Multiple-platform estimating and automatic quoting for network-based parts resale with transferable reports

• US 20070244802A1
• Filed: 04/25/2007
• Published: 10/18/2007
• Est. Priority Date: 11/03/2003
• Status: Active Grant

• Current Assignee: Claims Services Group LLC (Solera Holdings Incorporated)
• Original Assignee: PS Holdings LLC (Solera Holdings Incorporated)
• Inventors: Davis, Deathe, Scruton, Jay, Davis, Orson
• Granted Patent: US 7,945,480 B2
• Time in Patent Office: Days
• US Class Current: 705/37
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/00 Commerce
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0611 Request for offers or quotes
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 40/04 Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange

Abstract

A part location system is described that utilizes computer-based techniques for bringing together repair facilities and suppliers to increase the efficiency of locating recycled, used or aftermarket parts using a computer network, such as the Internet. The part location system receives an estimate from a first user over a communication network. The part location system then parses the estimate to extract information that identifies a list of parts needed by the first user and automatically generates a request for quote (RFQ) using the information extracted from the estimate. The part location system then sends the RFQ to suppliers via the communication network. Subsequently, the part location system receives quotations from at least one of the suppliers via the communication network in response to the RFQ and presents the quotations received in response to the RFQ to a repair facility via the communication network.

Claims

1. A method comprising:

receiving an estimate from a first user over a communication network;

parsing the estimate to extract information that identifies a list of parts needed by the first user;

automatically generating a request for quote (RFQ) using the information extracted from the estimate;

sending the RFQ to suppliers via the communication network;

receiving quotations from at least one of the suppliers via the communication network in response to the RFQ; and

presenting one or more of the quotations received in response to the RFQ to a repair facility via the communication network.

2. The method of claim 1, further comprising:

providing the repair facility with an identifier that identifies the quotations received in response to the RFQ; and

wherein the quotations are provided to the repair facility in response to receiving the identifier from the repair facility.

3. The method of claim 2, wherein providing the repair facility with an identifier comprises sending an electronic message to the repair facility, wherein the electronic message contains the identifier.

4. The method of claim 2, wherein presenting the quotations comprises:

providing a graphical user interface to the repair facility for inputting the identifier; and

receiving the identifier via the graphical user interface.

5. The method of claim 4, wherein providing the graphical user interface comprises providing a web page to a web browser executing at the repair facility, wherein the web page includes an input element for inputting the identifier.

6. The method of claim 1, wherein presenting the one or more of the quotations comprises:

providing a web page that includes one or more scripts to a web browser executing at the repair facility, wherein the scripts cause the web browser to request additional data; and

providing the additional data to the web browser when the web browser executes the scripts in the web page, wherein the scripts cause the web browser to present information based on the additional data without reloading the web page.

7. The method of claim 1, further comprising:

receiving input from the first user recommending one or more of the quotations received in response to the RFQ;

wherein presenting one or more of the quotations to the repair facility comprises presenting the quotations recommended by the first user.

8. The method of claim 7, further comprising converting the quotations recommended by the first user into a file usable in an estimating platform.

9. The method of claim 7, further comprising presenting a recommendation interface through which the first user submits the recommendation input.

10. The method of claim 9, wherein the recommendation interface displays a condition of the parts.

11. The method of claim 10, wherein the condition of the parts is one of recycled, aftermarket, reconditioned, recovered, or original equipment.

12. The method of claim 1, wherein presenting one or more of the quotations comprises presenting a quotation review interface to the repair facility that displays a list of one or more of the quotations received in response to the RFQ.

13. The method of claim 1, wherein presenting one or more of the quotations comprises:

identifying ones of the quotations received in response to the RFQ that comply with rules that are specific to a political subdivision that has jurisdiction over the repair facility; and

presenting the identified quotations to the repair facility via the communication network.

