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METHODS, SYSTEMS AND COMPUTER PROGRAM PRODUCTS FOR PROVIDING AN INTERNET PROTOCOL BASED DEVICE HEALTH CHECK

  • US 20070260927A1
  • Filed: 04/19/2006
  • Published: 11/08/2007
  • Est. Priority Date: 04/19/2006
  • Status: Active Grant
First Claim
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1. A method of providing an internet protocol (IP) based devicehealth check, the method comprising:

  • initiating a health check to be performed at a customer location;

    receiving the results of the health check;

    storing the results of the health check as an install state;

    receiving a current state created in response to a diagnostic test executed at the customer location; and

    comparing the install state to the current state to identify differences between the install state and the current state.

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