Telephony based publishing, search, alerts & notifications, collaboration, and commerce methods

• US 20070208688A1
• Filed: 02/07/2007
• Published: 09/06/2007
• Est. Priority Date: 02/08/2006
• Status: Abandoned Application

• Current Assignee: Fonemine
• Original Assignee: Fonemine
• Inventors: Nanja, Sekaran, Bandhole, Jagadish, Lakshman, T.K.
• Application Number:
  US11/703,894
• Publication Number:
  US 20070208688A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

Systems, apparatus and methods are described that provide data services including publication and viewing of personal and business content on phone devices via phone networks. The invention provides systems, methods, tools and delivery systems useful in the publication, sharing, viewing, searching, communication, transmission, alerting, notification & feedback, collaboration and commerce on telephone networks.—Subscribers may publish content specifically targeted for phones and view such content on existing phone devices, on phone networks. Subscribers may search for relevant content on phone devices and may send/receive alerts that can be tied to their search operations. Subscribers may also create, join, participate in communities via their phone devices as well as, view, and update content designed specifically for such phone communities. Commerce can also be initiated and automated end-to-end via Fonemine services, protocols, and abstractions that are described in this invention. The systems, methods and apparatus for such data services can be optimized for use in mobile devices and may be accessed using existing telephones and telephone networks.

Claims

1. A method of providing access to services and content on a mobile device, the method comprising:

receiving a content request from an agent on the mobile device;

receiving information associated with said mobile device;

forwarding the request to a service or content source;

receiving content from said service or content source;

formatting said content in a format customized for said mobile device wherein said format facilitates communication having a voice component, a text messaging component and a data component; and

transmitting said formatted content to said mobile device.

2. The method as recited in claim 1 further comprising:

checking access restrictions of said requested content.

3. The method as recited in claim 1 wherein said content is subject to access on a subscription basis.

4. The method as recited in claim 3 wherein said subscription allows a predetermined number of accesses within a given period.

5. The method as recited in claim 3 wherein a user is charged for accesses in excess of a predetermined number of accesses within a given period.

6. The method as recited in claim 1 wherein said content owned by service provider providing access to content on a mobile device.

7. The method as recited in claim 1 wherein said content is formatted in a multimodal format.

8. A method of handling search requests from a mobile device, the method comprising:

receiving a search request from a mobile device;

checking the search request against subscriber information;

dispatching the search request to a device for performing the search request;

receiving the results of the search request;

filtering the search results based on a location;

ranking the search results by relevance;

formatting the search results for the mobile device; and

transmitting the formatted search results to the mobile device.

9. The method as recited in claim 8 further comprising:

filtering the search results for access control;

10. The method as recited in claim 8 further comprising:

identifying categories within said search request; and

indexing the search results based on said categories.

11. The method as recited in claim 8 further comprising:

receiving information to be used for the brokering of a transaction.

12. The method as recited in claim 8 further comprising:

authenticating a user to simplify search requests for paid content.

13. The method as recited in claim 8 wherein the search results are ranked by monetization metrics.

14. The method as recited in claim 8 wherein said results are formatted based the display of said mobile device.

15. The method as recited in claim 8 wherein said search results are reduced in quantity for display on said mobile device.

16. The method as recited in claim 8 wherein said results are formatted based the input mechanisms of said mobile device.

17. The method as recited in claim 8 wherein said search request is stored to be repeated on a regular basis.

18. The method as recited in claim 8 wherein said search is scheduled to occur at a specific time or upon the occurrence of an event.

19. The method as recited in claim 8 wherein said search request comprises specific content sources to be searched.

20. The method as recited in claim 8 wherein said search request is performed based on user preferences.

21. The method as recited in claim 8 wherein said search is directed based on a history of prior searches.

22. The method as recited in claim 8 wherein said search is received over a protocol from the group consisting of SMS, GPRS, EDGE, EVDO, and 3G.

23. The method as recited in claim 8 wherein the quantity of said search results is based on user preferences.

24. The method as recited in claim 8 wherein said search results are cached on a server providing said search results.

25. The method as recited in claim 8 wherein said search results are cached at a location determined by a user.

26. The method as recited in claim 8 further comprising:

Initiating a call based on said search results.

27. The method as recited in claim 26 wherein said call is initiated between a provider of a product or service and a user.

