Duplicate media stream

• US 20070258434A1
• Filed: 03/31/2006
• Published: 11/08/2007
• Est. Priority Date: 03/31/2006
• Status: Active Grant

• Current Assignee: Verint Americas Incorporated (Verint Systems Incorporated)
• Original Assignee: Verint Americas Incorporated (Verint Systems Incorporated)
• Inventors: Williams, Jamie, Blair, Christopher, Heap, Richard
• Granted Patent: US 7,822,018 B2
• Time in Patent Office: Days
• US Class Current: 370/352
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

Included are embodiments of a method for recording in an Internet Protocol (IP) environment. At least one embodiment includes receiving data related to a communication, generating a copied version of at least a portion of the received data, and modifying the copied version of the received data. Other embodiments include sending at least a portion of the modified copied version of the received data to a recording device.

Claims

1. A method for recording in an Internet Protocol (IP) environment, comprising:

receiving data related to a communication;

generating a copied version of at least a portion of the received data;

modifying the copied version of the received data; and

sending at least a portion of the modified copied version of the received data to a recording device.

2. The method of claim 1, wherein modifying the copied version of the received data includes lossless compression.

3. The method of claim 1, wherein modifying the copied version of the received data includes combining at least two packets associated with the copied version of the received data.

4. The method of claim 1, wherein modifying the copied version of the received data includes transmitting at least a portion of the modified copied version of the received data in intervals that are shorter than the received data is received.

5. The method of claim 1, wherein modifying the copied version the copied version of the received data includes lossy compression.

6. The method of claim 1, wherein modifying the copied version of the received data includes reducing a size component of at least one header associated with the copied version of the received data.

7. The method of claim 1, wherein modifying the copied version of the received data includes reducing quality of the copied version of the received data.

8. A computer readable medium for recording in an Internet Protocol (IP) environment, comprising:

logic configured to receive data related to a communication;

logic configured to generate a copied version of at least a portion of the received data;

logic configured to modify the copied version of the received data; and

logic configured to send at least a portion of the modified copied version of the received data to a recording device.

9. The computer readable medium of claim 8, wherein the logic configured to modify the copied version of the received data is further configured to execute lossless compression.

10. The computer readable medium of claim 8, wherein the logic configured to modify the copied version of the received data is further configured to combine at least two packets associated with the copied version of the received data.

11. The computer readable medium of claim 8, wherein the logic configured to modify the copied version of the received data is further configured to transmit at least a portion of the modified copied version of the received data in intervals that are shorter than the received data is received.

12. The computer readable medium of claim 8, wherein the logic configured to modify the copied version of the received data is further configured to includes logic configured to execute lossy compression.

13. The computer readable medium of claim 8, wherein the logic configured to modify the copied version of the received data is further configured to reduce a size component of at least one header associated with the copied version of the received data.

14. The computer readable medium of claim 8, wherein the logic configured to modify the copied version of the received data is further configured to reduce quality of the copied version of the received data.

18. The computer readable medium of claim 8, wherein the logic configured to modify the copied version of the received data is further configured to combine at least two packets associated with the copied version of the received data.

19. The computer readable medium of claim 8, wherein the logic configured to modify the copied version of the received data is further configured to includes logic configured to execute lossy compression.

20. The computer readable medium of claim 8, wherein the logic configured to modify the copied version of the received data is further configured to reduce quality of the copied version of the received data.

15. A communications device for facilitating a recording in an Internet Protocol (IP) environment, comprising:

logic configured to receive data related to a communication;

logic configured to generate a copied version of at least a portion of the received data;

logic configured to modify the copied version of the received data; and

logic configured to send at least a portion of the modified copied version of the received data to a recording device.

16. The communications device of claim 15, wherein the logic configured to modify the copied version of the received data is further configured to execute lossless compression.

17. The communications device of claim 15, wherein the communications device includes at least one of the following:

an Internet Protocol (IP) telephone, a softphone, a web conference enabled communications device, an email enabled communications device, and an instant messaging enabled communications device.