METHOD, SYSTEM AND STORAGE MEDIUM FOR TRANSLATING STRATEGIC CAPABILITIES INTO SOLUTION DEVELOPMENT INITIATIVES

• US 20070265899A1
• Filed: 05/11/2006
• Published: 11/15/2007
• Est. Priority Date: 05/11/2006
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Scheib, Linda, Szymanowicz, Elizabeth, Angley, David, Angier, Robert, Singer, Carol, Catledge, Charles, Argust, David
• Application Number:
  US11/382,788
• Publication Number:
  US 20070265899A1
• Time in Patent Office: Days
• US Class Current: 705/8
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/0637 Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals

Abstract

A method for translating a defined business strategy into solution development initiatives includes receiving strategic input information related to the defined business strategy. Business and processes requirements are refined in accordance with the strategic input information so as to determine process capability gaps, IT and data gaps, and organization and management system gaps. Any determined process requirements, IT and data requirements, and organization and management system requirements are evaluated so as to identify changes to be implemented to enable corresponding solutions for delivering desired capabilities therein. A solution implementation and deployment approach is outlined, based on the identified changes, and a business case and key results metrics is developed from the outlined solution implementation and deployment approach, with the solution development initiatives being implemented in accordance therewith.

Claims

1. A method for translating a defined business strategy into solution development initiatives, the method comprising:

receiving strategic input information from a strategic planning process, said strategic input information including parameters related to the defined business strategy;

refining business and processes requirements in accordance with said strategic input information so as to determine one or more of;

process capability gaps, information technology (IT) and data gaps, and organization and management system gaps;

evaluating one or more of;

process requirements, IT and data requirements, and organization and management system requirements so as to identify one or more of;

process changes, IT and data changes, and organization and management system changes to be implemented so as to enable corresponding solutions for delivering desired capabilities therein;

outlining a solution implementation and deployment approach, based on said identified changes; and

developing a business case and key results metrics from said outlined solution implementation and deployment approach, and implementing solution development initiatives in accordance therewith.

2. The method of claim 1, further comprising determining the feasibility of implementing the defined business strategy, based on said strategic input information and reaching an agreement to proceed prior to said refining business and processes requirements.

3. The method of claim 2, wherein said determining the feasibility further comprises one or more of:

identifying known constraints related to the success of the solution development initiatives;

analyzing said strategic input information and priorities thereof, expected value and scope with respect to said known constraints;

identifying feasible options compatible with said known constraints, while delivering the expected value of the strategic capabilities;

receiving input from stakeholders associated with the solution development initiatives with respect to said identified feasible options; and

reaching said agreement to proceed in the event said known constraints are compatible with an expected value of the solution development initiatives.

4. The method of claim 3, wherein, in the event said known constraints are not compatible with said expected value of the solution development initiatives, implementing one of:

redefining the feasible options; and

terminating initiative definition and providing feedback to said strategic planning process for reexamination of the defined business strategy.

5. The method of claim 1, wherein said refining business and processes requirements in accordance with said strategic input information further comprises one or more of:

translating strategic capabilities included in said strategic input information into process capabilities;

defining scenarios that incorporate said process capabilities;

determining and evaluating requirements unique to a specific business unit; and

defining feasible options compatible with any determined business unit requirement conflicts;

receiving input from stakeholders associated with the solution development initiatives with respect to said identified feasible options; and

reaching an agreement to proceed in the event said requirement conflicts are compatible with an expected value of the solution development initiatives.

6. The method of claim 5, wherein, in the event said known constraints are not compatible with said expected value of the solution development initiatives, implementing one of:

redefining the feasible options; and

terminating initiative definition and providing feedback to said strategic planning process for reexamination of the defined business strategy.

7. The method of claim 1, wherein said evaluating process requirements further comprises one or more of:

analyzing said process capability gaps and documenting high-level requirements for implementing said identified process changes;

determining the existence of any business processes and rules that are relevant to the initiative and identifying any conflicts between said requirements for implementing said identified process changes and said business processes and rules, wherein any identified conflicts therebetween are mitigated by one or more of;

modifying said requirements and determining whether said business processes and rules may be modified without impact to other processes;

identifying process capabilities that require business rules to operate;

designing high-level process components for enabling the desired process capabilities;

identifying any dependencies said process components have on other processes external to the solution development initiatives; and

estimating costs associated with implementing said process components.

