Interactive communication system for remotely providing product information
First Claim
1. An interactive product information device for establishing a communication link between a customer using the device and a product representative at a remote location, the interactive product information device comprising a display, a communication device and at least one activation switch, said activation switch provided at said display and electrically coupled to said communication device, wherein the communication link is automatically established by an activation of said activation switch.
1 Assignment
0 Petitions
Accused Products
Abstract
An interactive product information device is disclosed for establishing a communication link between a customer using the device and a product representative at a remote location. The interactive product information device, to be used in various commercial settings such as stores, shopping malls, trade shows and the like, is designed to establish a communication link between the customer and the product representative upon activation of the device by the customer. This activation, which may be implemented through a single one-touch activation switch and corresponding circuit, operates a communication device connected thereto and automatically establishes the link. The same one-touch activation switch may also be used to activate a product demonstration unit provided with the product information the device.
16 Citations
16 Claims
- 1. An interactive product information device for establishing a communication link between a customer using the device and a product representative at a remote location, the interactive product information device comprising a display, a communication device and at least one activation switch, said activation switch provided at said display and electrically coupled to said communication device, wherein the communication link is automatically established by an activation of said activation switch.
-
7. A method for remotely providing product information to a customer, the product information being provided by a product representative at a remote location, the method comprising the steps of:
-
a) providing a product information device comprising a communication device;
b) having the customer activate said product information device;
c) automatically establishing, upon activation by the customer of said product information device, a communication link between said communication device and the product representative; and
d) providing the product information over said communication link. - View Dependent Claims (8, 9)
-
- 10. A one-touch activation circuit for an interactive product information device, the activation circuit adapted to operate a cellular telephone coupled thereto and automatically establish a wireless communication link between a customer using the product information device and a product representative at a remote location, the activation circuit comprising at least one timing circuit adapted to provide, upon application of an input voltage thereon, a pulsed output signal, said pulsed output signal providing an input signal to the cellular telephone, a timing of said pulsed output signal adapted to correspond to about an input timing required to operate the cellular telephone and automatically establish the wireless communication link.
Specification