Email collaboration manager
First Claim
1. An apparatus comprising:
- a communication interface to receive electronic messages; and
a processing unit coupled to the communication interface, the processing unit configured to receive an electronic message intended for a first party, log a stripped version of the electronic message in a first record associated with the first party, strip any attachment from the electronic message, and separately store the attachment in a database and associate it with the first record.
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Accused Products
Abstract
A collaboration managment system and method is provided for logging, monitoring, alerting, and striping attachments from comunications to and from a client/contact into a single record. The colloboration managment system receives electronic messages from the one or more devices, strips a first electronic message of a header and content, and stores the content in a record associated whith an electronic address in the first electronic message. Additionally, any attachment is stripped from the first electronic message, stored separately from the content, and associated with the record. A single copy of an attachment is maintained and linked to one or more records. A list of users of that should be notified of changes to the record is maintained and a notification is sent to users of a change in the record if the user is in a notification list associated with the record.
55 Citations
25 Claims
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1. An apparatus comprising:
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a communication interface to receive electronic messages; and
a processing unit coupled to the communication interface, the processing unit configured to receive an electronic message intended for a first party, log a stripped version of the electronic message in a first record associated with the first party, strip any attachment from the electronic message, and separately store the attachment in a database and associate it with the first record. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A method operational on a computer for aggregating and sharing electronic messages, comprising:
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receiving electronic messages from one or more remote sources;
stripping a first electronic message of a header and a content;
storing the content in a first record associated with the intended receiver of the first electronic message; and
notifying a user of a change in the first record if the user is in a notification list associated with the first record. - View Dependent Claims (19, 20, 21, 22, 24)
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18. The method of 17 further comprising:
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stripping any attachment from the electronic message;
storing the attachment separately from the content; and
associating the attachment with the first record.
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23. A machine-readable medium containing instructions for aggregating and organizing electronic messages which, when executed by a processor, cause the processor to perform operations comprising:
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receiving electronic messages from one or more remote sources;
stripping a first electronic message of a header and a content;
stripping any attachment from the electronic message;
storing the content in a first record associated with the intended receiver of the first electronic message;
storing the attachment separately from the content;
associating the attachment with the first record; and
notifying a user of a change in the first record if the user is in a notification list associated with the first record.
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25. A system comprising:
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one or more devices operating electronic mail applications, the electronic mail applications configurable to copy electronic messages to and from particular electronic addresses to a centralized collaboration server; and
a centralized collaboration server including a processing unit configured to receive electronic messages from the one or more devices, strip a first electronic message of a header and a content, store the content in a first record associated with an electronic address in the first electronic message, strip any attachment from the first electronic message, store the attachment separately from the content, associate the attachment with the first record, maintain a list of a users that should be notified of changes to the first record, and notify a user of a change in the first record if the user is in a notification list associated with the first record.
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Specification