Using skill level history information

• US 20070218434A1
• Filed: 03/29/2002
• Published: 09/20/2007
• Est. Priority Date: 03/29/2002
• Status: Abandoned Application

• Current Assignee: Siebel Systems Inc. (Oracle Corporation)
• Original Assignee: Siebel Systems Inc. (Oracle Corporation)
• Inventors: Habichler, Juergen, Deighton, Anthony, Lau, Issac, Weng, Yu
• Application Number:
  US10/112,420
• Publication Number:
  US 20070218434A1
• Time in Patent Office: Days
• US Class Current: 434/219
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G09B 7/00 Electrically-operated teaching apparatus or devices working with questions and answers mechanically operated G09B3/00; computing arrangements G06F

Abstract

A method, system, and computer-readable medium for using competency-related information for individuals to provide a variety of benefits is described. In some situations, a history of changes that occur in individuals'"'"' competencies is tracked, such as new competencies that are attained by the individuals and/or changes in skill levels for existing competencies. A variety of additional information related to such competency changes may also be determined and tracked, such as times at which the changes occurred and/or a basis for each of the competency changes. The competency change history information can then be used to more accurately identify individuals of interest and/or to compare such individuals.

Claims

1-51. -51. (canceled)

52. A computer-implemented method for using histories of changes in skill level of users, the method comprising:

repeatedly receiving indications of changes in skill levels of users for one or more identified skills;

in response to each received indication of a change in skill level of a user for an identified skill,

determining a course for the indicated skill level change of the user for the identified skill and whether the user has completed the course;

determining whether to track that skill level change;

supplementing a stored history of skill level changes for the user to include an indication of the indicated skill level change for the identified skill and of the determined course, wherein the supplementing of the stored history of skill level changes for that user is performed only if it is determined to track that skill level change; and

providing one or more indications of skill level changes and one or more corresponding courses from the stored skill level change histories of one or more of the users.

53. The method of claim 52 wherein the determining of whether to track a skill level change of a user for an identified skill is based at least in part on the determined course for that skill level change.

54. The method of claim 52 wherein the determining of whether to track a skill level change of a user for an identified skill includes determining whether the skill level change would result in a new skill level for the identified skill that is a reduction from a current skill level of the user for the identified skill.

55. The method of claim 54 including determining not to track a skill level change when it is determined that the skill level change would result in a new skill level for the identified skill that is a reduction from a current skill level.

56. The method of claim 54 including determining to track a skill level change when it is determined that the skill level change would result in a new skill level for the identified skill that is a reduction from a current skill level if the determined course for the skill level changes is a specified type of course.

57-65. -65. (canceled)

66. A computer-readable storage medium whose contents cause a computing device to track a history of skill level changes for a user by:

repeatedly receive indications of changes in skill levels of users for one or more identified skills;

responsive to each received indication of a change in skill level for an identified skill of a user

determine a course for the indicated skill level change for the identified skill of the user and whether the user completed the course;

determine whether to track the skill level change;

responsive to determining to track the skill level change;

supplement a stored history of skill level changes for the user to include an indication of the indicated skill level change for the identified skill and of the determined course; and

provide one or more indications of skill level changes and one or more corresponding courses from the stored skill level change histories of one or more of the users.

67. The computer-readable storage medium of claim 66 wherein the determining of whether to track a skill level change of a user for an identified skill is based at least in part on the determined course for that skill level change.

68. The computer-readable storage medium of claim 66 further comprising contents that cause the computing device to determine whether to track a skill level change of a user for an identified skill by determining whether the skill level change would result in a new skill level for the identified skill that is a reduction from a current skill level of the user for the identified skill.

69. The computer-readable storage medium of claim 68 further comprising contents that cause the computing device to determine not to track a skill level change when it is determined that the skill level change would result in a new skill level for the identified skill that is a reduction from a current skill level.

70. The computer-readable storage medium of claim 68 further comprising contents that cause the computing device to determine to track a skill level change when it is determined that the skill level change would result in a new skill level for the identified skill that is a reduction from a current skill level if the determined course for the skill level changes is a specified type of course.

71. A computing device for tracking histories of changes in skill levels of users, comprising:

a skill level history component capable of repeatedly receiving indications of changes in skill levels of users for one or more identified skills, and of, in response to each received indication of a change in skill level for an identified skill of a user, determining a course for the indicated skill level change for the identified skill of the user and whether the user completed the course, determining whether to track the skill level change, and in response to determining to track the skill level change, supplementing a stored history of skill level changes for the user to include an indication of the indicated skill level change for the identified skill and of the determined course; and

a skill level information component capable of providing one or more indications of skill level changes and one or more corresponding courses from the stored skill level change histories of one or more of the users.

72. The computing device of claim 71 wherein the determining of whether to track a skill level change of a user for an identified skill is based at least in part on the determined course for that skill level change.

73. The computing device of claim 71 wherein the determining of whether to track a skill level change of a user for an identified skill includes determining whether the skill level change would result in a new skill level for the identified skill that is a reduction from a current skill level of the user for the identified skill.

74. The computing device of claim 73 wherein the skill level history component is further capable of determining not to track a skill level change when it is determined that the skill level change would result in a new skill level for the identified skill that is a reduction from a current skill level.

75. The computing device of claim 73 wherein the skill level history component is further capable of determining to track a skill level change when it is determined that the skill level change would result in a new skill level for the identified skill that is a reduction from a current skill level if the determined course for the skill level changes is a specified type of course.