System and method for managing an insurance claim
First Claim
1. A computer-implemented method for managing an insurance claim relating to an insured property, comprising:
- receiving a plurality of claim data from a plurality of users, wherein the claim data comprises (a) information on the insured property, (b) information on damaged structural materials of the insured property, (c) information on the restoration of the damaged structural materials of the insured property, and (d) information on a contractor assigned to the insurance claim; and
presenting one or more web pages that display the claim data for the users so as to enable management of the insurance claim.
3 Assignments
0 Petitions
Accused Products
Abstract
In an exemplary embodiment, a server system provides a user interface that allows users to submit a variety of claim data for an insurance claim stemming from water damage to an insured property. The server system utilizes the user-submitted claim data to generate additional claim data. The user-submitted claim data and the generated claim data together include (a) information on the damaged structural materials within the insured property and (b) information on the restoration of the damaged structural materials within the insured property. The user interface of the server system presents multiple web pages that display all of the claim data for the users so as to enable management of the insurance claim. The users may comprise an insurance carrier, a claim adjuster, an insurance agent, a claim administrator, a contractor and/or a claimant.
74 Citations
56 Claims
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1. A computer-implemented method for managing an insurance claim relating to an insured property, comprising:
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receiving a plurality of claim data from a plurality of users, wherein the claim data comprises (a) information on the insured property, (b) information on damaged structural materials of the insured property, (c) information on the restoration of the damaged structural materials of the insured property, and (d) information on a contractor assigned to the insurance claim; and presenting one or more web pages that display the claim data for the users so as to enable management of the insurance claim. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system for managing an insurance claim relating to an insured property, comprising:
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a database server; a server system coupled to the database server, wherein the server system; provides a user interface that includes functionality for a plurality of users to submit a plurality of claim data, wherein the claim data comprises (a) information on the insured property, (b) information on damaged structural materials of the insured property, (c) information on the restoration of the damaged structural materials of the insured property, and (d) information on a contractor assigned to the insurance claim; stores the claim data in the database server in association with a claim identifier; and wherein the user interface presents one or web pages that display the claim data for the users so as to enable management of the insurance claim. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A computer-implemented method for managing an insurance claim relating to an insured property, wherein the insurance claim stems from water damage to the insured property and wherein at least one drying chamber is established within the insured property, the method comprising:
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receiving a plurality of claim data from a plurality of users, wherein the claim data comprises (a) information on damaged structural materials within the drying chamber and (b) information on the restoration of the damaged structural materials within the drying chamber; and presenting one or more web pages that display the claim data for the users so as to enable management of the insurance claim. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29)
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30. A system for managing an insurance claim relating to an insured property, wherein the insurance claim stems from water damage to the insured property and wherein at least one drying chamber is established within the insured property, the system comprising:
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a database server; a server system coupled to the database server, wherein the server system; provides a user interface that includes functionality for a plurality of users to submit a plurality of claim data, wherein the claim data comprises (a) information on damaged structural materials within the drying chamber and (b) information on the restoration of the damaged structural materials within the drying chamber; stores the claim data in the database server in association with a claim identifier; and wherein the user interface presents one or web pages that display the claim data for the users so as to enable management of the insurance claim. - View Dependent Claims (31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42)
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43. A computer-implemented method for managing an insurance claim relating to an insured property, wherein the insurance claim stems from water damage to the insured property and wherein at least one drying chamber is established within the insured property, the method comprising:
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receiving a plurality of claim data from a contractor, wherein the claim data comprises one or more of the following;