8. The method of claim 1, wherein said evaluating IT and data requirements further comprises one or more of:

analyzing said information technology (IT) and data gaps and documenting high-level requirements for implementing said identified IT and data changes;

determining the existence of any IT systems and data that are relevant to the initiative and evaluating existing IT capabilities with respect to technical requirements for identifying and quantifying capability gaps;

evaluating existing information content and performance characteristics are evaluated with respect to said technical requirements for identifying and quantifying capability gaps;

defining a high-level IT and data architecture for implementing documented high-level requirements and assigning each quantified technical capability gap to one or more existing and new IT systems and data repositories;

evaluating a current application and data system portfolio with respect to said defined high-level IT and data architecture, and identifying opportunities to enhance or replace the same;

defining high-level IT and data components associated with said high-level IT and data architecture, and determining any high-level IT and data dependencies associated with implementing said high-level IT and data components; and

estimating costs associated with implementing said high-level IT and data components.

9. The method of claim 1, wherein said evaluating organization and management system requirements further comprises one or more of:

analyzing said organization and management system capability gaps and documenting high-level requirements for implementing said identified organization and management system changes;

determining the existence of any IT systems and data that are relevant to the initiative and evaluating existing IT capabilities with respect to technical requirements for identifying and quantifying capability gaps;

evaluating a current organization and management system with respect to said high-level requirements for implementing said identified organization and management system changes;

identifying current organization and management system characteristics and systems that are useable for implementing said identified organization and management system changes;

identifying new characteristics and systems for implementing said identified organization and management system changes;

identifying changes to current organization and management system characteristics for implementing said identified organization and management system changes;

defining high-level organization and management system components for implementing documented high-level requirements for implementing said identified organization and management system changes;

identifying any dependencies said organization and management system components have on other components external to the solution development initiatives;

assessing readiness and ability to make changes associated with implementing said high-level organization and management system components; and

estimating costs associated with implementing said high-level organization and management system components.

10. The method of claim 1, wherein said outlining a solution implementation and deployment approach further comprises:

identifying and analyzing alternative solution approaches to any process, IT, data, organization and management system components to be implemented in close identified gaps therein;

identifying any assumptions, dependencies and risks associated with each identified alternative solution approaches;

selecting a proposed solution based on said strategic priorities, implementation costs associated therewith, projected benefits associated therewith and identified risks associated therewith;

defining deployment expectations for said proposed solution, including one or more of;

a timeline, a set of defined deliverables and covered geographic areas;

assigning said defined deliverables to one or more projects for development;

refining assumptions, dependencies and risks with respect to said proposed solution, including any additional dependencies, risks or assumptions specific to said deployment expectations and said projects for development;

reviewing said proposed solution with stakeholders associated therewith and reaching an agreement as to said proposed solution, and alternatively repeating said identifying and analyzing alternative solution approaches in the event said proposed solution is not agreed to; and

reaching an agreement to proceed with said proposed solution.

11. The method of claim 1, wherein said developing a business case and key results metrics further comprises one or more of:

identifying planning assumptions forming the basis of the business case;

refining proposed solution costs over a business case time horizon;

refining proposed solution expected benefits over said business case time horizon;

identifying metrics for measuring business performance and transformation results;

assembling the business case using said planning assumptions, costs, expected benefits and metrics to measure transformation progress and benefit realization;

reviewing said business case with stakeholders associated therewith and reaching an agreement as to assumptions of said business case, and alternatively reassessing said planning assumptions in the event said business case is not agreed to; and

reaching an agreement to proceed with said solution development initiatives.

12. The method of claim 1, further comprising gaining approval to proceed with solution development following said developing a business case and key results metrics, wherein said approval further comprises:

conducting sponsor and portfolio management reviews;

creating a template summarizing process, data, information technology, management system and organizational aspects of the proposed solution initiatives;

presenting a request to proceed to an approval body, along with said business case and said template.

