INTERFACE BETWEEN DEALER MANAGEMENT SYSTEM AND FLUID DELIVERY SYSTEM

• US 20070260471A1
• Filed: 07/27/2006
• Published: 11/08/2007
• Est. Priority Date: 05/02/2006
• Status: Abandoned Application

• Current Assignee: Lincoln Industrial Corporation (Lincoln Holdings Enterprises, Inc.)
• Original Assignee: Lincoln Industrial Corporation (Lincoln Holdings Enterprises, Inc.)
• Inventors: Krassinger, Eric, Bicknese, Diane, Wible, Cullin
• Application Number:
  US11/460,356
• Publication Number:
  US 20070260471A1
• Time in Patent Office: Days
• US Class Current: 705/22
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G06Q 20/203 Inventory monitoring
• CPC Class Codes: G06Q 30/04 Billing or invoicing

Abstract

A dealer management system (DMS) and a fluid dispensing system are linked by a computer. An interface, which may be integral with a dispenser control, is executed by the computer for providing to the DMS dynamic information for a particular repair order. The information is provided to the DMS in response to fluids dispensed by the fluid dispenser and in response to repair information input via an input device.

Claims

1. A system comprising:

A dealer management system (DMS) for managing repair orders for repairs to be performed in a service department;

A fluid dispensing system responsive to a service technician for dispensing fluids in the service department;

A computer linking the dealer management system and the fluid dispensing system; and

An interface executed by the computer for providing to the DMS dynamic information for a particular repair order, said interface providing the information to the DMS in response to fluids dispensed by the fluid dispenser.

2. The system of claim 1 further comprising a plurality of input devices linked to the computer for inputting repair information relating to the repair orders, at least some of said input devices located within the service department and wherein the dynamic information includes dynamic pricing, and wherein the interface provides to the DMS information specifying a price of the dispensed fluid based on the amount of fluid dispensed and in response to repair information input via one of the input devices by a service technician, said specified price applied to the particular repair order.

3. The system of claim 2 wherein the DMS maintains an inventory of the fluids and wherein the interface provides information to the DMS to relieve the inventory based on the amount of dispensed fluid independent of the amount of fluid on which the specified price is based.

4. The system of claim 1 wherein the dynamic information includes dynamic parts invoicing wherein the interface provides to the DMS information identifying one or more parts to be added to the particular repair order along with a price for the dispensed fluid.

5. The system of claim 2 wherein the interface is configurable to have one or more of a plurality of profiles selected by a service technician via one of the input devices and wherein the dynamic information corresponds to one of the profiles to be applied to the particular repair order.

6. The system of claim 5 wherein a particular profile comprises one of the following:

A profile designated as applicable for a particular time period;

A pricing profile;

A rounding profile,

An invoicing profile; and

An inventory profile.

7. The system of claim 1 wherein the interface includes profiled rounding comprising said interface configurable to have one or more of a plurality of rounding profiles and wherein the dynamic information corresponds to one of the rounding profiles to be applied to the particular repair order.

8. The system of claim 1 further comprising an inventory multiplier for scaling inventory information supplied by the interface to the DMS so that the supplied information corresponds to the scale of the inventory information and so that the inventory of the DMS is adjusted at a rate which corresponds to the actual use.

9. The system of claim 1 further comprising at least one of the following:

an alarm provided in the event that the dynamic information provided by the interface to the DMS is not received by the DMS;

retrying providing the dynamic information in the event that the dynamic information provided by the interface to the DMS is not received by the DMS; and

/or

presenting an error message in the event that the dynamic information provided by the interface to the DMS is not received by the DMS.

10. The system of claim 1 wherein the computer includes a dispenser control for generating a text file indicative of fluids dispensed by the fluid dispenser.

11. The system of claim 1 wherein the DMS server has a database of repair orders and wherein the interface queries the database to generate a text file listing active and/or open repair orders.

12. The system of claim 10 wherein, in response to the received text file for fluids dispensed with regard to a particular repair order, the interface writes information corresponding to the received text file to the particular repair order in the database.

13. A computer implemented method for use with a dealer management system (DMS) for managing repair orders for repairs to be performed in a service department;

and for use with a fluid dispensing system responsive to a service technician for dispensing fluids in the service department;

the method comprising;

providing to the DMS dynamic information for a particular repair order, and

providing the information to the DMS in response to fluids dispensed by the fluid dispenser.

