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METHOD AND APPARATUS FOR ENTERTAINING CALLERS IN A QUEUE

  • US 20070230684A1
  • Filed: 06/11/2007
  • Published: 10/04/2007
  • Est. Priority Date: 04/08/1997
  • Status: Active Grant
First Claim
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1. A method comprising:

  • receiving a call from a caller, the call being associated with a first merchant;

    placing the call in a queue;

    determining a second merchant; and

    establishing a connection, the connection enabling communication between the caller and the second merchant while the call is in the queue.

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