14. The method of claim 1, wherein the first user is an agent of an insurance company.

15. The method of claim 1, further comprising presenting a user interface through which the first user submits the estimate.

16. The method of claim 15, wherein the user interface presented to the first user comprises a window for inputting the estimate, and further comprising receiving a copy of the estimate in the window.

17. The method of claim 1, wherein receiving the estimate from the first user comprises receiving an electronic attachment of the estimate from the first user.

18. The method of claim 1, wherein parsing the estimate further comprises parsing the estimate to extract vehicle information in addition to the list of parts.

19. The method of claim 1, further comprising:

selecting a subset of suppliers to which to send the RFQ; and

sending the RFQ to the selected subset of suppliers.

20. The method of claim 19, wherein selecting the subset of suppliers to which to send the RFQ comprises selecting suppliers identified by the repair facility.

21. The method of claim 19, wherein selecting suppliers to which to send the RFQ comprises selecting suppliers identified by the first user.

22. The method of claim 19, wherein selecting suppliers to which to send the RFQ comprises selecting suppliers based on one of a geographic location and a type of part carried by the suppliers.

23. The method of claim 22,

wherein the method further comprises receiving data that describes a geographic area within which a one of the suppliers delivers parts;

and

presenting a user interface that includes a map that illustrates the geographic area within which the one of the suppliers delivers parts;

wherein selecting suppliers based on one of a geographic location and a type of part carried by the suppliers comprises selecting the one of the suppliers when the map indicates that the geographic location is within the geographic area to which the one of the suppliers delivers parts.

24. The method of claim 19, wherein selecting suppliers to which to send the RFQ comprises selecting suppliers based on lists of zip codes associated with the suppliers.

25. The method of claim 1, wherein receiving quotations from one of the suppliers comprises receiving quotations directly from an employee of one of the suppliers.

26. The method of claim 1,

wherein generating an RFQ comprises generating a request to access an inventory associated with a first one of the suppliers;

wherein sending the RFQ comprises sending the request to the first one of the suppliers; and

wherein receiving quotations from at least one of the suppliers comprises identifying a quotations price from the inventory.

27. The method of claim 26, wherein the inventory associated with the first one of the suppliers is distributed across multiple locations.

28. The method of claim 26,

wherein sending the RFQ comprises accessing a first inventory management system associated with the first one of the suppliers;

and

wherein receiving the quotations comprises extracting the inventory associated with the first one of the suppliers by parsing one or more web pages presented by the first inventory management system.

29. The method of claim 28,

wherein sending the RFQ comprises sending a request to access a second inventory management system associated with a second one of the suppliers;

and

wherein receiving the quotations comprises extracting an inventory associated with the second one of the suppliers by parsing one or more web pages presented by the second inventory management system,

wherein the first inventory management system and the second inventory software system are different types of inventory management systems.

30. The method of claim 1, wherein the method further comprises presenting a report regarding estimates and quotations received, wherein the report is selected from a group consisting of:

response rate reports, per-part hit rate reports, recycled parts selection reports, competitive pricing by part reports, and recycled hit rate reports.

31. The method of claim 1,

wherein receiving the estimate from a first user comprises receiving an initial estimate from an estimating platform;

wherein presenting one or more of the quotations received in response to the RFQ to a repair facility comprises presenting one or more of the quotations to the estimating platform.

32. The method of claim 1, wherein the method further comprises:

determining whether parts specified by the one or more quotations are still valid after the one or more quotations have been presented to the repair facility;

determining whether additional quotations have been received after the one or more quotations have been presented to the repair facility;

presenting the additional quotations to the repair facility when one or more of the quotations are no longer valid and when the additional quotations have been received.

