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Date and time dimensions for contact center reporting in arbitrary international time zones

  • US 20070201311A1
  • Filed: 02/24/2006
  • Published: 08/30/2007
  • Est. Priority Date: 02/24/2006
  • Status: Active Grant
First Claim
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1. A computer readable medium, comprising:

  • a date time zone dimension structure comprising a date key and a time zone key, the date key identifying a selected point in time relative to a selected temporal origin and the time zone key identifying one of a plurality of possible time zones, and at least one attribute, the at least one attribute describing time information for a selected date and time zone key pair.

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