13. A system for translating a defined business strategy into solution development initiatives, comprising:

a host server executing an information engine, said host server connected to a network accessible by one or more client applications;

said information engine configured to implement a method further comprising receiving, through said one or more client applications, strategic input information from a strategic planning process, said strategic input information including parameters related to the defined business strategy;

refining business and processes requirements in accordance with said strategic input information so as to determine one or more of;

process capability gaps, information technology (IT) and data gaps, and organization and management system gaps;

evaluating one or more of;

process requirements, IT and data requirements, and organization and management system requirements so as to identify one or more of;

process changes, IT and data changes, and organization and management system changes to be implemented so as to enable corresponding solutions for delivering desired capabilities therein;

outlining a solution implementation and deployment approach, based on said identified changes; and

developing a business case and key results metrics from said outlined solution implementation and deployment approach, and implementing solution development initiatives in accordance therewith.

14. The system of claim 13, wherein said method implemented by said information engine further comprises determining the feasibility of implementing the defined business strategy, based on said strategic input information and reaching an agreement to proceed prior to said refining business and processes requirements, said determining the feasibility further comprising one or more of:

identifying known constraints related to the success of the solution development initiatives;

analyzing said strategic input information and priorities thereof, expected value and scope with respect to said known constraints;

identifying feasible options compatible with said known constraints, while delivering the expected value of the strategic capabilities;

receiving input from stakeholders associated with the solution development initiatives with respect to said identified feasible options; and

reaching said agreement to proceed in the event said known constraints are compatible with an expected value of the solution development initiatives.

15. The system of claim 13, wherein said refining business and processes requirements in accordance with said strategic input information further comprises one or more of:

translating strategic capabilities included in said strategic input information into process capabilities;

defining scenarios that incorporate said process capabilities;

determining and evaluating requirements unique to a specific business unit; and

defining feasible options compatible with any determined business unit requirement conflicts;

receiving input from stakeholders associated with the solution development initiatives with respect to said identified feasible options; and

reaching an agreement to proceed in the event said requirement conflicts are compatible with an expected value of the solution development initiatives.

16. The system of claim 13, wherein said evaluating process requirements further comprises one or more of:

analyzing said process capability gaps and documenting high-level requirements for implementing said identified process changes;

determining the existence of any business processes and rules that are relevant to the initiative and identifying any conflicts between said requirements for implementing said identified process changes and said business processes and rules, wherein any identified conflicts therebetween are mitigated by one or more of;

modifying said requirements and determining whether said business processes and rules may be modified without impact to other processes;

identifying process capabilities that require business rules to operate;

designing high-level process components for enabling the desired process capabilities;

identifying any dependencies said process components have on other processes external to the solution development initiatives; and

estimating costs associated with implementing said process components.

17. The system of claim 13, wherein said evaluating IT and data requirements further comprises one or more of:

analyzing said information technology (IT) and data gaps and documenting high-level requirements for implementing said identified IT and data changes;

determining the existence of any IT systems and data that are relevant to the initiative and evaluating existing IT capabilities with respect to technical requirements for identifying and quantifying capability gaps;

evaluating existing information content and performance characteristics are evaluated with respect to said technical requirements for identifying and quantifying capability gaps;

defining a high-level IT and data architecture for implementing documented high-level requirements and assigning each quantified technical capability gap to one or more existing and new IT systems and data repositories;

evaluating a current application and data system portfolio with respect to said defined high-level IT and data architecture, and identifying opportunities to enhance or replace the same;

defining high-level IT and data components associated with said high-level IT and data architecture, and determining any high-level IT and data dependencies associated with implementing said high-level IT and data components; and

estimating costs associated with implementing said high-level IT and data components.

18. The system of claim 13, wherein said evaluating organization and management system requirements further comprises one or more of:

analyzing said organization and management system capability gaps and documenting high-level requirements for implementing said identified organization and management system changes;

determining the existence of any IT systems and data that are relevant to the initiative and evaluating existing IT capabilities with respect to technical requirements for identifying and quantifying capability gaps;

evaluating a current organization and management system with respect to said high-level requirements for implementing said identified organization and management system changes;

identifying current organization and management system characteristics and systems that are useable for implementing said identified organization and management system changes;

identifying new characteristics and systems for implementing said identified organization and management system changes;

identifying changes to current organization and management system characteristics for implementing said identified organization and management system changes;

defining high-level organization and management system components for implementing documented high-level requirements for implementing said identified organization and management system changes;

identifying any dependencies said organization and management system components have on other components external to the solution development initiatives;

assessing readiness and ability to make changes associated with implementing said high-level organization and management system components; and

estimating costs associated with implementing said high-level organization and management system components.

