System and method for making measurements in customer devices across different service provider networks
First Claim
1. A parameter measurement system, for measuring parameters accessible by mobile equipment which communicates over a communication network, the communication network including first and second technology coverage areas provided by respective first and second service providers, the system comprising:
- an agent which includes;
(i) measuring means for measuring predetermined parameters of operation of the mobile equipment and one of the first and second service providers, and for detecting a change of service provider;
(ii) means for changing measurement parameters to make parameter measurements appropriate for a detected change of service provider; and
(iii) a transmitter for transmitting measured parameters over the communication network to the first service provider.
1 Assignment
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Accused Products
Abstract
In a communication network architecture having multiple service providers over different service areas, a home service provider monitors its customer'"'"'s experience as the customer roams between technology coverage areas supported by different service providers. An agent, such as software installed on-board the customer'"'"'s mobile equipment, measures parameters that are related to the service provider and the services it provides, and communicates the measured parameters to the home service provider over the communication network.
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Citations
24 Claims
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1. A parameter measurement system, for measuring parameters accessible by mobile equipment which communicates over a communication network, the communication network including first and second technology coverage areas provided by respective first and second service providers, the system comprising:
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an agent which includes;
(i) measuring means for measuring predetermined parameters of operation of the mobile equipment and one of the first and second service providers, and for detecting a change of service provider;
(ii) means for changing measurement parameters to make parameter measurements appropriate for a detected change of service provider; and
(iii) a transmitter for transmitting measured parameters over the communication network to the first service provider. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A method for measuring parameters accessible by mobile equipment which communicates over a communication network, the communication network including first and second technology coverage areas provided by respective first and second service providers, the method comprising:
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(i) measuring predetermined parameters of operation of the mobile equipment and one of the first and second service providers, and detecting a change of service provider;
(ii) changing measurement parameters to make parameter measurements appropriate for a detected change of service provider, and (iii) transmitting measured parameters over the communication network to the first service provider. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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Specification