Method and system for providing a camp-on service for a network service

• US 20070201657A1
• Filed: 02/09/2006
• Published: 08/30/2007
• Est. Priority Date: 02/09/2006
• Status: Active Grant

• Current Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Original Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Inventors: Patel, Labhesh, Shaffer, Shmuel, Caballero-McCann, Denise
• Granted Patent: US 8,280,961 B2
• Time in Patent Office: Days
• US Class Current: 379/201.10
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server

Abstract

A method for providing a camp-on service for a network service includes detecting a request from a user for access to a network service and detecting that the network service is unavailable. The method includes subscribing the user to a camp-on service for the network service. The method includes detecting that the network service is available and notifying the user that the network service is available.

Claims

1. A method for providing a camp-on service for a network service, comprising:

detecting a request from a user for access to a network service;

detecting that the network service is unavailable;

subscribing the user to a camp-on service for the network service;

detecting that the network service is available; and

notifying the user that the network service is available.

2. The method of claim 1:

wherein;

detecting that the network service is unavailable comprises monitoring the network service to detect the network service unavailability; and

detecting a request from a user for access to a network service comprises intercepting the request; and

further comprising notifying the user that the network service is unavailable.

3. The method of claim 1, wherein subscribing the user to a camp-on service comprises receiving a request from the user to be subscribed to the camp-on service.

4. The method of claim 1, wherein subscribing the user to a camp-on service comprises receiving a request from the user for access to a network service after detecting that the network service is unavailable.

5. The method of claim 1, wherein:

detecting that the network service is unavailable comprises detecting that the request from the user for access to a network service was not granted; and

subscribing the user to a camp-on service comprises automatically subscribing the user to the camp-on service in response to detecting that the request from the user for access to a network service was not granted.

6. The method of claim 1:

further comprising determining a location of the user using presence information; and

wherein notifying the user that the network service is available comprises notifying the user based on the presence information.

7. The method of claim 1, wherein notifying the user that the network service is available comprises notifying the user that the network service is available via phone notification.

8. The method of claim 1, wherein notifying the user that the network service is available comprises notifying the user that the network service is available via e-mail notification.

9. The method of claim 1, wherein notifying the user that the network service is available comprises notifying the user that the network service is available via short message service (SMS) notification.

10. The method of claim 1, wherein notifying the user that the network service is available comprises notifying the user that the network service is available via instant messaging (IM) notification.

11. A system for providing a camp-on service for a network service, comprising:

an interface operable to detect a request from a user for access to a network service; and

a processor coupled to the interface and operable to;

detect that the network service is unavailable;

subscribe the user to a camp-on service for the network service;

detect that the network service is available; and

notify the user that the network service is available.

12. The system of claim 11, wherein:

the processor operable to detect that the network service is unavailable comprises a processor operable to monitor the network service to detect the network service unavailability;

the interface operable to detect a request from a user for access to a network service comprises an interface operable to intercept the request; and

the processor is further operable to notify the user that the network service is unavailable.

13. The system of claim 11, wherein the processor operable to subscribe the user to a camp-on service comprises a processor operable to receive a request from the user to be subscribed to the camp-on service.

14. The system of claim 11, wherein the processor operable to subscribe the user to a camp-on service comprises a processor operable to receive a request from the user for access to a network service after detecting that the network service is unavailable.

15. The system of claim 11, wherein the processor operable to:

detect that the network service is unavailable comprises a processor operable to detect that the request from the user for access to a network service was not granted; and

subscribe the user to a camp-on service comprises a processor operable to automatically subscribe the user to the camp-on service in response to the processor detecting that the request from the user for access to a network service was not granted.

16. The system of claim 11:

wherein the processor is further operable to determine a location of the user using presence information; and

wherein the processor operable to notify the user that the network service is available comprises a processor operable to notify the user based on the presence information.

17. The system of claim 11, wherein the processor operable to notify the user that the network service is available comprises a processor operable to notify the user that the network service is available via phone notification.

18. The system of claim 11, wherein the processor operable to notify the user that the network service is available comprises a processor operable to notify the user that the network service is available via e-mail notification.

19. The system of claim 11, wherein the processor operable to notify the user that the network service is available comprises a processor operable to notify the user that the network service is available via short message service (SMS) notification.

20. The system of claim 11, wherein the processor operable to notify the user that the network service is available comprises a processor operable to notify the user that the network service is available via instant messaging (IM) notification.

21. Logic embodied in a computer readable medium, the computer readable medium comprising code operable to:

detect a request from a user for access to a network service;

detect that the network service is unavailable;

subscribe the user to a camp-on service for the network service;

detect that the network service is available; and

notify the user that the network service is available.

22. The medium of claim 21:

wherein;

the code operable to detect that the network service is unavailable comprises code operable to monitor the network service to detect the network service unavailability; and

the code operable to detect a request from a user for access to a network service comprises code operable to intercept the request; and

further comprising code operable to notify the user that the network service is unavailable.

23. The medium of claim 21, wherein the code operable to subscribe the user to a camp-on service comprises code operable to receive a request from the user to be subscribed to the camp-on service.

24. The medium of claim 21, wherein the code operable to subscribe the user to a camp-on service comprises code operable to receive a request from the user for access to a network service after detecting that the network service is unavailable.

25. The medium of claim 21, wherein the code operable to:

detect that the network service is unavailable comprises code operable to detect that the request from the user for access to a network service was not granted; and

subscribe the user to a camp-on service comprises code operable to automatically subscribe the user to the camp-on service in response to detecting that the request from the user for access to a network service was not granted.

26. The medium of claim 21:

further comprising code operable to determine a location of the user using presence information; and

wherein the code operable to notify the user that the network service is available comprises code operable to notify the user based on the presence information.

27. The medium of claim 21, wherein the code operable to notify the user that the network service is available comprises code operable to notify the user that the network service is available via phone notification.

28. The medium of claim 21, wherein the code operable to notify the user that the network service is available comprises code operable to notify the user that the network service is available via e-mail notification.

29. The medium of claim 21, wherein the code operable to notify the user that the network service is available comprises code operable to notify the user that the network service is available via short message service (SMS) notification.

30. The medium of claim 21, wherein the code operable to notify the user that the network service is available comprises code operable to notify the user that the network service is available via instant messaging (IM) notification.

31. A system for providing a camp-on service for a network service, comprising:

means for detecting a request from a user for access to a network service;

means for detecting that the network service is unavailable;

means for subscribing the user to a camp-on service for the network service;

means for detecting that the network service is available; and

means for notifying the user that the network service is available.