Documentation process for invoking help form a server

• US 20070185976A1
• Filed: 02/03/2006
• Published: 08/09/2007
• Est. Priority Date: 02/03/2006
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: BEA Systems Incorporated (Oracle Corporation)
• Inventors: Solis, Cheryl
• Granted Patent: US 8,230,043 B2
• Time in Patent Office: Days
• US Class Current: 709/219
• CPC Class Codes: G06F 9/453 Help systems

Abstract

The use of a map at a server allows flexibility to the operation of a help system.

Claims

1. A computer implemented method comprising:

at a server, receiving an identifier from a client;

at a server, using a map to determine a link associated with the identifier; and

using the link to obtain a help page for software at the client.

2. The method of claim 1, wherein the link is an HTML link.

3. The method of claim 1, wherein the link is to another servers.

4. The method of claim 1, wherein the help page is an HTTP page.

5. The method of claim 1, wherein the identifier relates to context sensitive help.

6. The method of claim 1, wherein the identifier is a title of a GUI element.

7. The method of claim 1, wherein the identifier is selected using a help menu.

8. A computer implemented system comprising:

a server that receives an identifier from a client, the server having a map to determine a link associated with the identifier, the link pointing to a help page for software at the client.

9. The system of claim 8, wherein the link is an HTML link.

10. The system of claim 8, wherein the link is to another server.

11. The system of claim 8, wherein the help page is an HTTP page.

12. The system of claim 8, wherein the identifier relates to a context sensitive help.

13. The system of claim 8, wherein the identifier is a title of a GUI element.

14. The system of claim 8, wherein the identifier is selected using a help menu.

16. The system of claim 13, wherein the document map console includes a wizard for assisting help identification with links.

17. The system of claim 13, wherein the document map console provides a mockup of a software GUI and allows a user to graphically select a GUI element to associate with a link.

18. The system of claim 13, wherein the identifier relates to a context sensitive help.

19. The system of claim 13, wherein the identifier is a title of a GUI element

20. The method of claim 13, wherein the identifier is selected using a help menu.

22. The method of claim 18, wherein the identifier is a title of a GUI element.

23. The method of claim 18, wherein the invocation code is used for context sensitive help.

24. The method of claim 18, wherein the identifier is selected using a help menu.

15. A computer implemented system comprising:

a document map console which allows for the updating of a map at a server, the map indicating associating links for help indications from clients, the links pointing to help pages for software at the client.

21. A computer implemented method comprising:

at a client, using invocation code to determine an identifier; and

at the client, providing the identifier to a server so that the server can use a map to determine a link to a help page for software at the client.