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Messaging system with content-based dynamic menu generation

  • US 20070180060A1
  • Filed: 02/02/2006
  • Published: 08/02/2007
  • Est. Priority Date: 02/02/2006
  • Status: Active Grant
First Claim
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1. A unified messaging system for an enterprise, comprising:

  • a messaging module operable to store a voicemail or email message sent by a first user to a second user, and to deliver the voicemail or email message to the second user;

    a unit coupled with the messaging module to detect an actionable item contained within the voicemail or email message, the messaging module dynamically modifying a response menu to include an option corresponding to the actionable item, the messaging module presenting the modified response menu to the second user concurrent with or following delivery of the voicemail or email message; and

    a server coupled with the messaging module and with resources of the enterprise, the server being operable to automatically execute a specific action following selection of the option by the second user.

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