Web-Accessible Financial Product Sales Assistance System and Method
First Claim
1. A computer-readable medium having computer executable instructions for assisting agents in the sales of financial products offered by financial product providers to customers, the computer executable instructions, when executed, performing the steps comprising:
- selectively allowing an agent to access a first computer accessing information relating to financial products offered by a plurality of financial product providers with a second computer located remotely from the first computer;
based upon selection of a particular financial product for sale to a customer by the agent, prompting the agent to enter additional information needed to process a transaction of the particular financial product to the customer;
if the transaction requires review;
placing the transaction in a queue of a team assigned to review the information;
if a team member determines that rework of the transaction is needed, sending the transaction back to the agent for rework;
if the team member determines that the transaction is to be rejected, sending notice of the rejection to the agent;
if the team member approves the transaction, placing the sale request with the financial product provider selling the particular financial product;
if the transaction does not require review;
automatically checking to determine whether the information provided by the agent regarding the sale of the particular financial product to the customer is sufficient to place the sale request “
in good order;
”
if the checking step determines that the information provided by the agent regarding the sale of the particular financial product to the customer is not sufficient to place the sale request “
in good order,”
automatically prompting the agent to make appropriate changes to the information provided by the agent regarding the sale of the particular financial product to the customer to place the sale request “
in good order;
” and
if the checking step determines that the information provided by the agent regarding the sale of the particular financial product to the customer is sufficient to place the sale request “
in good order,”
placing the sale request with the financial product provider selling the particular financial product.
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Accused Products
Abstract
An interactive web-accessible financial product sales assistant system and method is disclosed that facilitates the sale of financial products such as annuities by providing prompts to agents accessing the system to obtain and enter all financial product sales information required by the providers of the financial products in order to place applications for the financial products in good order. The agents use the sales assistant system as an entry pad while taking customer information, with the system immediately noting incorrect or inappropriate entries, thereby making the sale process more efficient. The system runs a full check of the sales order when completed by the agent, and any errors are immediately bought to the attention of the agent so that they can be corrected. A reviewer can approve, request rework, or reject a sales order. Once approved, the annuity or other financial product may be purchased from the financial product provider.
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Citations
24 Claims
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1. A computer-readable medium having computer executable instructions for assisting agents in the sales of financial products offered by financial product providers to customers, the computer executable instructions, when executed, performing the steps comprising:
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selectively allowing an agent to access a first computer accessing information relating to financial products offered by a plurality of financial product providers with a second computer located remotely from the first computer; based upon selection of a particular financial product for sale to a customer by the agent, prompting the agent to enter additional information needed to process a transaction of the particular financial product to the customer; if the transaction requires review; placing the transaction in a queue of a team assigned to review the information; if a team member determines that rework of the transaction is needed, sending the transaction back to the agent for rework; if the team member determines that the transaction is to be rejected, sending notice of the rejection to the agent; if the team member approves the transaction, placing the sale request with the financial product provider selling the particular financial product; if the transaction does not require review; automatically checking to determine whether the information provided by the agent regarding the sale of the particular financial product to the customer is sufficient to place the sale request “
in good order;
”if the checking step determines that the information provided by the agent regarding the sale of the particular financial product to the customer is not sufficient to place the sale request “
in good order,”
automatically prompting the agent to make appropriate changes to the information provided by the agent regarding the sale of the particular financial product to the customer to place the sale request “
in good order;
” andif the checking step determines that the information provided by the agent regarding the sale of the particular financial product to the customer is sufficient to place the sale request “
in good order,”
placing the sale request with the financial product provider selling the particular financial product. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 22)
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- 21. A computer-readable medium having computer-executable instructions, that when executed, perform the step of providing a dashboard that allows a user to create and edit rules, add users, assign users to teams, change the teams on which a user is assigned, see transactions in a review stage, see which review team or teams is assigned to review a transaction, and see what transactions are stranded.
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24. A method for encouraging agents of a bank or agency selling annuities and other similar financial products to license from a financial service provider licensor and use an interactive web-accessible financial product sales assistant system that facilitates the sale of financial products such as annuities by providing prompts to agents accessing the system to obtain and enter all financial product sales information required by the providers of the financial products in order to place applications for the financial products in good order in the sales of financial products offered by financial product providers to customers, the method comprising the steps of:
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listing products provided by the financial product provider licensee; determining an amount of the products provided by the financial product provider licensor that are sold by the agents; and providing a credit to the bank or agency based upon the amount.
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Specification