Method and system for configuring media-playing sets
First Claim
1. A method for helping a plurality of end users configure respective media-playing sets comprising:
- (a) maintaining a support site;
(b) detecting status information about a respective set remotely from said support site including internally collecting information from the respective set about an intrinsic broadcast characteristic of the respective set having at least two potential settings each individually selectable by the user of the respective set; and
(c) remotely specifying a preferred one of said potential settings for the respective set from said support site based on said status information
3 Assignments
0 Petitions
Accused Products
Abstract
A remote support site having a detector internally collecting information on a user-selectable intrinsic broadcast characteristic of a media-playing set or television and a server enabling specification of a preferred setting for such characteristic from this information. A method including maintaining a remote site, therefrom internally collecting information from the set about a user-selectable intrinsic broadcast characteristic, and therefrom specifying a preferred setting for such characteristic. A similar method but information detected upon user request about user-adjustable component for selecting on-screen characteristic and final step is remotely adjusting component. A similar method but information is about broadcast characteristic potentially selectable initially by user instead remotely specified initially. A similar method but information is about plural broadcast characteristics and final step is remotely providing settings for each. Two methods on menu-free TV control via remote and a method listing possible broadcast outcomes so user can readily target outcome to resolve.
112 Citations
33 Claims
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1. A method for helping a plurality of end users configure respective media-playing sets comprising:
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(a) maintaining a support site;
(b) detecting status information about a respective set remotely from said support site including internally collecting information from the respective set about an intrinsic broadcast characteristic of the respective set having at least two potential settings each individually selectable by the user of the respective set; and
(c) remotely specifying a preferred one of said potential settings for the respective set from said support site based on said status information - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method for helping a plurality of end users configure respective media-playing sets comprising:
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(a) maintaining a support site;
(b) detecting status information about a respective set remotely from said support site in response to a request for help from the user of the respective set including internally collecting information about a user-adjustable component of the respective set for selecting an on-screen characteristic; and
(c) remotely adjusting said component from said support site based on said status information. - View Dependent Claims (11, 12)
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13. A method for helping a plurality of end users configure respective media-playing sets comprising:
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(a) maintaining a support site;
(b) detecting status information about a respective set remotely from said support site including internally collecting information from the respective set about a broadcast characteristic of the respective set having at least two settings each potentially selectable initially by the user of the respective set; and
(c) remotely specifying initially for the respective set a selected one of said potential settings from said support site based on said status information. - View Dependent Claims (14, 15)
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16. A method for helping a plurality of end users configure respective media-playing sets comprising:
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(a) maintaining a remote support site;
(b) detecting status information about a respective set remotely at said site including internally collecting information from the respective set about at least two broadcast characteristics of the respective set, each characteristic having at least two potential settings, each setting being separately selectable by the user of the respective set; and
(c) remotely providing to the respective set from said site a preferred one of said potential settings for each of said at least two broadcast characteristics. - View Dependent Claims (17, 18)
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19. A system for helping a plurality of end users configure respective media-playing sets comprising:
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(a) a support station connectable electronically with and remotely situated from each respective set, (b) each respective set having an intrinsic broadcast characteristic including at least two potential settings each individually selectable by the user of the respective set, said support station having a detector adapted to internally collect information from each set including status information about the respective broadcast characteristic of each set; and
(c) said support site including a server enabling specification of a preferred one of said potential settings for the respective set from said support site based on said status information. - View Dependent Claims (20, 21, 22, 23, 24, 25)
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26. A method for helping a plurality of end users configure respective media-playing sets comprising:
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(a) maintaining a support site;
(b) prompting the user of each respective set to specify at least one of a plurality of selections available for said respective set in a setup context including eliciting the user-specified at least one of said selections so as to enable the user to respond by operating a remote control device for said respective set independently of performing any on-screen menu scrolling operation; and
(c) completing setup of each respective set by automatically specifying at said support site additional ones of said selections available for said respective set and remotely configuring from said support site each respective set in accordance with the corresponding automatically-specified additional ones and user-specified at least one of said selections. - View Dependent Claims (27, 28, 29, 30, 31, 32, 33)
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Specification