Voip client information

• US 20070237131A1
• Filed: 04/10/2006
• Published: 10/11/2007
• Est. Priority Date: 04/10/2006
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Criddle, Linda, Milstein, David, Wang, Kuansan, Chu, Lon-Chan, Howell, David, Malueg, Michael
• Application Number:
  US11/401,064
• Publication Number:
  US 20070237131A1
• Time in Patent Office: Days
• US Class Current: 370/352
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/63 Routing a service request depending on the request content or context
• CPC Class Codes: H04M 2203/654 Pre, in or post-call message
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42093 Notifying the calling party of information on the called or connected party
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/20 Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel

Abstract

A method and system for collecting and providing required information to a VoIP client or other service providers is provided. The inquiry for information will be received and processed to identify appropriate contextual information which will be transmitted to the information inquiring party. For example, an inquiry for location information of the VoIP client may be received and the contextual information relating to the location of the VoIP client is collected and provided. Upon identifying the appropriate contextual information, a source suitable for providing the appropriate contextual information is determined. By utilizing various paths, the appropriate contextual information is obtained from the source. The obtained appropriate contextual information is provided to the VoIP client.

Claims

1. A method for providing contextual information relating to an information inquiry over a communication channel between a calling client and a callee client the method comprising:

receiving an inquiry for information relating to the callee client;

obtaining the contextual information relating to the callee client;

based on the callee client'"'"'s contextual information, identifying a set of information corresponding to the inquiry; and

providing the collected set of information.

2. The method of claim 1, wherein identifying the set of information includes obtaining the set of information from a third party.

3. The method of claim 1, wherein the inquiry for information is part of a conversation over the communication channel.

4. The method of claim 1, wherein the set of information corresponding to the inquiry includes location information.

5. The method of claim 4, wherein the location information includes client defined location information.

6. The method of claim 4, wherein the location information includes provider defined location information.

7. A computer-readable medium having computer-executable components for providing information in response to an inquiry over a VoIP communication channel between a first client and a second client comprising:

an information managing component for receiving an inquiry for information;

an information processing component for processing the first client'"'"'s contextual information and identifying a source for obtaining the information; and

wherein the information managing component obtains information corresponding to the inquiry from the source and provides the obtained information to the second client.

8. The computer-readable medium of claim 7, wherein the information processing component identifies a plurality of sources and selects the most appropriate source based on the contextual information.

9. The computer-readable medium of claim 7, wherein the inquiry for information is received from the second client.

10. The computer-readable medium of claim 7, wherein the information managing component transmits predetermined default information if the information processing component cannot identify any source.

11. The computer-readable medium of claim 7, wherein the information processing component updates the contextual information by adding the obtained information;

and wherein the information managing component transmits the updated contextual information.

12. A method for providing contextual information relating to a location over a communication channel between a first client and a second client, the method comprising:

receiving an inquiry for location information of the first client;

upon receipt of the inquiry, obtaining a set of contextual information relating to the first client;

determining whether the location information is available from the set of obtained contextual information; and

if the location information is available, providing the location information to the second client.

13. The method of claim 12, wherein the inquiry for information is received as part of contextual information received from the second client.

14. The method of claim 13, wherein the contextual information is related to a conversation over a VoIP communication channel between the first client and the second client.

15. The method of claim 13 further comprising:

identifying a type of the location information based on the contextual information received from the second client.

16. The method of claim 15, wherein the type of the location information includes a geographic location of the first client.

17. The method of claim 15, wherein the type of the location information includes a network location of a client device of the first client.

18. The method of claim 12 further comprising:

if the location information is not available, determining at least one source for obtaining the location information based on the set of obtained contextual information and obtaining the location information from the at least one source.

19. The method of claim 18, wherein the at least one source of the location information includes a Global Positioning System server.

20. The method of claim 18, wherein the at least one source of the location information includes a location service server.