Satisfaction metrics and methods of implementation

• US 20070192163A1
• Filed: 02/14/2006
• Published: 08/16/2007
• Est. Priority Date: 02/14/2006
• Status: Active Grant

• Current Assignee: Tony Barr
• Original Assignee: Tony Barr
• Inventors: Barr, Tony
• Granted Patent: US 8,380,560 B2
• Time in Patent Office: Days
• US Class Current: 705/7.32
• CPC Class Codes: G06F 3/048 Interaction techniques based on graphical user interfaces [GUI]
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls

Abstract

The subject invention relates generally to satisfaction metrics, their methods of administration, and computer programmable products loaded with the satisfaction metrics. The satisfaction metrics of the subject invention allow the participant to assess his or her satisfaction with general and specific attributes of any organization and to assign a relative value to the attribute relative to the other attributes. A weighted satisfaction score can be computed from the relative values and raw satisfaction scores of the general and specific attributes.

Claims