14. The method of claim 13 wherein the dynamic information includes dynamic pricing, further comprising providing to the DMS information specifying a price of the dispensed fluid based on the amount of fluid dispensed, said specified price applied to the particular repair order.

15. The method of claim 14 wherein the DMS maintains an inventory of the fluids and further comprising providing information to the DMS to relieve the inventory based on the amount of dispensed fluid independent of the amount of fluid on which the specified price is based.

16. The method of claim 13 wherein the dynamic information includes dynamic parts invoicing and further comprising providing to the DMS information identifying one or more parts to be added to the particular repair order along with a price for the dispensed fluid.

17. The method of claim 13 further comprising providing one or more of a plurality of profiles selected by a service technician via an input device and wherein the dynamic information corresponds to one of the profiles to be applied to the particular repair order.

18. The method of claim 17 wherein a particular profile comprises one of the following:

A profile designated as applicable for a particular time period;

A pricing profile;

A rounding profile,

An invoicing profile; and

An inventory profile.

19. The method of claim 13 further comprising providing one or more of a plurality of rounding profiles and wherein the dynamic information corresponds to one of the rounding profiles to be applied to the particular repair order.

20. The method of claim 13 further comprising providing an inventory multiplier for scaling inventory information supplied to the DMS so that the supplied information corresponds to the scale of the inventory information and so that the inventory of the DMS is adjusted at a rate which corresponds to the actual use.

21. The method of claim 13 further comprising at least one of the following:

Providing an alarm in the event that the dynamic information provided by the interface to the DMS is not received by the DMS;

retrying providing the dynamic information in the event that the dynamic information provided by the interface to the DMS is not received by the DMS; and

/or

presenting an error message in the event that the dynamic information provided by the interface to the DMS is not received by the DMS.

22. A system comprising:

A dealer management system (DMS) for managing repair orders for repairs to be performed in a service department;

A fluid dispensing system responsive to a service technician for dispensing fluids in the service department;

A computer linking the dealer management system and the fluid dispensing system; and

A dispenser control executed by the computer for providing to the DMS dynamic information for a particular repair order, said dispenser control providing the information to the DMS in response to fluids dispensed by the fluid dispenser.

23. The system of claim 22 further comprising a plurality of input devices linked to the computer for inputting repair information relating to the repair orders, at least some of said input devices located within the service department and wherein the dynamic information includes dynamic pricing wherein the dispenser control provides to the DMS in real time information specifying a price of the dispensed fluid based on the amount of fluid dispensed and in response to repair information input via one of the input devices by a service technician, said specified price applied to the particular repair order.

24. The system of claim 23 wherein the DMS maintains an inventory of the fluids and wherein the dispenser control provides information to the DMS in real time to relieve the inventory based on the amount of dispensed fluid independent of the amount of fluid on which the specified price is based.

25. The system of claim 22 wherein the dynamic information includes dynamic parts invoicing wherein the dispenser control provides to the DMS in real time information identifying one or more parts to be added to the particular repair order along with a price for the dispensed fluid.

26. The system of claim 23 wherein the dispenser control is configurable to have one or more of a plurality of profiles selected by a service technician via one of the input devices and wherein the dynamic information corresponds to one of the profiles to be applied to the particular repair order.

27. The system of claim 26 wherein a particular profile comprises one of the following:

A profile designated as applicable for a particular time period;

A pricing profile;

A rounding profile,

An invoicing profile; and

An inventory profile.

28. The system of claim 22 wherein the dispenser control includes profiled rounding comprising said dispenser control configurable to have one or more of a plurality of rounding profiles and wherein the dynamic information corresponds to one of the rounding profiles to be applied to the particular repair order.

29. The system of claim 22 further comprising an inventory multiplier for scaling inventory information supplied by the dispenser control to the DMS so that the supplied information corresponds to the scale of the inventory information and so that the inventory of the DMS is adjusted at a rate which corresponds to the actual use.

30. The system of claim 22 further comprising at least one of the following:

an alarm provided in the event that the dynamic information provided by the dispenser control to the DMS is not received by the DMS;

retrying providing the dynamic information in the event that the dynamic information provided by the dispenser control to the DMS is not received by the DMS; and

/or

presenting an error message in the event that the dynamic information provided by the dispenser control to the DMS is not received by the DMS.

31. The system of claim 22 wherein the computer receives at least one of a repair order number and a registration number relating to the particular repair order and wherein the received repair order number is verified by comparing it to an database of the DMS and wherein the received registration number is verified by comparing it to a database in the DMS.