Systems and methods for account establishment and transaction management
First Claim
1. A method comprising:
- identifying initiation of a transaction between a resident of a controlled-environment facility and another party, wherein the initiated transaction is to be paid via a first type of account;
determining whether the initiated transaction is denied; and
when the initiated transaction is denied, interrupting the initiated transaction and interacting with at least one of the resident and another party, wherein the interacting comprises providing to at least one of the resident and the another party an option to complete the transaction with the transaction to be paid via a second type of account.
27 Assignments
0 Petitions
Accused Products
Abstract
Disclosed are systems and methods which provide techniques providing account setup, management and transaction authorization determinations in real-time using transaction interrupt messaging. Embodiments preferably take into consideration the quality of one or more parties to the transaction and the means by which charges may be rendered to them when making account setup, management, and/or transaction authorization determinations. Accordingly, transactions, such as collect calls, meeting at least some minimal risk threshold may be completed on a first call attempt, even where a pre-arranged billing agreement or other business relationship is not previously in place.
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Citations
25 Claims
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1. A method comprising:
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identifying initiation of a transaction between a resident of a controlled-environment facility and another party, wherein the initiated transaction is to be paid via a first type of account; determining whether the initiated transaction is denied; and when the initiated transaction is denied, interrupting the initiated transaction and interacting with at least one of the resident and another party, wherein the interacting comprises providing to at least one of the resident and the another party an option to complete the transaction with the transaction to be paid via a second type of account. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method comprising:
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identifying initiation of a collect call between a resident of a controlled-environment facility and another party; determining whether said collect call is denied; and when determined that said collect call is denied, permitting said call between said resident and the another party for a threshold duration of time, and interrupting the call for interaction with at least one of said resident and said another party. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14, 15)
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16. A method comprising:
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detecting an initiated transaction between a resident of a controlled-environment facility and another party, wherein the initiated transaction is to be paid for via a first type of account; determining that the initiated transaction is denied; and interrupting the initiated transaction and interacting with the resident to provide the resident with an option to perform the denied initiated transaction to be paid for via a second type of account. - View Dependent Claims (17, 18, 19, 20, 21)
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22. A method comprising:
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detecting, by a transaction validation engine, an initiated transaction between a resident of a controlled-environment facility and another party, wherein the initiated transaction is to be paid for via a first type of account; determining, by the transaction validation engine, whether another type of account other than the first type of account is preferred for payment for the initiated transaction; when determined that the another type of account is preferred, interrupting the initiated transaction, by the transaction validation engine, and interacting with the resident to provide the resident with an option to perform the initiated transaction to be paid for via the another type of account. - View Dependent Claims (23, 24, 25)
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Specification