process so the user can manage the user'"'"'s process data. Examples of implementations of the present invention include a credit card system, an RFID tag system, an electronic tollgate system, an automated callback system, and an inventory transport system.

Claims

1. A computer-implemented method comprising:

in response to an external signal indicating a status change, automatically determining at least one enterprise process corresponding to the signal; and

executing the determined process using data associated with the status change.

2. The method of claim 1, further comprising:

notifying at least one user associated with the external signal of the status change.

3. The method of claim 1, further comprising:

notifying at least one user associated with the external signal of the execution of the determined process.

4. The method of claim 1, wherein the determining comprises:

identifying a source of the external signal;

finding a process identifier corresponding to the source; and

determining the process corresponding to the identifier.

5. The method of claim 1, wherein the executing comprises:

triggering the determined process; and

upon receipt of the trigger, executing the determined process.

6. The method of claim 1, wherein the executing comprises:

providing interaction between users associated with the external signal.

7. The method of claim 1, further comprising:

receiving the external signal from a device.

8. The method of claim 1, wherein the status change is a change in a device, a condition, an application, a user, or a system.

9. The method of claim 8, further comprising:

executing a process associated with the device, the condition, the application, the user, or the system.

10. The method of claim 1, wherein the process represents a business task.

11. A system comprising:

an external signal source;

a processor in communication with the source to trigger execution of a process in response to an external signal from the source; and

a communication device in communication with the processor to notify at least one user regarding the process execution.

12. The system of claim 11, wherein the external signal source is a credit card reader, an RFID receiver, an instant messaging device, an electronic tollgate receiver, or an inventory scanner.

13. The system of claim 11, wherein the processor is to trigger execution of an account updating process, a purchasing process, a callback process, a billing process, or a routing process.

14. The system of claim 11, wherein the communication device is a telephone, a personal digital assistant, a computer, or a pager.

15. A method comprising:

in response to an external signal, executing a process comprising at least one application associated with the external signal; and

providing a user interface to each user associated with the process to manage the user'"'"'s process data.

16. The method of claim 15, wherein the process further comprises functionality to control data flow through the at least one application.

17. The method of claim 15, wherein the user interface for each user is tailored to the user'"'"'s requirements of the executed process.