METHOD AND SYSTEM FOR RESPONDING TO USER-INPUT BASED ON SEMANTIC EVALUATIONS OF USER-PROVIDED RESOURCES

• US 20070219781A1
• Filed: 01/12/2007
• Published: 09/20/2007
• Est. Priority Date: 03/15/2006
• Status: Active Grant

• Current Assignee: Global Information Research and Technologies LLC
• Original Assignee: Global Information Research and Technologies LLC
• Inventors: SCHABES, Yves, ROCHE, Emmanuel
• Granted Patent: US 7,805,444 B2
• Time in Patent Office: Days
• US Class Current: 704/9
• CPC Class Codes: G06F 16/30 of unstructured textual data document management systems G06F16/93
• CPC Class Codes: G06F 40/30 Semantic analysis
• CPC Class Codes: G06F 40/56 Natural language generation

Abstract

A method for processing user input includes the step of receiving, during a first session between a user and an interaction environment, via one of a plurality of media gateways, from the user, a resource including a plurality of predefined markers and at least one expression. An expression type is identified, responsive to an evaluation of the semantic structure and to one of the predefined markers. A determination is made as to whether to store at least one of: an identification of the user and the at least one expression. The resource is displayed in a viewable display format, responsive to a second predefined marker. A second expression is received. An expression type is identified, responsive to an evaluation of a semantic structure of the second expression. Based on the expression type and on the resource received during the first session, a response to the second expression is generated.

Claims

1. A method for processing user input, the method comprising the steps of:

(a) receiving, during a first session between a user and an interaction environment, via one of a plurality of media gateways, from the user, a resource including a plurality of predefined markers and at least one expression having a semantic structure;

(b) storing the resource;

(c) evaluating the semantic structure of the at least one expression;

(d) identifying an expression type responsive to the evaluation of the semantic structure and to one of the plurality of predefined markers;

(e) determining whether to store at least one of;

an identification of the user and the at least one expression;

(f) displaying the resource in a viewable display format, responsive to a second of the plurality of predefined markers;

(g) receiving, during a second session, via one of a plurality of media gateways, from the user, a second expression having a semantic structure;

(h) evaluating the semantic structure of the second expression;

(i) identifying an expression type responsive to the evaluation of the semantic structure of the second expression; and

(j) responding to the second expression based on the expression type and based on the resource received during the first session.

2. The method of claim 1, wherein step (a) further comprises receiving, during the first session between the user and the interaction environment, via one of the plurality of media gateways, from the user, the resource including a plurality of predefined markers identifying an expression type and the resource including the at least one expression having the semantic structure.

3. The method of claim 1, wherein step (a) further comprises receiving, during the first session between the user and the interaction environment, via one of the plurality of media gateways, from the user, the resource including a plurality of predefined markers expressed in a programming language and the resource including the at least one expression having the semantic structure.

4. The method of claim 1, wherein step (a) further comprises receiving, during the first session between the user and the interaction environment, via one of the plurality of media gateways, from the user, the resource including a plurality of predefined markers expressed in an Extensible Markup Language (XML) and the resource including the at least one expression having the semantic structure.

5. The method of claim 1, wherein step (a) further comprises receiving, during the first session between the user and the interaction environment, via one of the plurality of media gateways, from the user, the resource including a plurality of predefined markers identifying a display format and the at least one expression having the semantic structure.

6. The method of claim 1, wherein step (c) further comprises evaluating a linguistic pattern of the at least one expression.

7. The method of claim 1, wherein step (c) further comprises evaluating a word order of the at least one expression.

8. The method of claim 1, wherein step (d) further comprises identifying the at least one expression as a query.

9. The method of claim 1, wherein step (d) further comprises identifying the at least one expression as a request for information.

10. The method of claim 1, wherein step (d) further comprises identifying the at least one expression as a request for stored data.

11. The method of claim 1, wherein step (d) further comprises identifying the at least one expression as an implicit question.

12. The method of claim 1, wherein step (d) further comprises identifying the at least one expression as an explicit question.

13. The method of claim 1, wherein step (d) further comprises identifying the at least one expression as a command.

14. The method of claim 1, wherein step (d) further comprises identifying the at least one expression as a command to execute a computer program.

15. The method of claim 1, wherein step (d) further comprises identifying the at least one expression as a command to store data.

16. The method of claim 1, wherein step (d) further comprises identifying the at least one expression as a command to modify stored data.

17. The method of claim 1 further comprising the step of querying a database to identify the expression type of the at least one expression.

18. The method of claim 1 further comprising the step of querying a database using a modified version of the at least one expression.

19. The method of claim 1, further comprising the step of responding to the at least one expression based on the identified expression type.

20. The method of claim 1, wherein step (e) further comprises determining to store the at least one expression.

21. The method of claim 1 wherein step (e) further comprises determining not to store the received at least one expression, the response and an identification of the user responsive to a determination that the at least one expression and the response are duplicative of previously stored data.

