Know-How Service System

• US 20070213996A1
• Filed: 04/26/2005
• Published: 09/13/2007
• Est. Priority Date: 04/27/2004
• Status: Abandoned Application

• Current Assignee: Yokogawa Electric Corporation
• Original Assignee: Yokogawa Electric Corporation
• Inventors: Takahashi, Hirofumi, Tomita, Toshiro, Hoshi, Tetsuo, Ogawa, Toshiki, Saito, Yoji, Demachi, Koji
• Application Number:
  US11/587,686
• Publication Number:
  US 20070213996A1
• Time in Patent Office: Days
• US Class Current: 705/51
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: Y02P 90/80 Management or planning

Abstract

A know-how service system capable of handling integrally a life cycle management extended from installment to operation, maintenance, and scrapping of various equipments in a facility such as a plant, a factory, a hospital, a school, a vessel, or the like by utilizing a know-how scattered and held individually via a network, includes a know-how service providing portion, a know-how service utilizing portion, a know-how service applying portion, and a network to which respective portions are connected.

Claims

1. A know-how service system, comprising:

a know-how service providing portion;

a know-how service utilizing portion;

a know-how service applying portion; and

a network to which the know-how service providing portion, the know-how service utilizing portion, and the know-how service applying portion are connected.

2. The know-how service system according to claim 1, wherein the know-how service providing portion includes:

a know-how describing portion which describes a know-how to be provided, in XML; and

a know-how encrypting portion which encrypts the know-how described in XML.

3. The know-how service system according to claim 1,

wherein the know-how service providing portion installs a know-how into an agent to provide the know-how.

4. The know-how service system according to claim 1,

wherein the know-how service providing portion hierarchizes a know-how to be provided, according to a hierarchical structure of the know-how service applying portion.

5. The know-how service system according to claim 1,

wherein the know-how service providing portion makes a predetermined charge according to a hierarchy of a know-how service that the know-how service utilizing portion utilizes.

6. The know-how service system according to claim 1,

wherein an object to which a know-how service is provided is a facility that is built up by equipments supplied from a plurality of vendors.

7. The know-how service system according to claim 6,

wherein the facility is at least one of a plant, a factory, a hospital, a school, and a vessel.

8. The know-how service system according to claim 1,

wherein the know-how service applying portion executes processes as to a know-how service based on a self-diagnosis result.

9. The know-how service system according to claim 1,

wherein the know-how service is a service regarding a life cycle management extended from installment to operation, maintenance, and scrapping of an equipment.