SYSTEMS AND METHODS FOR PROVIDING REMOTE ORDERING

• US 20070265937A1
• Filed: 05/15/2007
• Published: 11/15/2007
• Est. Priority Date: 05/15/2006
• Status: Active Grant

• Current Assignee: Stephen Aitkins
• Original Assignee: Stephen Aitkins
• Inventors: Aitkins, Stephen
• Granted Patent: US 8,200,550 B2
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 30/00 Commerce
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0613 Third-party assisted
• CPC Class Codes: G06Q 30/0623 Item investigation
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G06Q 30/0641 Shopping interfaces
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

This invention provides systems and methods for remote ordering where there is a client that is configurable to accept orders; an information processing system, that is in communication with the client and configurable to receive orders from the client; a plurality of wireless modules in disparate physical locations that are in wireless communication with the information processing system and configurable to receive orders from the information processing system; and an order presentation client that is in communication with the wireless module and configurable to present the order. Furthermore, the information processing system is configurable to route the orders to a selected wireless module based on the order.

Claims

1. A system for providing remote ordering, the system comprising:

(a) a client, the client configurable to accept orders;

(b) an information processing system, the information processing system in communication with the client, the information processing system configurable to receive orders from the client;

(c) a plurality of wireless modules, the plurality of wireless modules being in disparate physical locations, the plurality of wireless modules in wireless communication with the information processing system, the plurality of wireless modules configurable to receive orders from the information processing system;

(e) an order presentation client, the order presentation client in communication with the wireless module and configurable to present the order,

wherein the information processing system is configurable to route the orders to a selected wireless module based on the order.

2. The system of claim 1, wherein the client is an IVR system.

3. The system of claim 1, wherein the client is an SMS gateway.

4. The system of claim 1, wherein the client is an internet client.

5. The system of claim 1, wherein the order presentation client is a printer.

6. The system of claim 1, wherein the order presentation client is a printer and wherein the printer is physically connected to the wireless module.

7. The system of claim 1, wherein the order processing system comprises

(a) an order database;

(b) order processing software; and

(c) a wireless database.

8. The system of claim 7, wherein the order processing system further comprises a credit card gateway.

9. The system of claim 1 wherein the client is further configurable to receive a selection of a delivery or pick-up method;

wherein the order presentation client is configurable to present an alert that a customer has arrived at or will arrive at a designated location.

10. The system of claim 9, wherein the customer can communicate with the information processing system to provide an alert that the customer has arrived at or will arrive at a designated location;

and wherein the information processing system can send an alert to an order presentation client.

11. A method for providing remote ordering, the method comprising

(a) a client sending an order to an information processing system;

(b) the information processing system processing the order;

(c) the information processing system routing and sending the order to one or more selected wireless module based on the order;

(d) the wireless module receiving the order; and

(e) an order presentation device presenting the order.

12. The method of claim 11, wherein the client is an IVR system.

13. The method of claim 11, wherein the client is an SMS gateway.

14. The method of claim 11, wherein the client is an internet client.

15. The method of claim 11, wherein the order presentation client is a printer.

16. The method of claim 11, wherein the order processing system comprises

(a) an order database;

(b) order processing software; and

(c) a wireless database.

17. The method of claim 14, wherein the order processing system further comprises a credit card gateway.

18. The method of claim 11 wherein the client is further configurable to receive a selection of a delivery or pick-up method;

wherein the order presentation client is configurable to present an alert that a customer has arrived at or will arrive at a designated location.

19. The method of claim 18 wherein the customer can communicate with the information processing system to provide an alert that the customer has arrived at or will arrive at a designated location;

and wherein the information processing system can send an alert to the order presentation client.

20. A system for providing remote ordering, the system comprising:

(a) a client, the client configurable to accept orders;

the client being from the group consisting of an IVR system, an SMS gateway, or an internet client.

(b) an information processing system, the information processing system in communication with the client, the information processing system configurable to receive orders from the client;

(c) a plurality of wireless modules, the plurality of wireless modules being in disparate physical locations, the plurality of wireless modules in wireless communication with the information processing system, the plurality of wireless modules configurable to receive orders from the information processing system;

(e) a printer, the printer in communication with the wireless module and configurable to present the order,

wherein the information processing system is configurable to route the orders to a selected wireless module based on the order.