22. The method of claim 1 further comprising the step of responding to the at least one expression by executing a command.

23. The method of claim 1 further comprising the step of responding to the at least one expression by executing a computer program.

24. The method of claim 1, wherein step (f) comprises transforming the resource from a first format into a second format, responsive to a second of the plurality of predefined markers.

25. The method of claim 24, wherein step (f) further comprises transforming the resource from an expression in Extensible Markup Language (XML) expression into an expression in Hypertext Markup Language (HTML).

26. A system for processing user input comprising:

an interaction environment executing in a virtual machine;

an information retrieval component provided by the interaction environment and in communication with a search index and a collection of information; and

a user interface module provided by the interaction environment and in communication with the information retrieval component, the user interface module comprising;

a transceiver receiving, during a first session between a user and an interaction environment, via one of a plurality of media gateways, from the user, a resource including a plurality of predefined markers and at least one expression having a semantic structure, storing the resource, and receiving, during a second session between the user and the interaction environment a second expression having a semantic structure;

a semantic evaluator identifying an expression type for the received at least one expression responsive to an evaluation of the semantic structure of the received expression and to one of the plurality of predefined markers and identifying an expression type for the second expression responsive to an evaluation of the semantic structure of the second expression;

a display component displaying the resource in a viewable display format, responsive to a second of the plurality of predefined markers; and

a response generating component providing a response to the second expression based on the identified expression type and to the resource received during the first session.

27. The system of claim 26, wherein the transceiver further comprises a receiver receiving, during the first session between the user and the interaction environment, via one of the plurality of media gateways, from the user, the resource including a plurality of predefined markers identifying an expression type and the resource including the at least one expression having the semantic structure.

28. The system of claim 26, wherein the transceiver further comprises a receiver receiving, during the first session between the user and the interaction environment, via one of the plurality of media gateways, from the user, the resource including a plurality of predefined markers expressed in a programming language and the resource including the at least one expression having the semantic structure.

29. The system of claim 26, wherein the transceiver further comprises a receiver receiving, during the first session between the user and the interaction environment, via one of the plurality of media gateways, the resource including a plurality of predefined markers expressed in an Extensible Markup Language (XML) and the resource including the at least one expression having the semantic structure.

30. The system of claim 26, wherein the transceiver further comprises a receiver receiving, during the first session between the user and the interaction environment, via one of the plurality of media gateways, from the user, the resource including a plurality of predefined markers identifying a display format and the at least one expression having the semantic structure.

31. The system of claim 26, wherein the semantic evaluator further comprises a means for evaluating a linguistic pattern of an expression.

32. The system of claim 26, wherein the semantic evaluator further comprises a means for evaluating a word order of an expression.

33. The system of claim 26, wherein the semantic evaluator further comprises a means for identifying an expression as a query.

34. The system of claim 26, wherein the semantic evaluator further comprises a means for identifying an expression as a request for information.

35. The system of claim 26, wherein the semantic evaluator further comprises a means for identifying an expression as a request for stored data.

36. The system of claim 26, wherein the semantic evaluator further comprises a means for identifying an expression as an implicit question.

37. The system of claim 26, wherein the semantic evaluator further comprises a means for identifying an expression as an explicit question.

38. The system of claim 26, wherein the semantic evaluator further comprises a means for identifying an expression as a command.

39. The system of claim 26, wherein the semantic evaluator further comprises a means for identifying an expression as a command to execute a computer program.

40. The system of claim 26, wherein the semantic evaluator further comprises a means for identifying an expression as a command to store data.

41. The system of claim 26, wherein the semantic evaluator further comprises a means for identifying an expression as a command to modify stored data.

42. The system of claim 26, wherein the semantic evaluator further comprises a means for querying a database to identify the at least one expression type of an expression.

43. The system of claim 26, wherein the semantic evaluator further comprises a means for querying a database using a modified version of an expression.

44. The system of claim 26, wherein the response generating component further comprises a means for responding to the second expression by answering a question.

45. The system of claim 26, wherein the response generating component further comprises a means for responding to the second expression by executing a command.

46. The system of claim 26, wherein the response generating component further comprises a means for responding to the second expression by executing a computer program.

47. The system of claim 26, wherein the response generating component further comprises a means for responding to the second expression by transmitting, to the user, data stored in a repository.

48. The system of claim 26, wherein the display component further comprises a means for displaying the resource in a viewable display format, responsive to the second of the plurality of predefined markers.

49. The system of claim 28, wherein the display component further comprises a means for transforming the resource from a first format into a second format, responsive to a second of the plurality of predefined markers.

50. The system of claim 49, wherein the display component further comprises a means for transforming the resource from Extensible Markup Language (XML) into Hypertext Markup Language.