Customer selected coalition systems and methods

• US 20070198338A1
• Filed: 02/21/2006
• Published: 08/23/2007
• Est. Priority Date: 02/21/2006
• Status: Abandoned Application

• Current Assignee: First Data Corporation (Fiserv Incorporated)
• Original Assignee: First Data Corporation (Fiserv Incorporated)
• Inventors: Heywood, Chaun
• Application Number:
  US11/358,978
• Publication Number:
  US 20070198338A1
• Time in Patent Office: Days
• US Class Current: 705/14.27
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user

Abstract

An electronic system for processing a redemption of loyalty points from a coalition of merchants. The system may include a database to store loyalty point information about a loyalty account associated with an account holder. The loyalty point information may include the amounts of loyalty points accumulated with each of the merchants in the coalition. The system may also include a processor and memory to execute a computer readable program to calculate a number of loyalty points to redeem from each of the merchants when the account holder makes the redemption. The system may further include a communications output for sending electronic messages to one or more of the merchants requesting redemption amounts based on the calculated number of loyalty points redeemed from each of the merchants.

Claims

1. An electronic system for processing a redemption of loyalty points from a coalition of merchants, the system comprising:

a database to store loyalty point information about a loyalty account associated with an account holder, wherein the loyalty point information comprises the amounts of loyalty points accumulated with each of the merchants in the coalition;

a processor and memory to execute a computer readable program to calculate a number of loyalty points to redeem from each of the merchants when the account holder makes the redemption; and

a communications output for sending electronic messages to one or more of the merchants requesting redemption amounts based on the calculated number of loyalty points redeemed from each of the merchants, and

wherein the computer readable program comprises;

instructions to determine a total number of loyalty points accumulated in the loyalty account;

instructions to determine a fraction of the total accumulated loyalty points accumulated with each of the merchants; and

instructions to determine the loyalty points redeemed from each of the merchants based on a product of;

(1) the number of loyalty points being redeemed, and (2) the fraction of the total accumulated loyalty points held by the merchant.

2. The system of claim 1, wherein the merchants do not purchase the loyalty points before the account holder makes a redemption.

3. The system of claim 1, wherein the account holder accumulates loyalty points with one of the merchants by purchasing a good or service from the merchant.

4. The system of claim 3, wherein each of the merchants set a number of loyalty points to award for a purchase independently from the other merchants.

5. The system of claim 1, wherein a merchant is not sent a message requesting a redemption when the database has zero accumulated loyalty points associated with the merchant for the loyalty account.

6. The system of claim 1, wherein the processor updates the loyalty point information by subtracting the redeemed loyalty points from the loyalty account.

7. The system of claim 1, wherein the loyalty point information includes dates that the loyalty points were accumulated in the account.

8. The system of claim 7, wherein the processor updates the loyalty point information by subtracting expired loyalty points from the loyalty account.

9. An electronic system that performs a loyalty point redemption from a loyalty account affiliated with a coalition of merchants, the system comprising:

a communications input for receiving a loyalty point redemption request from a redeeming merchant in the coalition;

a database that stores loyalty point information about the loyalty account, wherein the loyalty point information comprises a total amount of loyalty points accumulated in the account, and the amounts of loyalty points accumulated with each of the merchants in the coalition;

a processor and memory to execute a computer readable program to calculate a number of loyalty to redeem from each of the merchants to complete the loyalty point redemption; and

a communications output to send electronic messages requesting a redemption amount from one or more of the merchants based on the calculated number of loyalty points redeemed, and

wherein the computer readable program comprises;

instructions to subtract the number of loyalty points being redeemed from the number of accumulated loyalty points associated with the redeeming merchant, wherein if the number of number of loyalty points being redeemed is less than the amount of loyalty points accumulated with the redeeming merchant, then all the loyalty points are redeemed from the redeeming merchant, and wherein if the number of number of loyalty points being redeemed exceeds the amount of loyalty points accumulated with the redeeming merchant, then the excess points are redeemed from the other merchants in the coalition in proportion to the amounts of loyalty points that have been accumulated with each of the other merchants.

10. The system of claim 9, wherein the merchants do not purchase the loyalty points before the redemption is made.

11. The system of claim 9, wherein the communications input is adapted to receive merchant messages that include an additional amount of loyalty points from a specified merchant to be added to the loyalty account.

12. The system of claim 11, wherein the loyalty point information is updated in the database by adding the additional amount of loyalty points to the amount of loyalty points accumulated with the specified merchant.

13. A method of redeeming loyalty points from a coalition of sellers, the method comprising:

accumulating the loyalty points from one or more of the sellers in the coalition;

redeeming at least a portion of the loyalty points to pay for at least part of a transaction with one of the sellers, wherein each of the sellers contributes a percentage of a redemption value for the redeemed loyalty points based on a percentage of the loyalty points accumulated with each of the sellers.

14. The method of claim 13, wherein the transaction with one of the sellers comprises purchasing a good or a service from the seller.

15. The method of claim 13, wherein the sellers do not contribute the percentage of the redemption value for the loyalty points before the loyalty points are redeemed.

16. The method of claim 13, wherein the loyalty points are accumulated with one of the sellers by purchasing a good or service from the seller.

17. The method of claim 16, wherein the loyalty points accumulated with the purchase of the good or service have a value ranging from 1% to 2% of a purchase price for the good or service.

18. The method of claim 16, wherein the loyalty points accumulated with the purchase of a good or service have a value set by each of the sellers in the coalition.

19. The method of claim 18, wherein the loyalty points accumulated with the purchase of the good or service from a first seller has a value of 1% of a purchase price of the good or service, and the loyalty points accumulated with the purchase of the good or service from a second seller has a value of 3% of the purchase price.

20. The method of claim 13, wherein each of the redeemed loyalty points has an equal redemption value.

21. The method of claim 13, wherein no loyalty points have been accumulated with one or more of the sellers.

22. The method of claim 21, wherein the sellers having no accumulated loyalty points contribute nothing to the redemption value for the redeemed loyalty points.

23. The method of claim 13, wherein the sellers in the coalition are selected by a person who does the redemption of the loyalty points.

24. The method of claim 13, wherein the portion of the loyalty points being redeemed has to exceed a threshold number of loyalty points.

25. The method of claim 13, wherein the accumulated loyalty points can expire if they are not redeemed within a predefined period of time.

26. The method of claim 25, wherein the predefined period of time is one year from a date the points were awarded.

27. A method for redeeming loyalty points from a coalition of sellers, the method comprising:

accumulating the loyalty points from sellers in the coalition;

redeeming at least a portion of the loyalty points to pay for at least part of a transaction, wherein the redemption includes first redeeming all the loyalty points accumulated with the seller participating in the transaction, and then redeeming any additional loyalty points from the other sellers in the coalition, wherein each of the other sellers contribute a percentage of the additional loyalty points based on a percentage of the loyalty points that have been accumulated with each of the other sellers.

28. The method of claim 27, wherein the sellers do not reserve money for the accumulated loyalty points until the points are redeemed.

29. The method of claim 27, wherein the loyalty points are accumulated with one of the sellers by purchasing a good or service from the seller.

30. The method of claim 29, wherein the loyalty points accumulated with the purchase of the good or service is proportional to a value of the good or service.

31. The method of claim 29, wherein each of the sellers can independently set the number of loyalty points awarded for the purchase.