SYSTEM AND METHOD FOR ENHANCED VOICE MAIL
First Claim
1. A method for providing an enhanced voice mail system integrating rich media content from a website;
- comprising;
receiving information associated with an account held by a user on the website, wherein the account information includes an address of a web server hosting the website, an account identifier for the user, and security access information corresponding to the user for use by the enhanced voice mailbox system;
retrieving, upon occurrence of an event, a message associated with the account on the website;
transmitting a notification to the user;
providing a summary of messages stored for the user;
receiving a voice input based selection of a message from the user;
receiving a voice based response to the selected message from the user; and
posting the voice based response to the selected message in the account on the web site associated with the selected message.
3 Assignments
0 Petitions
Accused Products
Abstract
The present invention is directed to methods, systems and apparatuses for an enhanced voice mail system. The enhanced voice mail system provides integrated access to media rich content such as e-mail, voice mail, fax, video clips, or digital still images accessed from a variety of Internet communities. The enhanced voice mail system provides the ability for a subscriber to participate in the community of activities that the Internet provides via a voice mail box while maintaining the anonymity associated with the Internet. This ability includes the retrieval of information from specific web postings and/or messages intended for the member and retrieval of responses to the web postings. In addition, the enhanced voice mail system provides the capability for developing continuation messages which mix (or superimpose) messages from a plurality of users.
54 Citations
34 Claims
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1. A method for providing an enhanced voice mail system integrating rich media content from a website;
- comprising;
receiving information associated with an account held by a user on the website, wherein the account information includes an address of a web server hosting the website, an account identifier for the user, and security access information corresponding to the user for use by the enhanced voice mailbox system;
retrieving, upon occurrence of an event, a message associated with the account on the website;
transmitting a notification to the user;
providing a summary of messages stored for the user;
receiving a voice input based selection of a message from the user;
receiving a voice based response to the selected message from the user; and
posting the voice based response to the selected message in the account on the web site associated with the selected message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
- comprising;
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15. A method for providing a continuation message, comprising:
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(a) receiving a first message from a first user;
(b) receiving a set of recipient user addresses from the first user;
(c) forwarding the continuation message to a second user in the set of recipient user addresses;
(d) receiving a second message from the second user and mixing the second message with the first message, wherein the second message is superimposed with the first message; and
(e) repeating steps (c) and (d) for each user in the set of recipients. - View Dependent Claims (16, 17, 18, 19, 20)
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21. An enhanced voice mailbox system, comprising:
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a messaging module 174;
an answering module 172;
an alerting module 144;
a web aggregator module 162 to retrieve information from web-postings and to note responses to the web-postings from the voice mailbox; and
one or more mail bins 178 for categorizing one or more voice mails received by the voice mail box system. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33)
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34. A computer program product for seamlessly accessing a voice mailbox system through network enabled devices having a computer program logic recorded thereon for controlling at least one processor, the computer program logic comprising:
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computer program code means for hosting speech recognition, text to speech conversion, tone recognition and tone generation;
computer program code means for mixing multiple media onto a single stream, wherein each of said multiple media can be modified by a user accessing the voice mailbox;
computer program code means for encoding and decoding audio and video signals associated with one or more messages in the voice mailbox system;
computer program code means for compressing and de-compressing audio and video signals associated with one or more messages in the voice mailbox system;
computer program code means for extracting pertinent information from a targeted websites;
computer program code means for depositing information requested by a state machine to a specific storage location;
computer program code means for detecting information patterns for actions performed on state based actions;
computer program code means for retrieving information from the storage location and delivering retrieved information to the targeted website based upon specific instructions contained about the information;
computer program code means for generating and receiving messages regarding a status of contents of the storage location; and
computer program code means for making and receiving audio and video calls to one or many parties simultaneously.
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Specification