VEHICLE EMAIL NOTIFICATION BASED ON CUSTOMER-SELECTED SEVERITY LEVEL
First Claim
1. A method of providing vehicle information to an owner or other recipient, comprising the steps of:
- (a) accessing vehicle data using a telematics unit of the vehicle;
(b) transmitting the vehicle data from the telematics unit to a central data system;
(c) determining from the vehicle data a diagnostic result indicating a severity level of one or more vehicle conditions;
(d) accessing a customer-specified severity setting corresponding to the vehicle condition(s);
(e) determining whether the severity level is at or above the customer-specified severity setting and, if so, then sending a notification message concerning the vehicle condition(s) to a recipient.
14 Assignments
0 Petitions
Accused Products
Abstract
A vehicle email notification method and system that uses customer-selected severity settings to send special notifications to the subscriber. The notification system uses triggers to initiate the generation and transmission of email messages that provide diverse types of dynamic vehicle information to the subscriber. The email notifications are triggered by different events, some of which are independent of the vehicle (e.g., a monthly trigger), and others of which occur at the vehicle, such as a mileage or low oil life trigger. The notification system builds and sends to the subscriber an email message that contains the dynamic vehicle information along with a diagnostic result indicative of the severity level of a vehicle condition. That diagnostic result is compared to a customer-supplied severity setting to determine whether additional contact with the subscriber is needed. This allows the subscriber to receive special notification when a more severe condition exists.
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Citations
20 Claims
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1. A method of providing vehicle information to an owner or other recipient, comprising the steps of:
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(a) accessing vehicle data using a telematics unit of the vehicle;
(b) transmitting the vehicle data from the telematics unit to a central data system;
(c) determining from the vehicle data a diagnostic result indicating a severity level of one or more vehicle conditions;
(d) accessing a customer-specified severity setting corresponding to the vehicle condition(s);
(e) determining whether the severity level is at or above the customer-specified severity setting and, if so, then sending a notification message concerning the vehicle condition(s) to a recipient. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A method of providing vehicle information to an owner or other recipient, comprising the steps of:
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(a) accessing account data concerning a vehicle ancillary service;
(b) determining from the account data an account status result indicating a severity level of the ancillary service'"'"'s account status;
(c) accessing a customer-specified severity setting corresponding to the ancillary service;
(d) determining whether the severity level is at or above the customer-specified severity setting and, if so, then sending a notification message concerning the ancillary service'"'"'s account status to a recipient. - View Dependent Claims (17, 18, 19, 20)
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Specification