28. The method as recited in claim 26 wherein said call is initiated between a content provider of content and a user.

29. The method as recited in claim 26 wherein said call is logged.

30. The method as recited in claim 26 wherein said call is mediated by a service provider receiving search requests.

31. The method as recited in claim 8 wherein said search results are saved for future use.

32. A system for delivering time sensitive information, the system comprising:

an alert delivery system for delivering time sensitive information in multimodal format coupled to a plurality of networks, wherein said system stores and applies a plurality of factors in the facilitating the delivering of said time sensitive information;

one or more client devices for receiving time sensitive information communicatively coupled to said alert delivery system, wherein said client devices can modify a plurality of conditions regarding the delivery of time sensitive information; and

one or more devices for subscribing to said information communicatively coupled to said alert delivery system, wherein said one or devices may be client devices.

33. The system of claim 32 wherein said information is delivered based on the presence of a specified user.

34. The system of claim 32 wherein said information is delivered based upon the availability of two or more parties.

35. The system of claim 32 wherein said information is delivered to notify or obtain presence information.

36. The system of claim 32 wherein said information is held for delivery at a desired time.

37. The system of claim 32 wherein said alert delivery system is integrated with a calendar system which enables scheduling and decision making processes for events.

38. The system of claim 32 wherein said alert delivery system facilitates polling of users.

39. The system of claim 32 wherein said alert delivery system aggregates responses and alerts from a plurality of devices to provide results based on a plurality of preset conditions.

40. The system of claim 32 wherein said alert delivery system facilitates communication between a plurality of devices with varying capabilities.

41. The system of claim 40 wherein said plurality of devices comprises:

a computer, a mobile device, and land based telephone.

42. The system of claim 32 wherein said alert delivery system utilizes location based information for triggering events.

43. The system of claim 32 wherein said information is based on time and location.

44. A system of facilitating commerce, the system comprising:

a command processing module for receiving commands from said graphical user interface and passing said commands to an appropriate module coupled to a graphical user interface;

a graphical user interface for receiving commands from a user operating a client on a mobile device coupled to said command processing module;

a search module coupled to said command processing module for performing searches and providing search results of corresponding items or services, wherein multimodal communication between a vendor of said search result item is initiated after selection of said vendor by a user;

a purchase module for facilitating the purchase of an item or service in a multimodal format via said mobile device coupled to said command processing module; and

a promotion modules for providing product information and promotional information based on a plurality of factors coupled to said command processing module.

45. The system of claim 44 wherein said mobile device is used to initiate the purchase of a service.

46. The system of claim 44 wherein said search module returns dynamic content from vendors such as inventory.

47. The system of claim 44 wherein said search module returns ranking information.

48. The system of claim 44 wherein a user is connected to vendor to complete a purchase.

49. The system of claim 44 wherein said promotion module provides information based on session history.

50. The system of claim 44 wherein said promotion modules provides information based on location information received from a mobile device.

51. The system of claim 44 wherein said purchase module initiates a callback from a vendor to facilitate the completion of a purchase.

52. The system of claim 44 wherein said purchase module allows a user to connect to a support service multimodal.

53. The system of claim 44 wherein said promotion module issues alerts about specific products.

54. The system of claim 44 wherein said purchase module generates alerts to indicate that a party should make a call to confirm aspects of a transaction.

55. The system of claim 44 wherein said search module facilitates access to calendar information.

56. The system of claim 44 wherein said search modules facilitates access recorded transaction histories.

57. The system of claim 44 wherein said commerce module provides alerts based on watch lists.

58. A method of facilitating collaboration via mobile devices, the method comprising:

providing a set of criteria for qualifying one or more users in order to join one or more communities;

providing content for each of said one or more communities;

initiating communication between members of a community wherein members of the community are able to perform a plurality of activities with respect to the content within said community.

59. The method as recited in claim 58 wherein said activities comprise contributing content to said one or more communities.

60. The method as recited in claim 58 wherein said users can join and leave said one or more communities via a mobile device.

61. The method as recited in claim 58 wherein interactions with said one or more communities are multimodal.

62. The method as recited in claim 58 wherein said one or more communities are moderated.

63. The method as recited in claim 58 wherein said one or more communities is initiated by one or more peers.

64. The method as recited in claim 58 wherein said content is managed by a community service provider.