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Method and apparatus for workflow scheduling and forecasting

  • US 20070179829A1
  • Filed: 01/27/2006
  • Published: 08/02/2007
  • Est. Priority Date: 01/27/2006
  • Status: Abandoned Application
First Claim
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1. A workforce management system for dynamically arranging work schedules and workloads, the system comprising:

  • a workload database comprising currently available assignments and historical workload levels; and

    a workforce scheduling server comprising;

    a business rule database comprising workforce hours requirements;

    a workforce schedule application configured for automatically generating a workforce schedule based on historical workload data from the workload database and workforce hours requirements from the business rule database, wherein the workforce schedule comprises a plurality of work tours, each work tour having a predetermined daily schedule for a length of the work tour; and

    a work tour bidding application configured to receive work tour preference requests from workforce members and generate a populated workforce schedule, wherein each of the workforce members is associated with a respective one of the plurality of work tours.

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