System and method for rating service providers

• US 20070192130A1
• Filed: 01/31/2007
• Published: 08/16/2007
• Est. Priority Date: 01/31/2006
• Status: Abandoned Application

• Current Assignee: Haramol Singh Sandhu
• Original Assignee: Haramol Singh Sandhu
• Inventors: Sandhu, Haramol Singh
• Application Number:
  US11/700,044
• Publication Number:
  US 20070192130A1
• Time in Patent Office: Days
• US Class Current: 705/321
• CPC Class Codes: G06Q 10/1053 Employment or hiring
• CPC Class Codes: G06Q 30/0282 Rating or review of business operators or products
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

A method and system to search for and compare service providers. A database may be searched by a potential service buyer and results may be returned. The results may be listed in such a manner as to reflect one or more of a variety of ratings techniques. The ratings applied to the service providers may take into account past information about jobs completed by the service provider as well as past information about the parties performing the ratings of the service providers.

Claims

1. A method for rating, comprising:

housing information about a plurality of first parties in a database;

searching, by any second party, for a service offered by one of the plurality of first parties;

accessing, by a second party, the information about the plurality of first parties;

offering a job to one of the first parties by the second party;

performing, by the one of the first parties, the job for the second party;

inputting data regarding the job performed by the one of the first parties into the database by the second party; and

assigning a rating to the one of the first parties who performed the job based upon the inputted data regarding the job and data about the second party for whom the job was performed.

2. The method of claim 1, further comprising:

accessing the information about the plurality of first parties through the Internet.

3. The method of claim 1, further comprising:

displaying a rating for each of the plurality of first parties accessed by the second party.

4. The method of claim 1, further comprising:

calculating the rating assigned to the one of the first parties by determining a monetary amount that the second party would have been willing to pay for the job performed by the first party, had the second party, at the time the fee was negotiated, had the benefit of hindsight and knowledge of the exact nature and quality of the job that would be performed.

5. The method of claim 4, wherein the monetary amount that the second party would have been willing to pay for the job performed is a maximum monetary amount.

6. The method of claim 4, wherein the rating assigned to the one of the first parties is provided as a monetary value rating per unit of output.

7. The method of claim 6 wherein the monetary value rating per unit of output is an hourly value rating per hour worked or billed.

8. The method of claim 4, wherein a plurality of ratings are aggregated for first parties across multiple jobs.

9. The method of claim 8, further comprising:

weighting the rating according to factors related to the job performed by the first party for the second party, a job history of the first party, and a job history of the second party, including a history of the second party in providing ratings to any first parties housed in the database.

10. The method of claim 4, wherein the rating given by the second party is given more weight in computing an aggregate rating value applicable to a first party after the second party has given a plurality of earlier ratings to other first parties housed in the database.

11. The method of claim 4, wherein a rating given by the second party is given more weight in computing an aggregate rating value applicable to the first party when past ratings given by the second party to first parties housed in the database were predictive of future ratings received by the first parties.

12. The method of claim 4, wherein an incentive is given to the second party to give ratings that are predictive of ratings received by the first party on future jobs.

13. The method of claim 4, wherein a rating given by a second party more recently is given more weight in computing an aggregate rating value applicable to a first party than a rating given an amount of time in the past.

14. The method of claim 1, wherein the rating assigned by the second party to the one of the first parties who performed the job is a numerical rating.

15. The method of claim 14, further comprising:

weighting the rating according to a job history of the second party, a job history of the first party, a length of the job performed by the first party for the second party and a price of the job paid by the second party to the first party.

16. The method of claim 15, wherein the rating given by the second party is given more weight in computing an aggregate rating value applicable to the first party if the second party has rated an amount of first parties housed in the database.

17. The method of claim 15, wherein the rating given by the second party is given more weight in computing an aggregate rating value applicable to the first party if the second party gives a rating that is predictive of future ratings given to the first party by other parties.

18. The method of claim 17, further comprising:

providing an incentive to the second party to give a rating that is predictive of future ratings given to the first party by other parties.

19. A system, comprising:

an online database housing information regarding a plurality of service providers;

an online interface that allows users to access the online database and contact service providers,

the online interface further having a search tool into which users can enter search criteria, the search tool returning search results that are rated and ranked according to data provided by users who previously obtained services from the service providers in the online database and other data regarding the service providers; and

a feedback input mechanism that allows users of the system to leave feedback regarding the service provider following the completion of a job, the feedback used as part of the data used in calculating a rating and ranking of an individual service provider.

20. The system of claim 19, wherein the rating is a maximum monetary amount per unit of output value that a user would have been willing to pay for the job completed by a service provider, given the benefit of hindsight and knowledge of the exact nature and quality of the work performed.

21. The system of claim 19, further comprising:

a weighting scheme that varies a weighting value of the rating given by a user in computing an aggregate rating of a service provider based upon aspects of the job completed by the service provider to which the rating relates.

22. The system of claim 19, further comprising:

a weighting scheme that varies a weighting value of the rating given by a user in computing an aggregate rating of a service provider based upon an accuracy assessment of previous ratings provided by the user.

23. The system of claim 19, wherein the users are given an incentive to provide ratings that are predictive of the future ratings given to a service provider.

24. A method of providing and rating services, comprising:

means for housing data regarding a plurality of service providers;

means for allowing a plurality service buyers to access and search the data regarding the plurality of service providers;

means for returning relevant search results to the plurality of service buyers;

means for communicating a job offer from a service buyer to a service provider;

means for a service buyer to accept and perform a job for the service buyer;

means for the service buyer to leave feedback data regarding a job performed by the service provider;

means for aggregating and weighting the feedback provided by the service buyer; and

means for calculating aggregate scores applicable to the service provider that take account feedback.

25. The method of providing and rating services of claim 24, further comprising:

means for providing the rating in the form of a monetary value per unit of output.

26. The method of providing and rating services of claim 24, further comprising:

means for determining if the feedback left by the service buyer is predictive of feedback to be given to the service provider by other service buyers in the future

means for determining the qualitative and quantitative nature of such predictive value through statistical techniques; and

means for providing an incentive to the service buyer to leave feedback to the service provider that is predictive of feedback to be given to that service provider by other service buyers in the future.