33. A device comprising:

a communication interface to couple the device to a computer network; and

a control unit comprising;

a parsing engine that receives an estimate from a remote first user over the computer network and parses the estimate to extract information that identifies a list of parts needed by the remote first user;

a request for quote (RFQ) manager that automatically generates an RFQ using the information extracted from the estimate and sends the RFQ to suppliers via the computer network, wherein the RFQ manager receives quotations from at least one of the suppliers via the communication network in response to the RFQ; and

a quotation review interface to present one or more of the quotations received in response to the RFQ to a repair facility via the communication network.

34. The device of claim 33,

wherein the RFQ manager provides the repair facility with an identifier that identifies the quotations received in response to the RFQ;

and

wherein the quotation review interface presents the quotations to the repair facility in response to receiving the identifier from the repair facility.

35. The device of claim 34, wherein the RFQ manager provides the repair facility with the identifier by sending an electronic message to the repair facility, wherein the electronic message contains the identifier.

36. The device of claim 34, wherein the quotation review interface comprises an input field through which the repair facility inputs the identifier.

37. The device of claim 33, wherein the quotation review interface is a web page presented through a web browser executing at the repair facility.

38. The device of claim 33,

wherein the quotation review interface provides to a web browser executing at the repair facility a web page that includes one or more scripts, wherein the scripts cause the web browser to request additional information,

wherein the quotation review interface provides the additional data to the web browser when the web browser executes the scripts in the web page, and

wherein the scripts cause the web browser to present to the repair facility information based on the additional data without reloading the web page.

39. The device of claim 33,

wherein the control unit further comprises a recommendation interface through which the first user recommends one or more of the quotations received in response to the RFQ;

and

wherein the RFQ manager presents the quotations recommended by the first user to the repair facility.

40. The device of claim 39, wherein the RFQ manager converts the quotations recommended by the first user into a file usable in an estimating platform.

41. The device of claim 39, wherein the recommendation interface displays a condition of the parts.

42. The device of claim 41, wherein the condition of the parts is one of recycled, aftermarket, reconditioned, recovered, or original equipment.

43. The device of claim 33,

wherein the RFQ manager identifies ones of the quotations received in response to the RFQ that comply with rules that are specific to a political subdivision that has jurisdiction over the repair facility;

and

wherein the quotation review interface presents the identified quotations to the repair facility via the communication network.

44. The device of claim 33, wherein the first user is an agent of an insurance company.

45. The device of claim 33, wherein the parsing engine receives an electronic attachment of the estimate from the remote repair facility via the user interface.

46. The device of claim 33, wherein the parsing engine parses the estimate to extract vehicle information in addition to the list of parts.

47. The device of claim 33, wherein the RFQ manager selects a subset of suppliers to which to send the RFQ and sends the RFQ to the selected subset of suppliers.

48. The device of claim 47, wherein the RFQ manager selects suppliers identified by the repair facility.

49. The device of claim 47, wherein the RFQ manager selects suppliers identified by the first user.

50. The device of claim 47, wherein the RFQ manager selects suppliers based on one of a geographic location and a type of part carried by the suppliers.

51. The device of claim 50,

wherein the control unit further comprises a user interface module that receives data that describes a geographic area within which a one of the suppliers delivers parts,

wherein the user interface module presents a user interface to the user that includes a map that illustrates the geographic area within which the one of the suppliers delivers parts, and

wherein the RFQ manager selects the one of the suppliers when the map indicates that the geographic location is within the geographic area to which the one of the suppliers delivers parts.

52. The device of claim 47, wherein the RFQ manager selects suppliers based on lists of zip codes associated with the suppliers.

53. The device of claim 33, wherein the RFQ manager receives the quotations directly from an employee of one of the suppliers.

54. The device of claim 33, wherein the RFQ manager accesses an inventory associated with a first one of the suppliers and identifies a quotation price from the inventory.

55. The device of claim 54, wherein the inventory associated with the first one of the suppliers is distributed across multiple locations.

56. The device of claim 54, wherein the RFQ manager accesses the inventory by accessing a first inventory management system associated with the first one of the suppliers and by extracting the inventory associated with the first one of the suppliers by parsing one or more web pages presented by the first inventory management system.

