Ordering support system, ordering support apparatus, device monitoring apparatus, ordering support method, device monitoring method, and computer-readable medium
First Claim
1. An ordering support system comprising:
- a device monitoring apparatus that retrieves a device information item about a device connected to a network and a status information item about a consumable of the device, determines whether the consumable is depleted based on the status information item, and sends, if the consumable is determined to be depleted, the device information item and the status information item to an ordering support apparatus; and
the ordering support apparatus that receives the device information item and the status information item from the device monitoring apparatus, creates an electronic mail message including a URL indicating a Web page for ordering the consumable determined to be depleted, and sends the electronic mail message to a pre-registered mail address associated with the device.
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Accused Products
Abstract
An ordering support system is disclosed. The ordering support system includes a device monitoring apparatus that retrieves a device information item about a device connected to a network and a status information item about a consumable of the device, determines whether the consumable is depleted based on the status information item, and sends, if the consumable is determined to be depleted, the device information item and the status information item to an ordering support apparatus. The ordering support system further includes the ordering support apparatus that receives the device information item and the status information item from the device monitoring apparatus, creates an electronic mail message including a URL indicating a Web page for ordering the consumable determined to be depleted, and sends the electronic mail message to a pre-registered mail address associated with the device.
41 Citations
30 Claims
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1. An ordering support system comprising:
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a device monitoring apparatus that retrieves a device information item about a device connected to a network and a status information item about a consumable of the device, determines whether the consumable is depleted based on the status information item, and sends, if the consumable is determined to be depleted, the device information item and the status information item to an ordering support apparatus; and
the ordering support apparatus that receives the device information item and the status information item from the device monitoring apparatus, creates an electronic mail message including a URL indicating a Web page for ordering the consumable determined to be depleted, and sends the electronic mail message to a pre-registered mail address associated with the device. - View Dependent Claims (3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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2. An ordering support system comprising:
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a device monitoring apparatus that retrieves a device information item about a device connected to a network and a status information item about a consumable of the device, and sends the device information item and the status information item to an ordering support apparatus; and
the ordering support apparatus that receives the device information item and the status information item from the device monitoring apparatus, determines whether the consumable is depleted based on the status information item, creates, if the consumable is determined to be depleted, an electronic mail message including a URL indicating a Web page for ordering the consumable determined to be depleted, and sends the electronic mail message to a pre-registered mail address associated with the device.
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14. An ordering support method executable by a computer, comprising:
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a status information item receiving step of receiving, from a device monitoring apparatus that retrieves a device information item about a device connected to a network and a status information item about a consumable of the device and determine whether the consumable is depleted based on the status information item, the device information item and the status information item related to the consumable determined to be depleted; and
a mail sending step of creating an electronic mail message including a URL indicating a Web page for ordering the consumable to which the received status information is related, and sending the electronic mail message to a pre-registered mail address associated with the device. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23)
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15. An ordering support method executable by a computer, comprising:
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a status information item receiving step of receiving a device information item about a device connected to a network and a status information item about a consumable of the device; and
a mail sending step of determining whether the consumable is depleted based on the received status information item, creating, if the consumable is determined to be depleted, an electronic mail message including a URL indicating a Web page for ordering the consumable determined to be depleted, and sending the electronic mail message to a pre-registered mail address associated with the device.
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24. A device monitoring method executable by a computer, comprising:
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a status information item retrieving step of retrieving a device information item about a device connected to a network and a status information item about a consumable of the device;
a determining step of determining whether the consumable is depleted; and
a status information item sending step of sending the device information item and the status information item related to the consumable determined to be depleted to a predetermined computer. - View Dependent Claims (25, 26, 27, 28)
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29. A computer-readable medium having an ordering support program embodied therein, the program causing a computer to execute:
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a status information item receiving step of receiving, from a device monitoring apparatus that retrieves a device information item about a device connected to a network and a status information item about a consumable of the device and determines whether the consumable is depleted based on the status information item, the device information item and the status information item related to the consumable determined to be depleted; and
a mail sending step of creating an electronic mail message including a URL indicating a Web page for ordering the consumable to which the received status information is related, and sending the electronic mail message to a pre-registered mail address associated with the device.
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30. A computer-readable medium having a device monitoring program embodied therein, the program causing a computer to execute:
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a status information item retrieving step of retrieving a device information item about a device connected to a network and a status information item about a consumable of the device;
a determining step of determining whether the consumable is depleted; and
a status information item sending step of sending the device information item and the status information item related to the consumable determined to be depleted to a predetermined computer.
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Specification