Method and apparatus for recording calls
First Claim
1. A method for providing a service for recording a call in a communication network, comprising:
- receiving a request to record a call between a subscriber and at least one participant;
presenting an announcement to said at least one participant that said call is to be recorded; and
recording said call if an acceptance is received from said at least one participant to allow said call to be recorded.
1 Assignment
0 Petitions
Accused Products
Abstract
A method and apparatus for providing a service for recording calls on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. In one embodiment, the service provider enables the customers or subscribers of the service to send a request to activate the service for recording calls, e.g., via a web access input, a touchtone signal, and/or in accordance with predefined preferences. Once activated, the service provider provides a method for announcing to the subscriber and/or at least one other participant that the call recording service has been invoked. The announcement is provided to solicit an acceptance from the at least one other participant of the recording of the call. If an acceptance is received to the recording, the service provider begins recording the call.
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Citations
20 Claims
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1. A method for providing a service for recording a call in a communication network, comprising:
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receiving a request to record a call between a subscriber and at least one participant;
presenting an announcement to said at least one participant that said call is to be recorded; and
recording said call if an acceptance is received from said at least one participant to allow said call to be recorded. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A computer-readable medium having stored thereon a plurality of instructions, the plurality of instructions including instructions which, when executed by a processor, cause the processor to perform the steps of a method for providing a service for recording a call in a communication network, comprising:
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receiving a request to record a call between a subscriber and at least one participant;
presenting an announcement to said at least one participant that said call is to be recorded; and
recording said call if an acceptance is received from said at least one participant to allow said call to be recorded. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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19. An apparatus for providing a service for recording a call in a communication network, comprising:
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means for receiving a request to record a call between a subscriber and at least one participant;
means for presenting an announcement to said at least one participant that said call is to be recorded; and
means for recording said call if an acceptance is received from said at least one participant to allow said call to be recorded. - View Dependent Claims (20)
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Specification