57. The device of claim 56, wherein the RFQ manager receives quotations from at least one of the suppliers by accessing a second inventory management system associated with a second one of the suppliers, extracting an inventory associated with the second one of the suppliers by parsing one or more web pages presented by the second inventory management system, wherein the first inventory management system and the second inventory software system are different types of inventory management systems.

58. The device of claim 33,

wherein the control unit further comprises a user interface module,

wherein the user interface module presents a report regarding estimates and quotations received, wherein the report is selected from a group consisting of:

response rate reports, per-part hit rate reports, recycled parts selection reports, competitive pricing by part reports, and recycled hit rate reports.

59. The device of claim 33,

wherein the control unit further comprises an estimate update module that determines whether parts specified by the one or more quotations are still valid after the one or more quotations have been presented to the repair facility and determines whether additional quotations have been received after the one or more quotations have been presented to the repair facility;

and

wherein the quotation review interface presents the additional quotations to the repair facility when one or more of the quotations are no longer valid and when the additional quotations have been received.

60. A system comprising:

a repair facility coupled to a computer network;

a network device coupled to the computer network, wherein a first user uses the network device;

a plurality of suppliers coupled to the computer network; and

a part location device coupled to the computer network, wherein the part location device comprises a control unit that comprises;

a parsing engine that receives an estimate from the first user over the computer network and parses the estimate to extract information that identifies a list of parts needed by the first user;

a request for quote (RFQ) management module executed by the control unit to automatically generate an RFQ using the information extracted from the estimate and sends the RFQ to suppliers via the computer network, wherein the RFQ management module receives quotations from at least one of the suppliers via the communication network in response to the RFQ; and

a quotation review interface to present one or more of the quotations received in response to the RFQ to the repair facility via the communication network.

61. The system of claim 60,

wherein the RFQ manager provides the repair facility with an identifier that identifies the quotations received in response to the RFQ;

and

wherein the quotation review interface presents the quotations to the repair facility in response to receiving the identifier from the repair facility.

62. The system of claim 61, wherein the RFQ manager provides the repair facility with the identifier by sending an electronic message to the repair facility, wherein the electronic message contains the identifier.

63. The system of claim 61, wherein the quotation review interface comprises an input field through which the repair facility inputs the identifier.

64. The system of claim 60, wherein the quotation review interface is a web page presented through a web browser executing at the repair facility.

65. The system of claim 60,

wherein the control unit comprises a user interface through which the first user recommends one or more of the quotations received in response to the RFQ;

and

wherein the RFQ manager sends the quotations recommended by the first user to the repair facility.

66. The system of claim 60,

wherein the repair facility comprises an estimating platform that helps an estimator prepare the estimate,

wherein when the estimator enters an initial estimate into the estimation platform, the estimation platform provides the estimate to the parsing engine, and

wherein, when the quotation review interface presents the quotations to the repair facility, the estimating platform incorporates the quotations into the estimate.

67. The system of claim 66,

wherein the quotation review interface presents the quotations to the repair facility as one or more extensible markup language (XML) documents, and

wherein the estimating platform automatically incorporates the quotations in the XML documents into the estimate.

68. A computer-readable medium, comprising instructions that cause a programmable processor to:

receive an estimate from a first user over a communication network;

parse the estimate to extract information that identifies a list of parts needed by the first user;

automatically generate a request for quote (RFQ) using the information extracted from the estimate; and

send the RFQ to suppliers via the communication network;

receive quotations from at least one of the suppliers via the communication network in response to the RFQ; and

present one or more of the quotations received in response to the RFQ to a repair facility via the communication network.

69. The computer readable medium of claim 68, wherein the instruction further cause the processor to:

provide the repair facility with an identifier that identifies the quotations received in response to the RFQ; and

wherein the quotations are presented to the repair facility in response to receiving the identifier from the repair facility.