System and method for managing files on a file server using embedded metadata and a search engine
First Claim
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1. A file storage system comprising:
- a plurality of files;
means for receiving requests for selected ones of said files, said request comprising;
list of attribute/value pairs of said selected files; and
means for retrieving requested files by parsing said attributes associated with said request.
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Abstract
There is disclosed a system and method for storing metadata information in files. When each file is stored in a file server an index of the stored metadata is also stored such that when a query is subsequently presented to the file server, the query is used by a search engine to identify and retrieve the desired file. In one embodiment, the files are audio messages for use in an Interactive Voice Response (IVR) system and the audio messages are stored on a audio file server.
42 Citations
24 Claims
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1. A file storage system comprising:
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a plurality of files;
means for receiving requests for selected ones of said files, said request comprising;
list of attribute/value pairs of said selected files; and
means for retrieving requested files by parsing said attributes associated with said request. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A voice file audio file server comprising:
a system for selecting a voice file from among a plurality of voice files, said system operative to parse attributes of said voice file associated with requests received for said voice file. - View Dependent Claims (9, 10, 11)
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12. A web based IVR system comprising:
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an application server for providing control for various applications that are available to users;
a voice browser interposed between said application server and said users, said voice browser operable for interfacing audio commands to/from said user and said application server and wherein certain of said commands from said application server contain requests identifying audio messages to be delivered to said user; and
a audio file server for receiving requests for audio files under control of said voice browser, said audio file server operable for retrieving a requested existing audio file for delivery to said user, wherein said retrieved audio file is identified by attributes associated with said requested file. - View Dependent Claims (13, 14, 15, 16)
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17. A method for retrieving files from a file server, said method comprising:
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sending a file request to said file server, said file containing metadata pertaining to a file to be retrieved from said file server; and
resolving the storage location of said specifically desired file by said file server, based on said metadata contained in said file request. - View Dependent Claims (18, 19, 20)
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21. A audio file server comprising:
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memory for storing therein files containing audio messages, said messages selectable under control of identification requests; and
a searchable index linking metadata contained in said identification requests with metadata contained in specific ones of said audio message files. - View Dependent Claims (22, 23, 24)
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Specification