Methods and apparatus for determining and using human capital metrics as measures of economic value of persons to an organization

• US 20070250417A1
• Filed: 12/12/2006
• Published: 10/25/2007
• Est. Priority Date: 12/14/2005
• Status: Abandoned Application

• Current Assignee: HCOM Holdings LLC
• Original Assignee: HCOM Holdings LLC
• Inventors: Goldsmith, Judson, Lane, Leonard, Packham, Donald
• Application Number:
  US11/638,319
• Publication Number:
  US 20070250417A1
• Time in Patent Office: Days
• US Class Current: 705/30
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

Disclosed are methods, apparatus, and systems, including computer program products, implementing techniques for determining and using human capital metrics as measures of the economic value of persons to an organization. The financial state and performance of an organization can be characterized accordingly. One or more data resources storing data associated with one or more persons are accessed. A plurality of fields of the data are selected as cost data of the one or more persons, including direct expenses associated with the one or more persons and indirect expenses associated with the one or more persons. The selected data is retrieved from the one or more data resources. A human capital metric is calculated in accordance with the retrieved data, including summing the cost data to determine a total cost for the one or more persons. A report including the calculated human capital metric is generated and provided.

Claims

1. A computer-implemented method of characterizing the financial state and performance of an organization by measuring the economic value of one or more persons to the organization, the method comprising:

accessing one or more data resources storing data associated with one or more persons;

selecting a plurality of fields of the data as cost data of the one or more persons, including direct expenses associated with the one or more persons and indirect expenses associated with the one or more persons;

retrieving the selected data from the one or more data resources;

calculating a human capital metric in accordance with the retrieved data, including summing the cost data to determine a total cost for the one or more persons;

generating a report including the calculated human capital metric; and

providing the report.

2. The method of claim 1, wherein calculating the human capital metric further includes:

retrieving a measure of contribution attributable to the one or more persons, and dividing the measure of contribution by the total cost to determine a human capital operating margin for the one or more persons.

3. The method of claim 2, wherein the measure of contribution is one selected from the group consisting of an operating income, a market value, and a negotiated transfer price.

4. The method of claim 1, wherein the data is accumulated over a designated timeframe.

5. The method of claim 1, wherein the direct expenses include one or more selected from the group consisting of cash remuneration, wages, variable pay, taxes, benefits costs, administrative costs, timing costs, development costs, recruitment costs, relocation costs, severance provisions, training costs, pension costs, and medical expenses.

6. The method of claim 1, wherein the indirect expenses include one or more selected from the group consisting of office supplies costs, printing costs, shipping costs, property maintenance, real estate costs, professional services, computing, communications, transportation costs, and entertainment costs.

7. The method of claim 1, wherein the cost data includes administrative costs associated with the one or more persons.

8. The method of claim 7, wherein the administrative costs include one or more selected from the group consisting of materials, services, and capital expenses.

9. The method of claim 1, further comprising:

identifying an attribute of the organization as a target for changing the financial state of the organization, in accordance with the calculated human capital metric.

10. The method of claim 9, wherein the identified attribute is one selected from the group consisting of remuneration, benefits, administrative aspects, training, pension, real estate, professional services, distributed computing, communications, transportation, and entertainment.

11. The method of claim 1, further comprising performing an intervention event.

12. The method of claim 11, wherein the intervention event is one selected from the group consisting of an investment, an acquisition, a divestiture, and a downsizing.

13. The method of claim 11, further comprising determining a business outcome in accordance with the intervention event.

14. The method of claim 1, wherein the one or more data resources include one selected from the group consisting of a human resources information system (HRIS), an HR database, and a financial database.

15. The method of claim 1, wherein the data includes one or more selected from the group consisting of employment information data, financial data, and general ledger data.

16. The method of claim 1, wherein the one or more persons include one selected from the group consisting of a worker, an employee, a contractor, an officer, and an agent.

17. The method of claim 1, wherein the report is a signal.

18. The method of claim 1, wherein the report is in a format selected from the group consisting of a compilation, a graph, and a financial statement component.

