System and method of providing multimedia communication services

• US 20070206753A1
• Filed: 03/06/2006
• Published: 09/06/2007
• Est. Priority Date: 03/06/2006
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: SBC Knowledge Ventures LP (AT&T, Inc.)
• Inventors: Gorti, Sreenivasa, Chang, Hisao, Arellano, Javier, Frew, Steven, Hoang, Bach
• Granted Patent: US 7,873,029 B2
• Time in Patent Office: Days
• US Class Current: 379/201.10
• CPC Class Codes: H04L 65/1016 IP multimedia subsystem [IMS]
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1076 Screening of IP real time communications, e.g. spam over Internet telephony [SPIT]
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

A system and method of providing multimedia communication services is disclosed. In a particular embodiment, the method includes receiving contextual information including a subscriber identification associated with a wireline communication device at an intelligent service switch (ISS) of an integrated wireline-wireless (IWW) network from a network edge device, where the network edge device has detected a service request at the wireline communication device. The method also includes determining at least one multimedia communication service based on the contextual information and at least one service filter associated with the subscriber identification.

Claims

1. A method of providing multimedia communication services, the method comprising:

receiving contextual information including a subscriber identification associated with a wireline communication device at an intelligent service switch (ISS) of an integrated wireline-wireless (IWW) network from a network edge device, wherein the network edge device has detected a service request at the wireline communication device; and

determining at least one multimedia communication service based on the contextual information and based on at least one service filter associated with the subscriber identification.

2. The method of claim 1, wherein:

the at least one service filter includes an origination filter that relates a code to the at least one multimedia communication service; and

the contextual information includes the code.

3. The method of claim 2, wherein the code is dialed at the wireline communication device, spoken at the wireline communication device, or any combination thereof.

4. The method of claim 1, wherein the contextual information includes a time of the service request, a range of times of the service request, a day of the service request, a range of days of the service request, a date of the service request, a range of dates of the service request, a location of the wireline communication device, a type of wireline communication device, or any combination thereof.

5. The method of claim 4, wherein the at least one service filter includes an origination filter that relates at least a portion of the contextual information to the at least one multimedia communication service.

6. The method of claim 1, wherein the at least one multimedia communication service includes a voice information system that prompts the wireline communication device to submit a voice information service request.

7. The method of claim 6, wherein the voice information system provides audio entertainment content, news content, weather content, traffic content, securities market content, sports content, financial content, local business location content, local event schedule content, network address book content, calendar content, appointment content, map content, call log content, or any combination thereof, in response to the voice information service request.

8. The method of claim 6, wherein the voice information system is coupled to a speech audio services platform and the voice information service request includes a spoken request.

9. The method of claim 8, wherein the voice information service request includes a request to review contact information of at least one network address book associated with the subscriber identification.

10. The method of claim 9, further comprising connecting the wireline communication device with a destination communication device associated with a contact in the network address book, wherein the voice information system receives a command from the wireline communication device to connect with a telephone number of the contact.

11. The method of claim 9, wherein the voice information service request includes a request to review contact information of at least one network call log associated with the subscriber identification.

12. The method of claim 11, further comprising connecting the wireline communication device with a communication device associated with a contact in the network call log, wherein the voice information system receives a command from the wireline communication device to connect with a telephone number of the contact.

13. The method of claim 8, wherein the intelligent service switch connects the wireline communication device with the voice information system when no origination filter is associated with the wireline communication device.

14. The method of claim 1, further comprising receiving a destination telephone number from the wireline communication device.

15. The method of claim 14, wherein the voice information system prompts the wireline communication device to submit the destination telephone number by producing a continuous dial tone, reducing a dial tone, interrupting a dial tone, providing a voice-dial prompt, producing a verbal prompt, or any combination thereof.

16. The method of claim 14, wherein the at least one multimedia communication service is determined based on a terminating filter and includes providing a caller-specific ring tone at a destination device associated with the destination telephone number.

17. The method of claim 14, wherein the at least one multimedia communication service is determined based on a terminating filter and includes connecting the wireline communication device with a call-screen service associated with the destination telephone number.

18. The method of claim 1, wherein the service request includes an off-hook indication of the wireline communication device.