19. The system of claim 13, wherein said outlining a solution implementation and deployment approach further comprises:

identifying and analyzing alternative solution approaches to any process, IT, data, organization and management system components to be implemented in close identified gaps therein;

identifying any assumptions, dependencies and risks associated with each identified alternative solution approaches;

selecting a proposed solution based on said strategic priorities, implementation costs associated therewith, projected benefits associated therewith and identified risks associated therewith;

defining deployment expectations for said proposed solution, including one or more of;

a timeline, a set of defined deliverables and covered geographic areas;

assigning said defined deliverables to one or more projects for development;

refining assumptions, dependencies and risks with respect to said proposed solution, including any additional dependencies, risks or assumptions specific to said deployment expectations and said projects for development;

reviewing said proposed solution with stakeholders associated therewith and reaching an agreement as to said proposed solution, and alternatively repeating said identifying and analyzing alternative solution approaches in the event said proposed solution is not agreed to; and

reaching an agreement to proceed with said proposed solution.

20. The system of claim 13, wherein said developing a business case and key results metrics further comprises one or more of:

identifying planning assumptions forming the basis of the business case;

refining proposed solution costs over a business case time horizon;

refining proposed solution expected benefits over said business case time horizon;

identifying metrics for measuring business performance and transformation results;

assembling the business case using said planning assumptions, costs, expected benefits and metrics to measure transformation progress and benefit realization;

reviewing said business case with stakeholders associated therewith and reaching an agreement as to assumptions of said business case, and alternatively reassessing said planning assumptions in the event said business case is not agreed to; and

reaching an agreement to proceed with said solution development initiatives.

21. A storage medium, comprising:

a machine readable computer program code for translating a defined business strategy into solution development initiatives; and

instructions for causing a computer to implement a method, the method further comprising;

receiving strategic input information from a strategic planning process, said strategic input information including parameters related to the defined business strategy;

refining business and processes requirements in accordance with said strategic input information so as to determine one or more of;

process capability gaps, information technology (IT) and data gaps, and organization and management system gaps;

evaluating one or more of;

process requirements, IT and data requirements, and organization and management system requirements so as to identify one or more of;

process changes, IT and data changes, and organization and management system changes to be implemented so as to enable corresponding solutions for delivering desired capabilities therein;

outlining a solution implementation and deployment approach, based on said identified changes; and

developing a business case and key results metrics from said outlined solution implementation and deployment approach, and implementing solution development initiatives in accordance therewith.

22. The storage medium of claim 21, further comprising determining the feasibility of implementing the defined business strategy, based on said strategic input information and reaching an agreement to proceed prior to said refining business and processes requirements.

23. The method of claim 22, wherein said determining the feasibility further comprises one or more of:

identifying known constraints related to the success of the solution development initiatives;

analyzing said strategic input information and priorities thereof, expected value and scope with respect to said known constraints;

identifying feasible options compatible with said known constraints, while delivering the expected value of the strategic capabilities;

receiving input from stakeholders associated with the solution development initiatives with respect to said identified feasible options; and

reaching said agreement to proceed in the event said known constraints are compatible with an expected value of the solution development initiatives.

24. The storage medium of claim 21, wherein said refining business and processes requirements in accordance with said strategic input information further comprises one or more of:

translating strategic capabilities included in said strategic input information into process capabilities;

defining scenarios that incorporate said process capabilities;

determining and evaluating requirements unique to a specific business unit; and

defining feasible options compatible with any determined business unit requirement conflicts;

receiving input from stakeholders associated with the solution development initiatives with respect to said identified feasible options; and

reaching an agreement to proceed in the event said requirement conflicts are compatible with an expected value of the solution development initiatives.

25. The storage medium of claim 21, wherein said evaluating process requirements further comprises one or more of:

analyzing said process capability gaps and documenting high-level requirements for implementing said identified process changes;

determining the existence of any business processes and rules that are relevant to the initiative and identifying any conflicts between said requirements for implementing said identified process changes and said business processes and rules, wherein any identified conflicts therebetween are mitigated by one or more of;

modifying said requirements and determining whether said business processes and rules may be modified without impact to other processes;

identifying process capabilities that require business rules to operate;

designing high-level process components for enabling the desired process capabilities;

identifying any dependencies said process components have on other processes external to the solution development initiatives; and

estimating costs associated with implementing said process components.