19. A computer-implemented method of characterizing the financial state and performance of an organization by comparing the economic value of persons in the organization, the method comprising:

accessing one or more data resources storing data associated with a first unit of one or more persons and a second unit of one or more persons;

selecting a plurality of fields of the data as first cost data of the first unit of one or more persons and second cost data of the second unit of one or more persons, including direct expenses associated with the one or more persons and indirect expenses associated with the one or more persons;

retrieving the selected data from the one or more data resources;

calculating a first human capital metric in accordance with the retrieved data, including summing the first cost data to determine a first total cost for the first unit of one or more persons;

calculating a second human capital metric in accordance with the retrieved data, including summing the second cost data to determine a second total cost for the second unit of one or more persons;

comparing the first human capital metric with the second human capital metric to determine comparison data;

generating a report including the comparison data; and

providing the report.

20. The method of claim 19, wherein calculating the first human capital metric further includes:

retrieving a first operating income attributable to the first unit of one or more persons, and dividing the first operating income by the first total cost to determine a first human capital operating margin.

21. The method of claim 19, wherein calculating the second human capital metric further includes:

retrieving a second operating income attributable to the second unit of one or more persons, and dividing the second operating income by the second total cost to determine a second human capital operating margin.

22. The method of claim 19, further comprising:

identifying an attribute of the first unit or the second unit as a target for changing the financial state of the organization, in accordance with the comparison data.

23. The method of claim 19, further comprising performing an intervention event.

24. The method of claim 23, wherein the intervention event includes allocating expenses between the first unit and the second unit.

25. The method of claim 19, wherein the first unit is one selected from the group consisting of a division, a department, a team, a group, a module, and a company.

26. An apparatus for characterizing the financial state and performance of an organization by measuring the economic value of one or more persons to the organization, the organization including one or more data resources storing data associated with one or more persons, the apparatus comprising:

a data collection module coupled to;

access the one or more data resources,

select a plurality of fields of the data as cost data of the one or more persons, including direct expenses associated with the one or more persons and indirect expenses associated with the one or more persons, and

retrieve the selected data from the one or more data resources;

an analysis module coupled to calculate a human capital metric in accordance with the retrieved data, including summing the cost data to determine a total cost for the one or more persons; and

a reporting module coupled to generating a report including the calculated human capital metric.

27. The apparatus of claim 26, wherein calculating the human capital metric further includes:

retrieving a measure of contribution attributable to the one or more persons, and dividing the measure of contribution by the total cost to determine a human capital operating margin for the one or more persons.

28. The apparatus of claim 27, wherein the measure of contribution is one selected from the group consisting of an operating income, a market value, and a negotiated transfer price.

29. The apparatus of claim 26, wherein the analysis module is situated on a first server.

30. The apparatus of claim 29, wherein the data collection module is situated on the first server.

31. The apparatus of claim 29, wherein the data collection module is situated on a second server in communication with the first server over a network.

32. The apparatus of claim 29, wherein the reporting module is situated on the first server.

33. The apparatus of claim 29, wherein the reporting module is situated on a second server in communication with the first server over a network.

34. A computer-implemented method of affecting the operation of an organization using financial state information as a measure of the economic value of one or more persons to the organization, the method comprising:

accessing one or more data resources storing data associated with one or more persons, the data including cost data for the one or more persons, including direct expenses and indirect expenses;

collecting the data from the one or more data resources, the data accumulated over a designated timeframe;

filtering the collected data, including extracting the cost data;

calculating a first human capital metric based the cost data, including summing the cost data to determine a total cost for the one or more persons;

calculating a second human capital metric based on the first human capital metric, including retrieving a measure of economic value attributable to the one or more persons, and dividing the measure by the total cost to determine a human capital operating margin for the one or more persons;

identifying an attribute of the organization as a target for changing the financial state of the organization, in accordance with the calculated first human capital metric or second human capital metric; and

performing an intervention event on the identified attribute of the organization.

35. The method of claim 34, further comprising:

outputting a report indicating the first human capital metric and the second human capital metric.

36. The method of claim 34, wherein the identified attribute is a business process.

37. The method of claim 34, wherein the identified attribute is the one or more persons.