SYSTEMS, SOFTWARE, AND METHODS FOR COMMUNICATION-BASED BUSINESS PROCESS MESSAGING
First Claim
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1. A computerized system comprising:
- at least one shell to maintain information;
at least one request related to the information;
at least one response related to the at least one request;
a workflow paradigm to govern the requests and the responses.
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Abstract
A computerized system is described. The systems and methods of example embodiments include one or more shells for maintaining information, and one or more requests and responses related to the information to be maintained. A workflow paradigm may govern the acquisition and/or management of information through the requests and responses.
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Citations
33 Claims
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1. A computerized system comprising:
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at least one shell to maintain information;
at least one request related to the information;
at least one response related to the at least one request;
a workflow paradigm to govern the requests and the responses. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A communication system comprising:
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preference data related to at least one user;
a receive module to receive a communication for a first user in a first format; and
a transmit module to communicate the communication to the first user in a second format defined by the preference data. - View Dependent Claims (13, 14, 15)
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16. A method comprising:
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storing one or more preferences;
receiving a message in a first format;
checking the message for conformance with rules;
translating the message into a second format based on the preferences; and
communicating the message to a user in the second format. - View Dependent Claims (17, 18, 19, 20, 21)
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22. A communication system comprising:
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a plurality communications modules operable to receive incoming communications and transmit outgoing communications;
a communications manager operable to manage and format the incoming communications and the outgoing communications; and
a platform independent user interface operable to present the user with the incoming communications and to allow the user to initiate outgoing communications. - View Dependent Claims (23, 24, 25)
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26. An article including a machine-accessible medium having associated information, wherein the information results in a machine performing a method comprising:
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receiving incoming communications having business information data;
managing and formatting the incoming communications;
presenting the user with the incoming communications;
allowing the user to initiate outgoing communications having additional business information data using one or more interfaces;
managing and formatting the outgoing communications; and
transmitting the outgoing communications. - View Dependent Claims (27, 28, 29, 30, 31, 32, 33)
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Specification