26. The storage medium of claim 21, wherein said evaluating IT and data requirements further comprises one or more of:

analyzing said information technology (IT) and data gaps and documenting high-level requirements for implementing said identified IT and data changes;

determining the existence of any IT systems and data that are relevant to the initiative and evaluating existing IT capabilities with respect to technical requirements for identifying and quantifying capability gaps;

evaluating existing information content and performance characteristics are evaluated with respect to said technical requirements for identifying and quantifying capability gaps;

defining a high-level IT and data architecture for implementing documented high-level requirements and assigning each quantified technical capability gap to one or more existing and new IT systems and data repositories;

evaluating a current application and data system portfolio with respect to said defined high-level IT and data architecture, and identifying opportunities to enhance or replace the same;

defining high-level IT and data components associated with said high-level IT and data architecture, and determining any high-level IT and data dependencies associated with implementing said high-level IT and data components; and

estimating costs associated with implementing said high-level IT and data components.

27. The storage medium of claim 21, wherein said evaluating organization and management system requirements further comprises one or more of:

analyzing said organization and management system capability gaps and documenting high-level requirements for implementing said identified organization and management system changes;

determining the existence of any IT systems and data that are relevant to the initiative and evaluating existing IT capabilities with respect to technical requirements for identifying and quantifying capability gaps;

evaluating a current organization and management system with respect to said high-level requirements for implementing said identified organization and management system changes;

identifying current organization and management system characteristics and systems that are useable for implementing said identified organization and management system changes;

identifying new characteristics and systems for implementing said identified organization and management system changes;

identifying changes to current organization and management system characteristics for implementing said identified organization and management system changes;

defining high-level organization and management system components for implementing documented high-level requirements for implementing said identified organization and management system changes;

identifying any dependencies said organization and management system components have on other components external to the solution development initiatives;

assessing readiness and ability to make changes associated with implementing said high-level organization and management system components; and

estimating costs associated with implementing said high-level organization and management system components.

28. The storage medium of claim 21, wherein said outlining a solution implementation and deployment approach further comprises:

identifying and analyzing alternative solution approaches to any process, IT, data, organization and management system components to be implemented in close identified gaps therein;

identifying any assumptions, dependencies and risks associated with each identified alternative solution approaches;

selecting a proposed solution based on said strategic priorities, implementation costs associated therewith, projected benefits associated therewith and identified risks associated therewith;

defining deployment expectations for said proposed solution, including one or more of;

a timeline, a set of defined deliverables and covered geographic areas;

assigning said defined deliverables to one or more projects for development;

refining assumptions, dependencies and risks with respect to said proposed solution, including any additional dependencies, risks or assumptions specific to said deployment expectations and said projects for development;

reviewing said proposed solution with stakeholders associated therewith and reaching an agreement as to said proposed solution, and alternatively repeating said identifying and analyzing alternative solution approaches in the event said proposed solution is not agreed to; and

reaching an agreement to proceed with said proposed solution.

29. The storage medium of claim 21, wherein said developing a business case and key results metrics further comprises one or more of:

identifying planning assumptions forming the basis of the business case;

refining proposed solution costs over a business case time horizon;

refining proposed solution expected benefits over said business case time horizon;

identifying metrics for measuring business performance and transformation results;

assembling the business case using said planning assumptions, costs, expected benefits and metrics to measure transformation progress and benefit realization;

reviewing said business case with stakeholders associated therewith and reaching an agreement as to assumptions of said business case, and alternatively reassessing said planning assumptions in the event said business case is not agreed to; and

reaching an agreement to proceed with said solution development initiatives.

30. The storage medium of claim 21, further comprising gaining approval to proceed with solution development following said developing a business case and key results metrics, wherein said approval further comprises:

conducting sponsor and portfolio management reviews;

creating a template summarizing process, data, information technology, management system and organizational aspects of the proposed solution initiatives;

presenting a request to proceed to an approval body, along with said business case and said template.