Keeping offensive content out of default view on a website

• US 20070239684A1
• Filed: 04/07/2006
• Published: 10/11/2007
• Est. Priority Date: 04/07/2006
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Anderson, Stephen, Kikkert, Sabrina
• Granted Patent: US 7,783,652 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/958 Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking

Abstract

A content management system determines which user submitted content is to be included in a default experience of a mixed content website. Users submitting content are assigned trust levels based on their history of content submittal and other users'"'"' experience with the submitted content. Once a user reaches a predetermined trust level, their content may be included in the default experience without further vetting. An additional complaint review mechanism may be included for filtering unacceptable content and adjusting a submitting user'"'"'s trust level.

Claims

1. A computer-implemented method to be executed at least in part in a computing device for managing website content, comprising:

receiving content from a user to be included on the website;

determining a trust level of the user, wherein the user'"'"'s trust level is assigned based on a group of metrics associated with the user'"'"'s content submittal history;

deploying the received content on a default experience of the website, if the user'"'"'s trust level is sufficient; and

deploying the received content on a low level access setting of the website, if the user'"'"'s trust level is not sufficient.

2. The computer-implemented method of claim 1, wherein the website includes a high level access setting with managed content only, a default experience setting with managed content and trusted user content, and a low level access setting with managed content and any user submitted content.

3. The computer-implemented method of claim 1, wherein the managed content is content prepared by an organization managing the website.

4. The computer-implemented method of claim 1, further comprising:

determining the user'"'"'s identity based on one of user provided information and a cookie.

5. The computer-implemented method of claim 1, wherein the group of metrics associated with the user'"'"'s content submittal history includes a first metric based on a duration of the received content on the website.

6. The computer-implemented method of claim 5, wherein the group of metrics associated with the user'"'"'s content submittal history includes a second metric based on a number of accesses to the received content by other users on the website.

7. The computer-implemented method of claim 6, wherein accessing the received content includes an action from a set of searching, browsing, and downloading the received content.

8. The computer-implemented method of claim 6, wherein the group of metrics associated with the user'"'"'s content submittal history includes a third metric based on one of a rating assigned by other users to the received content on the website and a credential associated with the user.

9. The computer-implemented method of claim 8, wherein the user'"'"'s trust level is assigned based on a weighted combination of the first, second, and third metrics.

10. The computer-implemented method of claim 9, further comprising:

receiving another content from the user; and

adjusting the user'"'"'s trust level based on the other received content.

11. The computer-implemented method of claim 10, further comprising reducing the user'"'"'s trust level if a complaint is received from another user associated with the received content.

12. A system for keeping offensive content out of a default experience on a website that includes managed content and content submitted by a user, the system comprising:

a web content engine configured to;

receive the user submitted content;

identify an author of the user submitted content;

determine a trust level of the user based on a content submittal history; and

designate the user submitted content as trusted user content, if the user'"'"'s trust level is sufficient;

a deployment engine configured to deploy the managed content and trusted user content to the default experience of the website; and

a content repository configured to store the managed content and user submitted content.

13. The system of claim 12, wherein the content submittal history includes a first criterion based on a duration of the user submitted content'"'"'s presence on the website.

14. The system of claim 13, wherein the content submittal history includes a second criterion based on a number of accesses by other users to the user submitted content on the website.

15. The system of claim 13, wherein the user'"'"'s trust level is designated as sufficient, if the first criterion and the second criterion are met.

16. The system of claim 12, wherein the web content engine is further configured to remove the user submitted content from the website based on an evaluation of received complaints associated with the user submitted content.

17. The system of claim 12, wherein the web content engine is further configured to assess the user'"'"'s trust level periodically based on an evaluation of received complaints associated with the user submitted content.

18. A computer-readable medium having computer executable instructions for keeping offensive content from a default experience of a website, the instructions comprising:

determining a content submitting user'"'"'s trust level based on a duration and number of accesses of submitted content on the website;

deploying the submitted content to the default experience of the website, if the user'"'"'s trust level is sufficient, wherein the default experience is presented to viewers with a safe filter setting and includes managed content and trusted user content; and

deploying the submitted content to a low level setting of the website, if the user'"'"'s trust level is not sufficient, wherein the lo level setting is presented to viewers with a low level filter setting and includes managed content and any user submitted content.

19. The computer-readable medium of claim 18, wherein the instructions further include:

removing the submitted content from the website, if a complaint associated with the submitted content is received; and

reducing the user'"'"'s trust level based on the complaint.

20. The computer-readable medium of claim 18, wherein the instructions further include determining the user'"'"'s trust level based on one of a credential of the user, a subject matter of the submitted content, and a rating of the submitted content by other users.