Intelligent event adaptation mechanism for business performance monitoring

• US 20070185746A1
• Filed: 01/24/2006
• Published: 08/09/2007
• Est. Priority Date: 01/24/2006
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Yih, Jih-Shyr, Kumaran, Santhosh, Fu, Shiwa, Chieu, Trieu
• Application Number:
  US11/337,562
• Publication Number:
  US 20070185746A1
• Time in Patent Office: Days
• US Class Current: 705/7
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 10/06393 Score-carding, benchmarking or key performance indicator [KPI] analysis

Abstract

An intelligent business event adapter receives information technology (IT) events and raw data from a backend enterprise application to capture, analyze, transform, enrich, aggregate, and correlate application-dependent IT-level events into a business level event which is communicated to a business performance monitoring (BPM) server. The adapter comprises four modules: an Event Adaptation module, a business rules module, a data retriever module, and a data transformation module. The Event Adaptation module captures and analyzes IT events from the backend enterprise application. The business rules module stores business rules. The data retriever module is invoked by the Event Adaptation module to obtain business data according to business rules stored in the business rules module. The data transformation module forms business events to be forwarded to the BPM server.

Claims

1. In a business performance monitoring (BPM) system in which business performance is measured by key performance indicators (KPIs) to reflect outcomes of an underlying information technology (IT) in a backend enterprise application, the improvement comprising an intelligent business event adapter receiving IT events and raw data from the backend enterprise application to capture, analyze, transform, enrich, aggregate, and correlate application-dependent IT-level events into a business level event which is communicated to a business performance monitoring (BPM) server.

2. The improvement in the BPM system recited in claim 1, wherein said intelligent business event adapter comprises:

an Event Adaptation module which captures and analyzes IT events from the backend enterprise application;

a business rules module storing business rules;

a data retriever module invoked by the Event Adaptation module to obtain business data according to business rules stored in the business rules module; and

a data transformation module to form business events to be forwarded to the BPM server.

3. The improvement in the BPM system recited in claim 2, wherein the data retriever module enriches business event information by retrieving additional information from data sources based on business rules stored n the business rules module to fill in missing information.

4. The improvement in the BPM system recited in claim 2, wherein the Event Adaptation module aggregates and combines related information to form complete business events.

5. The improvement in the BPM system recited in claim 2, wherein the Event Adaptation module correlates related temporal IT-level events to generate business events.

6. The improvement in the BPM system recited in claim 2, wherein the Event Adaptation module captures and processes real-time low-level events based on business rules and key performance indicator (KPI) inputs and forwards business related data to the BPM server.

7. The improvement in the BPM system recited in claim 2, wherein the adapter accepts requests from the BPM server to retrieve the required data based on business rules stored in the business rules module and key performance indicators (KPI) inputs from the backend enterprise application and forwards business data to the BPM server.

8. An intelligent business event method comprising the steps of:

retrieving information technology (IT) events and raw data from a backend enterprise application according to stored business rules;

capturing, analyzing, transforming, enriching, aggregating, and correlating application-dependent IT-level events into a business level event;

transforming business level events to be forwarded to a BPM server; and

communicating the transformed business level events to a business performance monitoring (BPM) server.

9. The intelligent business event method according to claim 8, wherein business event information is enriched by retrieving additional information from data sources based on the stored business rules.

10. The intelligent business event method according to claim 8, wherein related information is aggregated and combined to form complete business events.

11. The intelligent business event method according to claim 8, wherein related temporal IT-level events are correlated to generate business events.

12. The intelligent business event method according to claim 8, wherein real-time low-level events based on the stored business rules and key performance indicator (KPI) inputs are captured and business related data are forwarded to the BPM server.

13. The intelligent business event method according to claim 8, further comprising the steps of:

receiving a request from the BPM server to retrieve required data based on the stored business rules and key performance indicator (KPI) inputs for the backend enterprise application; and

forwarding business data to the BPM server in response to the request.

14. A computer readable medium storing code for controlling a computer to perform an intelligent business event method comprising the steps of:

retrieving information technology (IT) events and raw data from a backend enterprise application according to stored business rules;

capturing, analyzing, transforming, enriching, aggregating, and correlating application-dependent IT-level events into a business level event;

transforming business level events to be forwarded to a BPM server; and

communicating the transformed business level events to a business performance monitoring (BPM) server.

15. The computer readable medium according to claim 14, wherein the code controls the computer to enrich business event information is by retrieving additional information from data sources based on the stored business rules.

16. The computer readable medium according to claim 14, wherein the code controls the computer to aggregate and combine related information to form complete business events.

17. The computer readable medium according to claim 14, wherein the code controls the computer to correlate related temporal IT-level events to generate business events.

18. The computer readable medium according to claim 14, wherein the code controls the computer to capture and process real-time low-level events based on business rules and key performance indicator (KPI) inputs and forward business related data to the BPM server.

19. The computer readable medium according to claim 14, wherein the code controls the computer to perform the steps of:

receiving a request from the BPM server to retrieve required data based on the stored business rules and key performance indicator (KPI) inputs for the backend enterprise application; and

forwarding business data to the BPM server in response to the request.