19. The method of claim 1, further comprising:

receiving contextual information including the subscriber identification and a type of a wireless device at the ISS from the network edge device;

determining at least one multimedia communication service based on the type of the wireless communication device and the at least one service filter; and

routing content of the at least one multimedia communication service to the wireless communication device.

20. The method of claim 19, wherein the network edge device has detected a service request at the wireless communication device.

21. A method of providing multimedia communication services, the method comprising:

detecting a service request of a wireline communication device;

determining contextual information related to the service request, wherein the contextual information includes a subscriber identification associated with the wireline communication device; and

transmitting the contextual information to an intelligent service switch, wherein the intelligent service switch determines at least one multimedia communication service based on the contextual information and based on at least one service filter associated with the subscriber identification.

22. The method of claim 21, further comprising obtaining at least a portion of the contextual information from caller identification information associated with the wireline communication device.

23. The method of claim 21, further comprising:

receiving content of the at least one multimedia communication service via the intelligent service switch; and

transmitting the content to the wireline communication device.

24. A system to provide multimedia communication services, the system comprising:

an intelligent service switch configured to receive contextual information related to a wireline communication device from a network edge device of an integrated wireline-wireless (IWW) network, wherein the network edge device includes an interface to detect a service request at the wireline communication device;

wherein the contextual information includes a subscriber identification associated with the wireline communication device; and

wherein the intelligent service switch includes at least one service filter associated with the subscriber identification and is configured to determine at least one multimedia communication service based on the contextual information and based on the at least one service filter.

25. The system of claim 24, wherein the intelligent service switch is configured to access at least one service filter table associated with the at least one service filter and wherein the at least one service filter table includes at least one service filter value associated with the subscriber identification.

26. The system of claim 25, wherein the at least one service filter table is stored in an external data store coupled to the intelligent service switch.

27. The system of claim 24, wherein the wireline communication device is a plain old telephone service (POTS) telephone that communicates with the intelligent service switch via an adaptor device that receives signals from the POTS telephone and converts the signals to commands suited for communication to the IWW network.

28. A system to provide multimedia communication services, the system comprising:

a network edge device of an integrated wireline-wireless (IWW) network, the network edge device configured to detect a service request from a wireline communication device coupled to the IWW network;

wherein the network edge device is configured to determine contextual information related to the wireline communication device, wherein the contextual information includes a subscriber identification associated with the wireline communication device; and

wherein the network edge device is configured to transmit the contextual information to an intelligent service switch, the intelligent service switch determining at least one multimedia communication service based on the contextual information and based on at least one service filter associated with the subscriber identification.

29. The system of claim 28, wherein the network edge device includes a data store and is configured to retrieve the subscriber identification from the data store.

30. The system of claim 28, wherein the network edge device is coupled to an external data store and is configured to retrieve the subscriber identification from the external data store.

31. A computer program embedded in a computer-readable medium, the computer program comprising:

instructions to detect a service request from a communication device coupled to an integrated wireline-wireless (IWW) network;

instructions to determine contextual information related to the communication device, wherein the contextual information includes a subscriber identification associated with the communication device and a type of the communication device; and

instructions to transmit the contextual information to an intelligent service switch, the intelligent service switch determining at least one multimedia communication service based on the contextual information and based on at least one service filter associated with the subscriber identification.

32. The computer program of claim 31, wherein the communication device is a wireline or wireless device.

33. A computer program embedded in a computer-readable medium, the computer program comprising:

instructions to communicate with a network edge device of an integrated wireline-wireless (IWW) network to receive contextual information related to a communication device, wherein the network edge device has detected a service request at the communication device;

wherein the contextual information includes a subscriber identification associated with the communication device and a type of the communication device; and

instructions to determine at least one multimedia communication service based on the contextual information and based on the at least one service filter.

34. The method of claim 33, wherein the at least one service filter includes at least one service filter table, and wherein a plurality of service filter values within the at least one service filter table is selectable by a user at a web interface.

35. The method of claim 34, wherein the plurality of service filter values includes the subscriber identification, a destination telephone number, a service code, a mid-call service request, a type of communication device, a calendar date, a day of a week, a time of a day, a location of the communication device, or any combination thereof.