Communicating using collaboration spaces

• US 20070233785A1
• Filed: 03/30/2006
• Published: 10/04/2007
• Est. Priority Date: 03/30/2006
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Thomas, Mathews, Cheng, Tsz, Hassell, Daniel, Abraham, Subil
• Application Number:
  US11/394,001
• Publication Number:
  US 20070233785A1
• Time in Patent Office: Days
• US Class Current: 709/204
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A collaboration interface including a collaboration space and a collaboration space list. The collaboration space can be associated with at least one key attribute. The collaboration space list can include an identifier for each communicator occupying the collaboration space. The communicators occupying the collaboration space can be automatically and dynamically determined. The interface can include a graphical user interface section for composing a message. Further, the interface can include a user selectable mechanism for conveying a composed message. The mechanism can convey the message to user selected ones of the communicators occupying the collaboration space.

Claims

1. A method of communicating comprising:

receiving a user selection of a collaboration space from a party, wherein at least one selection condition is true at a time of the selection, said selection condition including a condition selected from a group consisting of a condition where a set of communicators occupying the collaboration space is unknowable to the party, a condition where the set of communicators is hidden from the party, a condition where the set of communicators is only known the party because that set is presented to the communicator within a graphical user interface from which the user selection is made;

dynamically determining the set of communicators occupying the collaboration space; and

automatically exchanging a communication between the party and at least one communicator of the determined set.

2. The method of claim 1, wherein the collaboration space is associated with a geographical region, said determining step further comprising:

automatically determining a set of communicators within the geographic region.

3. The method of claim 2, said method further comprising:

receiving a time from the user, wherein the determining step further comprises querying a historical data store for the set of communicators within the geographic region at the received time.

4. The method of claim 2, further comprising:

associating a plurality of location beacons with communicators; and

automatically ascertaining location beacons within the geographic region, wherein the determining step further comprises determining the set of communicators occurring the collaboration space based upon the ascertaining step.

5. The method of claim 1, wherein the at least one communicator comprises each communicator of the communication set.

6. The method of claim 1, wherein a plurality of communication modes exist for communicating with the communicators occupying the collaboration space, said method further comprising:

identifying a communication mode for the party; and

determining a communication set consisting of those communicators able to communicate via the identified communication mode, wherein the exchanging step exchanges communications between the party and each of the communicators of the communication set using the identified communication mode.

7. The method of claim 1, wherein the steps of claim 1 are performed by at least one of a service agent and a computing device manipulated by the service agent, the steps being performed in response to a service request.

8. A communication method comprising:

receiving a user selection of a collaboration space from a party, wherein the collaboration space is associated with a geographic region;

dynamically detecting a plurality of location beacons within the geographic region, wherein each location-beacon is associated with a communicator;

automatically determining a set of communicators occupying the collaboration space, wherein each communicator in the set is associated with a location beacon detected within the geographic region; and

exchanging a communication between the party and at least one communicator of the communication set responsive to a selection by the party to communicate with the at least one communicator.

9. The communication method of claim 8, wherein the communication comprises at least one email message and at least one instant messaging communication.

10. The method of claim 8, further comprising:

providing a collaboration interface, wherein the collaboration interface includes a party selectable option for conveying an email message to each communicator in the set of communicators that has email communication capabilities.

11. The method of claim 8 further comprising:

providing a collaboration interface, wherein the collaboration interface includes a party selectable option for broadcasting an instant message to each communicator in the set of communicators that has instant messaging communication capabilities.

12. The method of claim 8 further comprising:

providing a collaboration interface comprising at least one collaboration space list;

presenting within the collaboration space list an identifier for each communicator of the set, wherein the identifiers in the collaboration space list are dynamically updated as communicators within the geographic region change.

13. The method of claim 12, wherein the collaboration interface includes an instant message contact list.

14. The method of claim 8, wherein the steps of claim 8 are performed by at least one of a service agent and a computing device manipulated by the service agent, the steps being performed in response to a service request.

15. A collaboration interface comprising:

at least one collaboration space associated with at least one key attribute;

a collaboration space list comprising an identifier for each communicator occupying the collaboration space, wherein the communicators occupying the collaboration space are automatically and dynamically determined;

a graphical user interface section for composing a message; and

a user selectable mechanism for conveying a composed message to a user selected ones of the communicators occupying the collaboration space.

16. The interface of claim 15, wherein the at least one key attribute includes a geographic region, wherein each communicator occupying the collaboration space is determined by detecting a presence of a plurality of location beacons within the geographic region, wherein each location beacon is associated with a communicator.

17. The interface of claim 16, wherein at least one of the communicators occupying the collaboration space is a virtual communicator not physically located in the geographic region, and wherein the virtual communicator has a telepresence in the geographic region, said interface further comprising:

a virtual communicator identifier presented proximate to the identifier for the virtual communicator in the interface.

18. The interface of claim 15, further comprising:

a historic collaboration space list associated with a specified time other than a current time, wherein the historic collaboration space list comprises an identifier for each communicator occupying the collaboration space at the specified time.

19. The interface of claim 15, wherein the user selectable mechanism includes a plurality of options to convey the composed message using different user selectable communication modes, wherein the options comprise at least one option selected from a group consisting of an option to email the composed message to each communicator occupying the collaboration space and an option to broadcast the composed message to each communicator occupying the collaboration space using an instant messaging technology to perform the broadcast.

20. The interface of claim 15, further comprising:

an instant message contact list within which identifiers for a plurality of communicators is presented, wherein a descriptor is presented next to each identifier when an associated communicator is part of both the contact list and the collaboration space.