PERSONALIZING SEARCH RESULTS FROM SEARCH ENGINES

• US 20070233672A1
• Filed: 03/30/2007
• Published: 10/04/2007
• Est. Priority Date: 03/30/2006
• Status: Abandoned Application

• Current Assignee: Coveo Incorporated
• Original Assignee: Coveo Incorporated
• Inventors: LAVOIE, Daniel, SIMONEAU, Laurent, LEMAY, Michel, SANFACON, Marc, SOUCY, Pascal
• Application Number:
  US11/694,360
• Publication Number:
  US 20070233672A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation

Abstract

A personalized search engine system and corresponding method which is used by an identified user for retrieving documents on a corporate network or intranet. The identified user being related to a unique personalization identifier (UPID) and to a list of group personalization identifiers (GPIDs). The system comprises a search engine interface for obtaining a query from the identified user; a search engine for finding documents matching the query; and a ranking engine for ranking the documents matching the query in order of relevancy, where the ranking is partly based on a previously calculated document rating for the UPID of the identified user, where the ranking is further based on a previously calculated document ratings for each of the GPIDs of the identified user.

Claims

1. A method to personalize search results on a search engine comprising:

providing a user interface;

identifying a user accessing the user interface;

associating the identified user to a unique personalization identifier (UPID) and to a list of group personalization identifiers (GPIDs), where the GPIDs identify predefined groups of which the identified user is a member;

displaying a search engine interface on the user interface;

obtaining from the search interface a query from the user;

sending the query to the search engine to find documents matching the query;

ranking the documents matching the query in order of relevancy, where the ranking is partly based on previously calculated document ratings for the UPID of the identified user, where the ranking is further based on previously calculated document ratings for each of the GPIDs of the identified user; and

displaying the ranked documents, the ranked documents constituting ranked results.

2. The method of claim 1 further comprising:

manually assessing a rating of at least one of the ranked results and sending the manual assessment to the search engine along with the UPID and GPIDs; and

updating manual rating information for the UPID and GPIDs of the user using the manual assessment.

3. The method of claim 1, further comprising:

capturing and sending click information associated to at least one of the ranked documents to the search engine along with the UPID and GPIDs of the user; and

updating automatic rating information for the UPID and GPIDs of the user using the click information.

4. The method of claim 1, wherein previously calculated document ratings are obtained by combining a manual rating score of documents with an automatic rating score of documents.

5. The method of claim 4, wherein the automatic rating score for a given document is a combination of the UPID automatic rating and an average of GPIDs ratings.

6. The method of claim 5, wherein the average of GPIDs ratings is a combination of an average manual rating of these GPIDs and an average automatic rating of these GPIDs.

7. The method of claim 6, wherein automatic ratings are calculated by measuring the number of documents at each click level, where a click level is the number of times any user clicked on this document, each click level being associated to a rating from one to five such that all documents in the index are divided in five sets according to the quartile they belong to regarding their click-level.

8. The method of claim 1, wherein the previously calculated document ratings comprise a score based only on the manual rating of the UPID, ignoring the manual ratings of the GPIDs, if there is a manual rating for this UPID.

9. A search engine system to personalize search results comprising:

a user interface for accessing by an identified user, the identified user being associated to a unique personalization identifier (UPID) and to a list of group personalization identifiers (GPIDs), where the GPIDs identify predefined groups of which the identified user is a member;

a search engine interface for displaying on the user interface and for obtaining a query from the identified user;

a search engine for finding documents matching the query; and

a ranking engine for ranking the documents matching the query in order of relevancy, where the ranking is partly based on previously calculated document ratings for the UPID of the identified user, where the ranking is further based on previously calculated document ratings for each of the GPIDs of the identified user;

the user interface being further for displaying the ranked documents, the ranked documents constituting ranked results.

10. The search engine system of claim 9, further comprising a personalized database for storing said previously calculated document ratings for the UPID of the identified user and previously calculated document ratings for each of the GPIDs of the identified user.