a description of damaged structural materials, a digital photograph of an origin of loss, a digital photograph of the damaged structural materials prior to restoration, a thermal imaging photograph of the damaged structural materials prior to restoration, a list of restoration equipment, a flooring diagram of the drying chamber, a class of water loss for the drying chamber, a plurality of dimension measurements for one or more rooms within the drying chamber, a plurality of temperature readings taken at a plurality of inspection locations on a plurality of inspection dates, a plurality of relative humidity readings taken at a plurality of inspection locations on a plurality of inspection dates, a plurality of moisture content readings of the damaged structural materials taken on a plurality of inspection dates, a plurality of target values for the moisture content readings, a plurality of digital photographs of the damaged structural materials on a plurality of inspection dates, a plurality of thermal imaging photographs of the damaged structural materials on a plurality of inspection dates, a plurality of digital photographs of the restoration equipment, a plurality of digital photographs of the restoration equipment implemented within the drying chamber, a plurality of digital photographs evidencing the temperature readings, a plurality of digital photographs evidencing the relative humidity readings, and a plurality of digital photographs evidencing the moisture content readings;utilizing at least a portion of the claim data received from the contractor to generate a plurality of additional claim data, wherein the additional claim data comprises one or more of the following;
air movement requirements for the drying chamber, dehumidification requirements for the drying chamber, a history of restoration equipment implemented within the drying chamber, a plurality of specific humidity values for a plurality of inspection dates, a graph plotting the specific humidity values in relation to the inspection dates, a plurality of grain depression values for a plurality of inspection dates, a graph plotting the grain depression values in relation to the inspection dates, a plurality of temperature values for a plurality of inspection dates, and a graph plotting the temperature values in relation to the inspection dates; andpresenting one or more web pages that display the claim data and the additional claim data for a plurality of users so as to enable management of the insurance claim. - View Dependent Claims (44, 45, 46, 47, 48, 49)
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50. A system for managing an insurance claim relating to an insured property, wherein the insurance claim stems from water damage to the insured property and wherein at least one drying chamber is established within the insured property, the method comprising:
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a database server; a server system coupled to the database server, wherein the server system; provides a user interface that includes functionality for a contractor to submit a plurality of claim data, wherein the claim data comprises one or more of the following;
a description of damaged structural materials, a digital photograph of an origin of loss, a digital photograph of the damaged structural materials prior to restoration, a thermal imaging photograph of the damaged structural materials prior to restoration, a list of restoration equipment, a flooring diagram of the drying chamber, a category and a class of water loss for the drying chamber, a plurality of dimension measurements for one or more rooms within the drying chamber, a plurality of temperature readings taken at a plurality of inspection locations on a plurality of inspection dates, a plurality of relative humidity readings taken at a plurality of inspection locations on a plurality of inspection dates, a plurality of moisture content readings of the damaged structural materials taken on a plurality of inspection dates, a plurality of target values for the moisture content readings, a plurality of digital photographs of the damaged structural materials on a plurality of inspection dates, a plurality of thermal imaging photographs of the damaged structural materials on a plurality of inspection dates, a plurality of digital photographs of the restoration equipment, a plurality of digital photographs of the restoration equipment implemented within the drying chamber, a plurality of digital photographs evidencing the temperature readings, a plurality of digital photographs evidencing the relative humidity readings, and a plurality of digital photographs evidencing the moisture content readings;utilizes at least a portion of the claim data received from the contractor to generate a plurality of additional claim data, wherein the additional claim data comprises one or more of the following;
air movement requirements for the drying chamber, dehumidification requirements for the drying chamber, a history of restoration equipment implemented within the drying chamber, a plurality of specific humidity values for a plurality of inspection dates, a graph plotting the specific humidity values in relation to the inspection dates, a plurality of grain depression values for a plurality of inspection dates, a graph plotting the grain depression values in relation to the inspection dates, a plurality of temperature values for a plurality of inspection dates, and a graph plotting the temperature values in relation to the inspection dates;stores the claim data and the additional claim data in the database server in association with a claim identifier; and wherein the user interface presents one or web pages that display the claim data and the additional claim data for a plurality of users so as to enable management of the insurance claim. - View Dependent Claims (51, 52, 53, 54, 55, 56)
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Specification