VEHICLE LOCATING METHOD AND SYSTEM
First Claim
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1. A method for tracking a progress of a product that is receiving scheduled product maintenance service, the method comprising:
- attaching a radio frequency identifier (RFID) to a product;
using the RFID to locate the product within a service area;
providing a real-time location for the product within the service area to a website, and accessing the website to determine a progress status of scheduled product maintenance service being performed on the product.
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Abstract
A method and service that uses radio frequency identification (RFID) tags to track and monitor vehicles that are being service is presented. Each vehicle has an attached RFID tag that contains detailed information about that vehicle. A customer can log onto a website hosted by a service department. The website is populated with real-time data showing the current service area in which the vehicle is located.
60 Citations
18 Claims
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1. A method for tracking a progress of a product that is receiving scheduled product maintenance service, the method comprising:
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attaching a radio frequency identifier (RFID) to a product;
using the RFID to locate the product within a service area;
providing a real-time location for the product within the service area to a website, and accessing the website to determine a progress status of scheduled product maintenance service being performed on the product. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for tracking a progress of a product that is being repaired, the method comprising:
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attaching a radio frequency identifier (RFID) to a product;
using the RFID to locate the product within a repair area;
providing a real-time location for the product within the repair area to a website; and
accessing the website to determine a progress status of repair work that is being performed on the product. - View Dependent Claims (10, 11)
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12. A computer-readable medium encoded with a computer program for tracking a progress of a product that is receiving scheduled product maintenance service, the computer program comprising computer executable instructions configured for:
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receiving product identification from a radio frequency identifier (RFID) that is attached to a product;
using the RFID to locate the product within a service area;
providing a real-time location for the product within the service area to a website; and
accessing the website to determine a progress status of scheduled product maintenance service being performed on the product. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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Specification