Personalized call setup media exchange in packet and circuit switched networks

• US 20070206577A1
• Filed: 03/01/2006
• Published: 09/06/2007
• Est. Priority Date: 03/01/2006
• Status: Abandoned Application

• Current Assignee: Avago Technologies General IP PTE Limited (Broadcom, Inc.), Velcera Pharmaceuticals, Inc. (Perrigo Company PLC)
• Original Assignee: Avago Technologies General IP PTE Limited (Broadcom, Inc.)
• Inventors: Bennett, James
• Application Number:
  US11/365,451
• Publication Number:
  US 20070206577A1
• Time in Patent Office: Days
• US Class Current: 370/356
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 1/576 associated with a pictorial or graphical representation
• CPC Class Codes: H04M 1/6505 storing speech in digital form
• CPC Class Codes: H04M 1/7243 with interactive means for internal management of messages
• CPC Class Codes: H04M 1/72439 for image or video messaging
• CPC Class Codes: H04M 1/725 Cordless telephones user interfaces specially adapted therefor H04M1/724
• CPC Class Codes: H04M 3/02 Calling substations, e.g. by ringing selective calling H04Q
• CPC Class Codes: H04M 3/42238 in systems with telephone lines with multiple users
• CPC Class Codes: H04M 3/53 Centralised arrangements for recording incoming messages , i.e. mailbox systems
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

A telephony infrastructure, consisting of Internet and public switched telephone networks, support servers and a plurality of telephony devices, supports personalized pre and post call media exchanges. Prior to detecting a pick-up event, a recipient device and a calling device display tailored announcement media and tailored reply media, respectively. Tailoring of announcement media singles out one of a plurality of users of a one receiving device. After the pick-up event, supplemental post-connection media and real-time voice information are exchanged. The announcement, reply, and supplemental post-connection media can be any combination of real-time or pre-defined audio, video, and text. Such media in whole or in part may be exchanged between the devices, retrieved from support servers, and retrieved from local storage. Either device may employ media override capabilities.

Claims

1. A telephone network that processes incoming Internet calls to support a first user and a second user, the telephone network comprising:

an Internet network;

a first receiving telephony device, communicatively coupled to the Internet network, that supports both the first user and the second user;

a second receiving telephony device, communicatively coupled to the Internet network, that supports the first user;

a first calling telephony device, communicatively coupled to the Internet network, that attempts to establish a first Internet call to the first user;

a second calling telephony device, communicatively coupled to the Internet network, that attempts to establish a second Internet call to the second user;

the first receiving telephony device and the second receiving telephony device both respond to the attempt to establish the first Internet call;

the first receiving telephony device responds to the attempt to establish the first Internet call by generating an announcement targeting the first user; and

the first receiving telephony device responds to the attempt to establish the second Internet call by generating an announcement targeting the second user.

2. The telephone network of claim 1 further comprising:

a public switched telephone network;

a third calling telephony device that attempts to establish a voice call to the first user via the public switched telephone network;

the third calling telephony device identifying the first user as part of the attempt to establish the voice call; and

the first receiving telephony device and the second receiving telephony device both respond to the attempt by playing an announcement targeting the first user.

3. The telephone network of claim 1, further comprising storage that contains both an identifier corresponding to the first user and an association of the identifier with the first receiving telephony device and the second receiving telephony device.

4. The telephone network of claim 1, wherein the first receiving telephony device comprises storage that contains an association of the first user with the first receiving telephony device.

5. The telephone network of claim 1, wherein the first calling telephony device comprises storage that contains an association of the first user with the first receiving device.

6. The telephone network of claim 1, further comprising a server, communicatively coupled to the Internet that contains an association of the first user with the first receiving device.

7. The telephone network of claim 6, wherein the server comprises a tracking database.

8. The telephone network of claim 1, wherein the announcement targeting the first user by the first receiving telephony device comprises an audible pick-up request that identifies the first user.

9. The telephone network of claim 1, wherein the attempt to establish the first Internet call to the first user by the first calling telephony device is initiated by a third user and the announcement further identifies the third user.

10. A telephone network that supports calls to both a first user and a second user and from a third user, the telephone network comprising:

an Internet network;

a receiving telephony device, communicatively coupled to the Internet network, that supports the first user and the second user;

a calling telephony device, supporting the third user, that attempts to establish a first call for the third user to the first user via the Internet network; and

the receiving telephony device responds to the attempt to establish the first call by producing a first tailored announcement that targets the first user.

11. The telephone network of claim 10, wherein:

the calling telephony device attempts to establish a second call for the third user to the second user; and

the receiving telephony device responds to the attempt to establish the second call by producing a second tailored announcement that targets the second user.

12. The telephone network of claim 11, further comprising a public switched telephone network, and the attempt to establish the second call by the calling telephony device occurs via a public switched telephone network.

13. The telephone network of claim 10, wherein the first tailored announcement produced by the receiving telephony device comprising an audible announcement that identifies the first user.

14. The telephone network of claim 10, wherein the first tailored announcement targeting the first user by the receiving telephony device comprises a visual image announcement.

15. The telephone network of claim 10, wherein the first tailored announcement targeting the first user by the first receiving telephony device comprises a video announcement.

16. Telephony circuitry, used in a receiving telephony device that is shared by a plurality of users, that receives a call setup request via Internet from a calling telephony device, the telephony circuitry comprising:

an Internet interface circuit that receives the call setup request from the calling telephony device;

a user interface circuit;

processing circuitry communicatively coupled to both the Internet interface and the user interface circuit;

the Internet interface circuit delivers the call setup signal to the processing circuitry;

the processing circuitry uses at least a portion of the call setup signal to identify one of the plurality of users; and

the processing circuitry delivers a tailored announcement that targets the identified one of the plurality of users to the user interface circuit.

17. The telephony circuitry of claim 16, further comprising a media interface circuit, wherein the processing circuit retrieves at least a portion of the tailored announcement via the media interface circuit.

18. The telephony circuitry of claim 17, wherein the media interface circuit comprises a storage interface circuit.

19. The telephony circuitry of claim 17, wherein the media interface circuit comprises a media capture interface circuit.

20. The telephony circuitry of claim 18, wherein the storage interface circuit provides access to a database containing preset announcement media.