System and method for express redemption of accrued rewards

• US 20070260509A1
• Filed: 12/22/2005
• Published: 11/08/2007
• Est. Priority Date: 12/22/2005
• Status: Abandoned Application

• Current Assignee: Liberty Peak Ventures, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Hines, Mary, Kroner, David
• Application Number:
  US11/314,090
• Publication Number:
  US 20070260509A1
• Time in Patent Office: Days
• US Class Current: 705/14.270
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date
• CPC Class Codes: G06Q 30/0239 Online discounts or incentives

Abstract

Process for implementing redemption of accrued rewards from a loyalty rewards account for a benefit that is instantaneously fulfilled. The process includes linking a financial transaction instrument to the loyalty rewards account of a customer and receiving from the customer a request to redeem rewards from the loyalty rewards account for a benefit. In addition, the process automatically authorizes use of the financial transaction instrument to fulfill the benefit requested by the customer, and recognizes, across a computer network, fulfillment of the benefit by a merchant. The loyalty rewards account is automatically updated to reflect fulfillment of the benefit obtained by the customer.

Claims

1. A method of redeeming, across a computer network, accrued rewards from a loyalty transaction account for a benefit, in connection with use of a financial transaction instrument, the method comprising the steps of:

linking the financial transaction instrument to be used by a customer to the loyalty transaction account of the customer;

receiving from the customer a request to redeem rewards from the loyalty transaction account for the benefit;

automatically authorizing use of the financial transaction instrument to fulfill the benefit requested by the customer;

recognizing, across the computer network, fulfillment of the benefit by the merchant through the use of the financial transaction instrument to obtain the benefit; and

automatically updating the loyalty transaction account to reflect fulfillment of the benefit obtained by the customer.

2. The method of claim 1, wherein the financial transaction instrument is dedicated for use with only the loyalty transaction account.

3. The method according to claim 1, wherein, in said receiving step, a request to redeem rewards for a plurality of different benefits is received, and said authorization step includes automatically authorizing use of the financial transaction instrument to fulfill each of the plurality of different benefits.

4. The method according to claim 3, wherein at least two of the plurality of benefits are specific to different merchants.

5. The method according to claim 1, wherein the benefit is a subscription benefit that grants the customer a right to obtain a predetermined number of items during a predetermined increment of time, for each predetermined increment over the course of a set period of time.

6. The method according to claim 5, wherein acquisition of the predetermined number of items is restricted to the same merchant for each increment.

7. The method according to claim 1, wherein the financial transaction instrument can be reused in connection with a plurality of different requests to redeem rewards for different benefits.

8. The method according to claim 2, wherein the financial transaction instrument can be reused in connection with a plurality of different requests to redeem rewards for different benefits.

9. The method according to claim 8, wherein data concerning multiple authorizations to use the financial transaction instrument to obtain each different benefit are maintained simultaneously in connection with the loyalty transaction account.

10. A computer program product comprising a computer usable medium having control logic stored therein for causing a computer to redeem, across a computer network, accrued rewards from a loyalty transaction account for a benefit, in connection with use of a financial transaction instrument, said control logic comprising:

first computer readable program code means for causing the computer to link the financial transaction instrument to be used by a customer to the loyalty transaction account of the customer;

second computer readable program code means for causing the computer to accept from a customer a request to redeem rewards from the loyalty transaction account for the benefit;

third computer readable program code means for causing the computer to authorize automatically use of the financial transaction instrument to fulfill the benefit requested by the customer;

fourth computer readable program code means for causing the computer to recognize, across the computer network, fulfillment of the benefit by the merchant through the use of the financial transaction instrument to obtain the benefit; and

fifth computer readable program code means for causing the computer to update automatically the loyalty transaction account to reflect fulfillment of the benefit obtained by the customer.

11. The computer program product of claim 10, wherein the financial transaction instrument is dedicated for use with only the loyalty transaction account.

12. The computer program product of claim 10, wherein said second computer readable program code means causes the computer to accept a request to redeem rewards for a plurality of different benefits, and said third computer readable program code causes the computer to authorize use of the financial transaction instrument to fulfill each of the plurality of different benefits.

13. The computer program product of claim 12, wherein said second computer readable program code means causes the computer to recognize at least two of the plurality of benefits as being specific to different merchants.

14. The computer program product of claim 10, wherein said second computer readable program code means causes the computer to recognize a subscription benefit that grants the customer a right to obtain a predetermined number of items during a predetermined increment of time, for each predetermined increment over the course of a set period of time.

15. The computer program product of claim 14, wherein said third computer readable program code means causes the computer to restrict acquisition of the predetermined number of items to the same merchant for each increment.

16. The computer program product of claim 10, wherein the financial transaction instrument can be reused in connection with a plurality of different requests to redeem rewards for different benefits.

17. The computer program product of claim 11, wherein the financial transaction instrument can be reused in connection with a plurality of different requests to redeem rewards for different benefits.

18. The computer program product of claim 17, wherein said third computer readable program code means causes the computer to maintain data concerning multiple authorizations to use the financial transaction instrument to obtain each different benefit simultaneously in connection with the loyalty transaction account.

19. A method of redeeming, across a computer network, accrued rewards from a loyalty transaction account for a benefit, in connection with use of a financial transaction instrument by the customer, the method comprising the steps of:

linking the financial transaction instrument to be used by the customer to the loyalty transaction account;

receiving from the customer a request to redeem rewards in the loyalty transaction account for the benefit;

automatically associating a credit for the requested benefit with the financial transaction instrument linked to the loyalty transaction account;

recognizing, across the computer network, use of the financial transaction instrument at a merchant in a transaction to obtain the benefit, based on a request by the merchant for approval to process the transaction;

approving the request by the merchant to process the transaction for the benefit based on the credit associated with the financial transaction instrument; and

updating the credit associated with the financial transaction instrument based on the transaction in which the customer obtains the benefit.

20. The method of claim 19, wherein the financial transaction instrument is dedicated for use with only the loyalty transaction account.

21. The method according to claim 20, wherein the financial transaction instrument can be reused in connection with a plurality of different requests to redeem rewards for different benefits.